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Shangri-La's Eros Hotel

Cancelon$114*
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#20 of 713 Hotels in New Delhi
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$262*
$114*
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$139*
$138*
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Shangri-La's Eros Hotel
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2,647 Reviews from our TripAdvisor Community

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Lucknow, India
Reviewed 2 days ago NEW

The Shangri-La's Eros hotel on Ashok road in central Delhi is located right in the middle of power corridors of the National capital of India. Location is its biggest asset. The food is another big plus. Rooms are well appointed, spacious, comfortable.

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Helpful?
Thank GaurAgar
Reviewed 2 days ago NEW

I have stayed at Shangri-La's Eros Hotel several times during my business trips to New Delhi. Each time I have been pleased with the legendary hospitality of this group. The General Manager is a true gentleman, and so are the front desk staff. The hotel staff made a sincere effort to learn about my preferences and always accommodated my requests....

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Thank Ajay T
Asia
Reviewed 3 days ago NEW

Nice hotel with some new rooms. check before arrival in what room you will have to stay and surely prefer the new rooms. If not wanted to go much out they have 3 stunning restaurants all new and with awesome food. Try the Indian buffet dishes at Tamras buffet or one of the best pizza at their Italian restaurant.

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Helpful?
Thank Toni_Dubai
London, United Kingdom
Reviewed 3 days ago NEW

Hi, We stayed at the hotel last week for 4 nights. The check in experience was good. We were impressed with the hotel as soon as we entered. Our room on the 7th floor stank of damp, we were given different room, which was quick. Our TV was not working which was fixed instantly. Next day, remote stopped working, it...

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Helpful?
Thank Funtraveller2608
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are very concerned to learn that we fell short of your expectations during your recent stay with us. Your constructive observations about the room, TV, amenities have been duly noted and will be reviewed on priority. We are extremely apologetic for the experience at our Front desk and we...

Corona, California, Usa
Reviewed 4 days ago NEW

I recently spent one week at this hotel while attending a conference. The Shangri-la Eros Hotel is near city center and makes access to all the major districts for food, cultural arts, and historical landmarks. This was especially good because I didn't have much time to burn in New Delhi's downtown traffic. The hotel offers excellent dining options with four...

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Helpful?
Thank Rene S
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Reviewed 4 days ago NEW

Excellent staff .. we really enjoyed a stay . Big thanks to Mr Sunil who made our stay comfortable.. me and my husband we Always stay in Shangri la ....this time we booked two rooms it was nice upgraded club room ...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Rekha146
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We feel so very grateful to hear from you, thank you. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again to your 'home' at Shangri-La's...

Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

As all the Shangri-las I have visited, the rooms are great with very big and comfortable beds. Although the bathroom was fine, it should be noted mine did not have a bath tub. The hotel also offers very good restaurants and an excellent night life! So why do I penalise it with only 4 stars? I am a diamond status...

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Helpful?
1Thank Werner S
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest Greetings from Shangri-La's Eros Hotel, New Delhi! Thank you for taking time out and sharing your feedback with us. It is our endeavour to please every one of our guests and to make their stay as comfortable as possible. We are extremely apologetic for the inconvenience caused to you, we shall definitely look into the matter so that...

Rohtak, India
Reviewed 5 days ago NEW

Guest satisfaction zero, cleanliness was overall missing, showers in the room was non functional, accessories for tv connectivity was not available in the hotel. Personalized services for the guest were missing. Senior executives like FOM or Duty Manager didn't involve themselves for the problem solving efforts. A great hotel environment and culture was altogether missing

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Anil K D
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We value your loyalty towards the Shangri-La brand and very concerned to learn that we fell short of your expectations during your recent stay with us. Your constructive observations about the room and service have been well noted and we will address the same on priority. Thank you for choosing...

Taif, Saudi Arabia
Reviewed 6 days ago NEW

Loved our stay here. Clean rooms and fab pool. Breakfast was amazing and so indeed was the buffet meal in the evenings! Floor 8 was under renovation at the time but it never affected us in any way. The shower is a little messy as the water just flows over the floor and you are left with a wet floor...

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Helpful?
Thank jarvisdj
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We feel so very grateful to hear from you, thank you. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again to your 'home' at Shangri-La's...

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stay away for about 70 nights per year all over the world and this is the best service ever experienced as is the case in most Indian hotels but this was great. Lovely restaurants and room very comfortable. Couldn't recommend highly enough.

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Helpful?
Thank Rennison1984
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your kind words of appreciation and recommending us. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $140 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Agoda, Hotwire, Expedia, Booking.com, Priceline, Travelocity, Cheap Tickets, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangrila Hotel
Shangri-La Hotel New Delhi
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#14 Spa Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La's Eros Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“opt for high floors”
GaurAgar, 2 days ago | Read review
“Choose a high floor. My colleagues say the 10th floor has great WiFi”
665renes, 4 days ago | Read review
“high floors”
thakur87, 1 week ago | Read review
“swimming pool view”
gauravjalan, 2 weeks ago | Read review
“the higher the better for good views”
Higghhghk, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$114* /night
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Prices are for 1 room, 2 adults
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