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Hotel BB Palace

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2638 & 2642 , Bank Street, Gurudwara Road | Karol Bagh, New Delhi 05, India
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206 Reviews from our TripAdvisor Community

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Bengaluru (Bangalore), India
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed there for 2 nights , its a very average hotel. Keys was not provided, all switches were broken in the room and no locker in the room. When I asked them to change the room they replied back that because of auto expo all rooms are booked and they cannot do anything. Good thing about this hotel is... More 

Helpful?
Thank Zukenberg
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in this hotel for four nights. Hotel is situated in Karol bagh. The staff is very Good, and helpful. My special thanks to Mr Om Prakash. who made our stay more comfortable. I will recommended to stay in this hotel,

Helpful?
Thank Babloo S
Pune, India
1 review
1 of 5 stars Reviewed 2 weeks ago

Very bad room condition. Very bad room service. Worst food quality. cleanliness poor. The water was cold & the sheets are dirty. There were lot of mosquitoes in the room. Worst management. Overall experience was bad.

Helpful?
Thank madhavi1686

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Mumbai (Bombay), India
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

rooms were poor. cleanliness poor. we had ask to get them cleaned again before we checked in...we booked 4 rooms. none were satisfactory. ac remote had no battery, of the 2 fan one wasnt working, electric points were working in 1 room only. its in a crowded area so no view from the room. breakfast was also average.

Helpful?
1 Thank ksindhwad
2 reviews
1 of 5 stars Reviewed January 3, 2016 via mobile

Very bad with family u can't stay here. They have worst food quality. Pathetic breakfast and room condition. Don't go with your family. They don't have proper management services. This hotel spoil my trip and area around hotel is also not good.

Helpful?
Thank Abhijeet B
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2015

After travelling in India for over 2 months, I wanted to treat myself to a nice hotel for my last 3 days in Delhi. This hotel is in a great area that feels safe (as a woman travelling alone, that's important) and has lots to see and do in terms of shopping (Karol Bagh). There is a market that starts... More 

Helpful?
Thank Jerica G
KARTIKBB, Owner at Hotel BB Palace, responded to this review

Dear Jerica, Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again rest assure our wifi issue has been resolved,... More 

Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015

Rooms were okay. All Electrical points were broken or damaged. Room service was ok. And a very big disappointment is there prices. Its Astronomically high, hotel has nothing special for such a huge price tag. Only location wise hotel is good, nothing else. So if you are planning for shopping near by than for 1-2 days its okay otherwise not... More 

Helpful?
1 Thank Vipul S
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. Rest assure that all problem has been taken care of It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel again with Renewed vigour. More 

Dehradun, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015

I loved it! Had a great time together with my friends at BB palace. Different experience.Hotel and location both are beautiful. All time favorite. I prefer everyone to visit here at least once. Staff is very coperative & helpfull. Especially MANAGER Pandey ji & Amit & Service staff. Thank you all for making our trip memoreble.

Helpful?
1 Thank nim185
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Dear nim,Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 1, 2015

Really liked the hotel ,well maintain rooms ,good location ,amazing breakfast loved bb palace ,Dinesh was really helpful in arranging the things around ,would visit again ,Travel desk provides good taxi if you want to see around Delhi

Helpful?
2 Thank jatin821
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Dear Jatin,Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

Pune, India
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 8, 2015

This is Budget Hotel in Karoul Bag, Delhi. Little bit hard to find it , But if you are looking for budget hotel then you can ignore it.The Rooms are not clean , There was some fungus present on lower parts of bed. Still the staff was good and helpful, The breakfast was average but I had butter chicken in... More 

Helpful?
1 Thank vgmanjare
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you, Hope we will see you soon in our hotel again with renewed vigour. More 

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