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Hotel BB Palace

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Hotel BB Palace
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217 Reviews from our TripAdvisor Community

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Showing 202: English reviews
1 review
4 of 5 stars Reviewed March 7, 2016

awesome hotel the service provided was the best and even the food quality is good. and even all the staff members were helpful and of kind nature, the view and the rooms were really good and me and my frnz njyd a alot.

Helpful?
Thank Rishil J
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel again. More 

Bengaluru (Bangalore), India
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 7, 2016 via mobile

I stayed there for 2 nights , its a very average hotel. Keys was not provided, all switches were broken in the room and no locker in the room. When I asked them to change the room they replied back that because of auto expo all rooms are booked and they cannot do anything. Good thing about this hotel is... More 

Helpful?
Thank Zukenberg
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, Rest assure the key issue has been resolved It will be our honour to serve you better to better hospitality again, Hope we... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 1, 2016

We have stayed in this hotel for four nights. Hotel is situated in Karol bagh. The staff is very Good, and helpful. My special thanks to Mr Om Prakash. who made our stay more comfortable. I will recommended to stay in this hotel,

Helpful?
Thank Babloo S
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel again. More 

Pune, India
1 review
1 of 5 stars Reviewed January 27, 2016

Very bad room condition. Very bad room service. Worst food quality. cleanliness poor. The water was cold & the sheets are dirty. There were lot of mosquitoes in the room. Worst management. Overall experience was bad.

Helpful?
Thank madhavi1686
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, Sorry for the inconvenience caused that we were unable to live up to your expectation rest assure it is our constant endeavour to satisfy all our customer our staff will go extra mile to do so, Hope we will see you soon in our hotel again with renewed vigour. More 

Travelers are raving about these New Delhi hotels

Mumbai (Bombay), India
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed January 14, 2016

rooms were poor. cleanliness poor. we had ask to get them cleaned again before we checked in...we booked 4 rooms. none were satisfactory. ac remote had no battery, of the 2 fan one wasnt working, electric points were working in 1 room only. its in a crowded area so no view from the room. breakfast was also average.

Helpful?
1 Thank ksindhwad
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, Sorry for the inconvenience caused that we were unable to live up to your expectation rest assure it is our constant endeavour to satisfy all our customer our staff will go extra mile to do so, Hope we will see you soon in our hotel again with renewed vigour. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 3, 2016 via mobile

Very bad with family u can't stay here. They have worst food quality. Pathetic breakfast and room condition. Don't go with your family. They don't have proper management services. This hotel spoil my trip and area around hotel is also not good.

Helpful?
Thank Abhijeet B
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, Sorry for the inconvenience caused that we were unable to live up to your expectation rest assure it is our constant endeavour to satisfy all our customer our staff will go extra mile to do so, Hope we will see you soon in our hotel again with renewed vigour. More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2015

After travelling in India for over 2 months, I wanted to treat myself to a nice hotel for my last 3 days in Delhi. This hotel is in a great area that feels safe (as a woman travelling alone, that's important) and has lots to see and do in terms of shopping (Karol Bagh). There is a market that starts... More 

Helpful?
Thank Jerica G
KARTIKBB, Owner at Hotel BB Palace, responded to this review

Dear Jerica, Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again rest assure our wifi issue has been resolved,... More 

Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015

Rooms were okay. All Electrical points were broken or damaged. Room service was ok. And a very big disappointment is there prices. Its Astronomically high, hotel has nothing special for such a huge price tag. Only location wise hotel is good, nothing else. So if you are planning for shopping near by than for 1-2 days its okay otherwise not... More 

Helpful?
1 Thank Vipul S
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. Rest assure that all problem has been taken care of It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel again with Renewed vigour. More 

Dehradun, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015

I loved it! Had a great time together with my friends at BB palace. Different experience.Hotel and location both are beautiful. All time favorite. I prefer everyone to visit here at least once. Staff is very coperative & helpfull. Especially MANAGER Pandey ji & Amit & Service staff. Thank you all for making our trip memoreble.

Helpful?
1 Thank nim185
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Dear nim,Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 1, 2015

Really liked the hotel ,well maintain rooms ,good location ,amazing breakfast loved bb palace ,Dinesh was really helpful in arranging the things around ,would visit again ,Travel desk provides good taxi if you want to see around Delhi

Helpful?
2 Thank jatin821
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Dear Jatin,Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Award winning BOUTIQUE HOTEL BB PALACE, KAROL BAGH, NEW DELHI opened on 15 Jan 2009. Centrally and Conveniently located in the heart of National capital New Delhi, Karol Bagh, which is in easy access to Connaught Place, India Gate , Red Fort , Jama Masjid and prime business and shopping area of New Delhi, major government and corporate offices.Just 5 Minutes walking distance for Metro Station also New Delhi Railway Station is just 3km far. ... more   less 

Additional Information about Hotel BB Palace

Address: 2638 & 2642 Hotel BB Palace Bank Street Gurudwara Road | Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $26 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel BB Palace 3.5*
Number of rooms: 24
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