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Hotel Willow Banks

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#12 of 110 Hotels in Shimla
Certificate of Excellence
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414 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Ambala, India
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

You have to choose one of the two options when you visit Simla i.e. to stay near Mall road and arrange for parking at a distance or stay away from Mall road and get your vehicle right into hotel. For people who may love to be near Mall road Willow Banks is a good option...in fact there are only three... More 

Helpful?
Thank Ramanchadha
Faridabad, India
2 reviews
4 of 5 stars Reviewed yesterday NEW

Good location, right on mall road. I stayed here only for one night - 18/09(chosen on advice by Cleartrip) and had positive experience. Clean, spacious rooms, attentive staff & recommended to my other family members too- their cafe "Shimla heights" is must visit for both cuisine & view. Only drawback- Room service can be expensive- I paid 180 for one... More 

Helpful?
Thank saurabh2sharma
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is located on mall road, and easily accessible to all the major spots . It's an old hotel but very well maintained, staff are courteous and they have amazing desserts at their restaurant. The most important thing apart from the best location for me was ṭhat the rooms and bathroom was very clean. In all, I would suggest... More 

Helpful?
Thank Nadia I
North Wales - UK
Level Contributor
185 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 1 week ago

The quality of this hotel is disapointing for the price you pay. Its all a bit falling apart and tatty. The bathroom is western style, and generally clean. The bed was comfortable. On the other hand, the location is fantatic. In the one day I was here, I walked 20+Km arround Shimla, in 3 trips, each time returning to town,... More 

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Thank Rick_The_Builder
Halle (Saale), Germany
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Friendly Hotel with dedicated service. In the beginning of September one will find relaxation and regeneration from Mountain Trekking in Pabbar- and Baspa-Valley, Comfortable climate with rare rain. You will find contemplation while listening live-music on weekend evening.

Helpful?
Thank Hfritz58
New Delhi, India
Level Contributor
84 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In the past 11 days this was my 2nd stay at this property. What this property really has going for it is its location. Particularly if a visit to Shimla means being at the Mall Road most of the time then this is THE place for you. It is really simple and convenient to get here. Get off from your... More 

Helpful?
1 Thank SanjaySharma_69
Level Contributor
103 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is located at opposite tourism lift, Shimla. Centrally located four star catagory resort. Well interior decoration with having gyser in the toilet, carpet on the floor, king size bed with neat and clean bedsheets and cozy blanket etc. Very well maintained neat and clean hotel, perfect for businesses centre. The hotel provides free wifi facilities, free parking facilities,... More 

Helpful?
Thank Parthaprartim
New Delhi, India
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Perfectly located on the Mall road. It is easy to access various location, the public parking area, Mall road to various cafes. The hotel has a quick access to Cafe Shimla Times, which has a great view with a various meal options. Also a must visit restaurant Eighteen71 which serves traditional cuisines. Had a pleasant stay and service was great... More 

Helpful?
Thank Plavon B
India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 23, 2016

Booked online but there was lot of mismanagement at the hotel reception. Staff at reception was quite rude. Room was quite spacious and clean. Hotel is located near to lift on mall road, which is a plus.

Helpful?
Thank Kriti R
Faridabad, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 19, 2016

This hotels best asset is its location. The rooms are quite spacious as compared to hill station standards with wooden flooring. The furnishing is ok but rooms are big and airy. Bathrooms are neat and tidy.The only drawback is the restaurant which is not capable of handling a large number of guests. In fact service in the restaurant is very... More 

Helpful?
Thank reena1206
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Location: India > Himachal Pradesh > Shimla
Price Range: $82 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Spa Hotel in Shimla
#5 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
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