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Hotel Crystal Palace

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Hotel Crystal Palace
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Gurgaon, India
2 reviews
2 of 5 stars Reviewed 1 week ago

This property is really not deserving for good review in my opinion. Food is not good and even rooms are so cozy. Location is also not good, too congested, even very bad service. We asked for water somewhere around 10 pm but by an hour nobody come for room service then we ourself have to go to take the water... More 

Helpful?
Thank RupalGupta
Kerala, India
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in this property with family on 17/09/16 to 19/09/16 Price range is INR 4000-4500 per day inclussive of tax NO Wifi in rooms, No toiletries, No Tea/Coffee Maker, No buffet Breakfast ( Very Limited Breakfast)..No changing of towels in each day.small rooms, not much clean.. no maintanence..Only plus point is location ..In the circular Raod near the tourist... More 

Helpful?
Thank Jayadheer_P

Travelers are raving about these Shimla hotels

New Delhi
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Our main objective was to get a decent hotel close to parking. We got this. Rooms were fine, room service was good. The hotel is just beside the tourism lift, so not difficult to reach the mall road. Only problem we faced that TV was not working fine. We did not expect, but the room had view as well.

Helpful?
Thank Himanshu A
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel location is too good it is next to HTPC lift, rooms are smelly, some rooms have water shortage, it is property poorly maintained, hotel staff is polite coperative , food is good, in short average hotel plz avoid if other option avilable

Helpful?
Thank Anuj T
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel location is good but not on Mall Road. It is near lift on circular road and lift access is required to go to Mall Road. The misleading board on Mall Road that hotel is 50 metres away is false. It is much far away from that. Rooms were just ok. The staff is polite and hospitable

Helpful?
Thank UMESH g
Hyderabad, India
Level Contributor
81 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2016

I had been to simla, kulu and manali for summer vacation with family...it was a awesome experience i had with the places there and the hospitality of the hotels and restaurants. I personally recommend you guys to check this trip at least once you will feel like you are in swiss...go for it and have fun,

Helpful?
1 Thank sunilej
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 24, 2016

Pros. Easy to find , OK OK rooms, Safe for Family, Near to mall street, Nice service and great food. You will enjoy it if you are looking for just a place to stay while focusing on sightseeing during your trip. Cons. No Parking space

Helpful?
1 Thank Nandakumar S
2 reviews
2 of 5 stars Reviewed May 21, 2016 via mobile

Room services are very poor, extremely shortage of water, no one there to resolve complains, I took my luggage self as there were no one to help, horrible experience. very bad hotel. Shortage of water.

Helpful?
Thank Rakesh K
1 review
2 of 5 stars Reviewed May 20, 2016 via mobile

Room amenities horrible, staff behaviour poor, food quality average,u wont get drinking water served even before 7am. Location of hotel..good.no visitors book found..room linens provided was like multiused unwashed...

Helpful?
Thank Tomake Chai
Ghaziabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 11, 2016

I visited this hotel last week only ( 7-9 May 2016 ). PROS: 1) Proximity to the Lift for Mall Road, barely 2-3 mins walk. 2) While Return from Mall Road, if you miss the 10pm Lift closing deadline ( I missed it deliberately and enjoyed late night leisure walk), you can take the walking lane/stairs which goes straight to... More 

Helpful?
1 Thank sharadsharma001
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service

Additional Information about Hotel Crystal Palace

Address: Hotel Crystal Palace Circular Road | Circular Road, near Lift, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla
Price Range: $20 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Crystal Palace 2*
Number of rooms: 27
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