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Hotel Planet Residency

Subhash Road | Adjacent to Garware House, Opp Axis Bank, Mumbai (Bombay) 400057, India
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85 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Bengaluru (Bangalore), India
1 review
2 of 5 stars Reviewed June 17, 2016

Horrible stay. Pathetic service. No heed to Customer Satisfaction. Amongst the million things that makes this the worst hotel to stay in Andheri, their uncooked and stale food served as "free breakfast" and complimentary internet is just dismal. On complaining about the latter at 0100hrs (1 AM) in the morning... I was asked to come down to the Reception and... More 

Review collected in partnership with this hotel

Helpful?
Thank D_Savant
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest! We sincerely apologize as your stay experience did not meet your expectations. Please accept our humble apology as we could not meet to your desired service levels however we look forward to your next stay with us by assuring you a better experience we have taken your comments as a constructive feedback and were discussed with the... More 

Rajkot, India
1 review
4 of 5 stars Reviewed May 31, 2016

Breakfast was not adequate, some more options will make it better choice. Room was fine, study table placement should be away from TV. plug points near the study table for charging mobile and laptop is basic requirement

Review collected in partnership with this hotel

Helpful?
Thank soumen m
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, We thank you to review us on TripAdvisor, further referring to your comment regarding the b charging plug point, Same points has been brought in notice to our maintenance department and surely will be rectified at the earliest. Also we will be highly concentrating on the quality of the breakfast to be best. We hope you will... More 

New Delhi, India
1 review
4 of 5 stars Reviewed May 30, 2016

Very good & satisfying stay. The service, cleanliness & warmth has been very consistent over last 3 to 4 years. Quality of food ordered thru room service is extremely good. The only suspect has been & is the menu selection of breakfast. That is the place v feel improvement is definetely required

Review collected in partnership with this hotel

Helpful?
Thank viveketpl
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest, Greetings! Thanks for choosing Hotel Planet Residency for your stay in Mumbai!! We are so delighted to have your review for our Hotel, our entire management is so thankful to you for sharing your time with us. We are so grateful to hear from you that you had a comfortable stay with us, your review is been... More 

New Delhi, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2016

The front staff accommodated us in a deluxe room against our booking for super deluxe room when we made an early check in. Even when we enquired if we have been given the room which we booked, he agreed that it was a super deluxe room. He demanded half day rent of ₹2500 for Early check in, and we agreed... More 

Review collected in partnership with this hotel

Helpful?
Thank Vikram07
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Valued Guest We are extremely sorry for providing you a Deluxe room instead of Super Deluxe. Rs.2500 was the rate for early check-in as agreed, but was not charged to your bill. Super Deluxe room was made available and provided during the say, since the check-in was around 12.00 Noon. With your observation regarding our standards and up keep... More 

Travelers are raving about these Mumbai (Bombay) hotels

Bangalore
1 review
4 of 5 stars Reviewed May 11, 2016

Good Place for short stay. Friendly staff & nice rooms. However need to improve Breakfast menu. location of the hotel is easy to locate. Close to Mumbai Airport. Enjoyed my stay at Hotel Planet Residency.

Review collected in partnership with this hotel

Helpful?
Thank raviravimh
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. The hotel is committed to consistently provide warm and efficient services to all our guests... More 

New Delhi, India
Level Contributor
3 reviews
4 of 5 stars Reviewed May 1, 2016

Good place to stay for last minute travel and Business travelers! Nice location close to Andheri metro Station and Airport. Hotel should have full time restaurant ! Room service is good ! Staff is courteous . Late check out is not a problem. recommended for Business travelers !

Review collected in partnership with this hotel

Helpful?
Thank Kanwar S
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. The hotel is committed to consistently provide warm and efficient services to all our guests... More 

New Delhi, India
1 review
4 of 5 stars Reviewed April 26, 2016

Friendly staff , comfortable environment and a very comfortable stay For the last 6 years this has been the hotel where I have stayed A special thanks to Mr Glen who is the general manager who has made this hotel a home away from home

Review collected in partnership with this hotel

Helpful?
Thank prachib122
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. The hotel is committed to consistently provide warm and efficient services to all our guests... More 

2 reviews
3 of 5 stars Reviewed April 25, 2016 via mobile

Front desk staff were. Room was ok. Requested for Extra Bed at reception it took long time to delivered.Next day no cleaning service was given. The day when we were Leaving housekeeping showed up. Breakfast buffet was ok.Overall it was okay.

Helpful?
Thank fatima c
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. The hotel is committed to consistently provide warm and efficient services to all our guests... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2016

Room is not so comfortable, AC started working after i have complained that too after the technician done some settings. Complimentary breakfast not good. Overall , I am not satisfied with this hotel.

Review collected in partnership with this hotel

Helpful?
1 Thank 365suresha
HotelPlanetR2006, Manager at Hotel Planet Residency, responded to this review

Dear Guest, Firstly, we thank you so much to making your time for sharing the stay experience with us. we would like to apologize for the series of unfortunate incidents experienced by you during your stay with us, We every time try to do our best but unfortunately sometimes we do fail, We had noted down your complaints and suggestion... More 

Chennai
1 review
5 of 5 stars Reviewed April 18, 2016

Awesome Wifi, Rooms were well lit and clean, Clean toilets, Staff very friendly and came to our assistance in lightning speed. Car pickup from airport on time and drop too. Restaurant can look little better. Overall worth 200% the money we pay.

Review collected in partnership with this hotel

Helpful?
Thank sarithak507
HotelPlanetR2006, Owner at Hotel Planet Residency, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued.Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect The hotel is committed to consistently provide warm and efficient services to all our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Planet Residency, one of the most trusted names in hotel industry which is situated in the heart of Mumbai - commercial capital of INDIA. Discover the comfort and convenience just ten minutes away from domestic and international airport and 1 km from Andheri & Vile Parle Railway Station. An ideal place for business and tourists. It caters to the need of business and travelers where you can choose from 30 well appointed elegantly furnished guest rooms. We believe in offering the most enjoyable services. The hotel is just 1.5 kms away from domestic airport & 2.0 kms from international airport. Also exhibition center is only 15 mins away. ... more   less 

Additional Information about Hotel Planet Residency

Address: Subhash Road | Adjacent to Garware House, Opp Axis Bank, Mumbai (Bombay) 400057, India
Location: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range: $59 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Planet Residency 3.5*
Number of rooms: 30
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