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Hotel Willow Banks

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#12 of 110 Hotels in Shimla
Certificate of Excellence
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Hotel Willow Banks
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406 Reviews from our TripAdvisor Community

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Showing 404: English reviews
India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed today NEW

Booked online but there was lot of mismanagement at the hotel reception. Staff at reception was quite rude. Room was quite spacious and clean. Hotel is located near to lift on mall road, which is a plus.

Helpful?
Thank Kriti R
Faridabad, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotels best asset is its location. The rooms are quite spacious as compared to hill station standards with wooden flooring. The furnishing is ok but rooms are big and airy. Bathrooms are neat and tidy.The only drawback is the restaurant which is not capable of handling a large number of guests. In fact service in the restaurant is very... More 

Helpful?
Thank reena1206
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Most of you would have figured by now that Shimla is quite a commercial place. So any hotel with good views is like really far away. Thankfully for me, I checked in at Willow Banks. Was traveling with my mother who is old and therefore proximity to the mall road is what I wanted, without compromising on the view. Yes... More 

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Thank suchita13
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very conveniently located close to the tourism lift. Also features wax museum just next to it. Cafe shimla times is the USP of the place - they have amazing food , wonderful ambience and lovely live music in evenings. We had a premium room which was very spacious, offered a valley view and had all required amenities, also a balcony... More 

Helpful?
Thank Ankita A
Wakefield, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Willow Banks during a 2 day stint in Shimla in July 2016. Shimla is lovely and the hotel was well located, being situated on the Mall, the main thoroughfare in Shimla where most of the shops and restaurants are located. The hotel was designed and decorated in a heritage style and the room was large clean and... More 

Helpful?
Thank billredlin
Jalandhar, India
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at Hotel Willow Banks, Shimla was a great and amazing experience for us as per location hotel was at great place near to attractions, restaurants, temples etc. with great views of shimla. Hotel was also nicely built with nice food and service available. With a good comfort this hotel was a luxury hotel. Thanks ..

Helpful?
Thank sanand1220
Faridabad
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had visited Shimla in 2015 and had stayed at Willow banks for 3 nights and 4 days with my wife and a son who was 3 years old at that time. The hotel is excellent and is at an apt location, which is right on the mall road and you can walk through the mall rood to reach the... More 

Helpful?
Thank Anuj K
Solihull
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is the best in Shimla with a great location on the Mall road itself. The facilities are appropriate to the hotel & the staff try to be very attentive. Room service could be improved, but no complaints regarding laundry...it took 2 hours from collection to be back - fully laundered !

Helpful?
Thank Sarah W
New Delhi, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed at Willow Banks when I visited Shimla along with my Parents who are on the higher side of 50s. Its beautiful looking property right on the mall road and next to lift. And that is one of the USP of the hotel. You can just walk down the mall road early in the morning or late in... More 

Helpful?
Thank atul220
Noida, India
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 30, 2016

On Mall. Can visit Ridge and other walks easily from Hotel. Hotel Cafe and food items are very good and nicely cooked. However their premium room which I booked is not good and not ideally placed. Better to book Deluxe rooms facing valley. Room no 202,203,204, 205 are good.

Helpful?
Thank Neeraj1960
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla
Price Range: $84 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Luxury Hotel in Shimla
#5 Spa Hotel in Shimla
#11 Family Hotel in Shimla
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