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Hotel Planet Residency

Subhash Road | Adjacent to Garware House, Opp Axis Bank, Mumbai (Bombay) 400057, India
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1 room 1 adult
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54 Reviews from our TripAdvisor Community

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A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Rooms neat and clean and well maintained. Staff were corporative. Room service also good. convenient place to stay , less crowded and peaceful area. wifi free available , but speed ok . can stay with family.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Planet r, Manager at Hotel Planet Residency, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect The hotel is committed to consistently provide warm and efficient services to all our guests... More 

Chennai (Madras), India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location excellent. Cramped reception and waiting area. Clean room but cramped. No table. Toilet has got a stink which is uncomfortable. The kettle was not clean. No newspaper in the room. Complimentary breakfast, but options are minimal, Overall, just a tolerable place to stay - could be better.

Helpful?
Thank PothenPhilip
Planet r, Manager at Hotel Planet Residency, responded to this review

Dear Guest, Firstly, we thank you so much to making your time for sharing the stay experience with us. we would like to apologize for the series of unfortunate incidents experienced by you during your stay with us, We every time try to do our best but unfortunately sometimes we do fail, Please accept our humble apology as we could... More 

Coimbatore, India
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I went to Mumbai to attend the Photography exhibition conducted by AIPTIA. I stayed in this hotel this week for 3 days. I chose this hotel as it is closer to the Airport as well as to the exhibition grounds. Stay was comfortable. People in the reception desk were courteous and helpful. Room allotted to me ( 5th floor) was... More 

Helpful?
Thank srinivasen
Planet r, Manager at Hotel Planet Residency, responded to this review

Dear Guest, Thank you for taking the time to write your review for our property, your comments are very much valued by our management and team, we really appreciate your comment regarding our staff members, cleaniness of the rooms etc, we are also so happy to hear that our breakfast service was enjoyed by you, Also we had noted down... More 

Vadodara, India
Level Contributor
209 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed December 31, 2015

Located well, nice cozy hotel. Small place but the services and warm welcome was really appreciable. Room on top with back side view was given which was giving view to airport. Good option to stay over night when you have flight to catch next day or so. Food is good, morning breakfast in morning also fine, only thing you have... More 

Helpful?
Thank NayanKothari
Planet r, Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, Thank you so much for your valuable time for sharing your experience with us, your comment is the greatest reward for us, Getting Such a positive response helps us to serve with best services and facilities to our valued guest, we assure you of our best services & attention at all times, we are Eagerly waiting to... More 

Pune, India
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 6, 2015

Clean rooms, comfortable beds and super -fast Wifi connection made our stay quite enjoyable. Everything about our stay was very satisfactory. The staff was helpful, complimentary breakfast was good. The location is not easy to find, but the staff provided directions on the phone.

Helpful?
1 Thank priyaflorence
Planet r, Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and for internet access to the property. Also we are unhappy to hear that it was difficult to you to find location, we sincerely apologize for the same, please... More 

1 review
5 of 5 stars Reviewed November 23, 2015 via mobile

Hotel planet residency situated in the heart of city. Location wise it's very nice. Rooms located on 6th floor are pretty good. Breakfast severd in the morning was ok like.. I can suggest this place to my other friends.. And overall experience was average

Helpful?
Thank krishna k
Planet r, General Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, Thank you so much for your valuable time for sharing your experience with us, your comment is the greatest reward for us, Getting Such a positive response helps us to serve with best services and facilities to our valued guest, we assure you of our best services & attention at all times, we are Eagerly waiting to... More 

New Delhi, India
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 23, 2015 via mobile

Stayed just last week for one night on a business trip. Hotel is close to the airport, location is good and approachable. Rooms were clean. However food quality (both dinner and breakfast) were disappointing and needs to be improved. Though the staff is cooperative.

Helpful?
1 Thank CATIWARIG
Planet r, General Manager at Hotel Planet Residency, responded to this review

Dear Values Guest Thank you for taking the time to write your review of our property, your comments are very much valued We sincerely apologize as your stay experience did not meet your expectations. Please accept our humble apology as we could not meet to your desired service levels however we look forward to your next stay with us by... More 

Northampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 16, 2015

They new we where a party of 9 but only sent one taxi. We had to wait a good 90 mins before they managed to sort out the taxis and get us to the hotel. We got 3 ok ish rooms but the 4th smelt heavy of cigarettes it took 2 complaints before we got a reasonable room and even... More 

Helpful?
Thank Bharat T
Planet r, General Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued We sincerely apologize as your stay experience did not meet your expectations. Please accept our humble apology as we could not meet to your desired service levels.however we look forward to your next stay with us by assuring... More 

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New Delhi, India
2 reviews
4 of 5 stars Reviewed August 23, 2015

Located on the highway close to airport makes the hotel ideal for Business travellers. Peaceful location unlike other Mumbai hotels situated at noisey markets. Comfortable rooms with cooperative staff. Wifi connectivity is fair but ok for basic work.

Helpful?
Thank Rajeev H
Planet r, General Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, We are very happy to receive a positive feedback regarding your recent stay with us. It is very encouraging and motivating to learn that you had a comfortable stay with us. we value your comment for your stay with us, Getting Such a positive response helps us to serve with best services and facilities to our valued... More 

Hyderabad, India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 12, 2015

For pickup from airport to Hotel, when enquired, I was informed that hotel car has been met with an accident hence I need to hire a cab and hotel to bear this cost. I agreed and upto this was fine. It will take time to take a prepaid cab during peak hours from airport to hotel so accept alternate arrangement... More 

Helpful?
1 Thank manoj_me11
Planet r, General Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. also we had raise all of your above complaints to our management. we give an commitment to rectify... More 

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