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Shangri-La's Eros Hotel

#10 of 691 Hotels in New Delhi
Certificate of Excellence
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Shangri-La's Eros Hotel
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2,181 Reviews from our TripAdvisor Community

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Showing 1,909: English reviews
Ulm, Germany
Level Contributor
423 reviews
298 hotel reviews
common_n_hotel_reviews_1bd8 445 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Rooms are a bit older and dated (ca. 1995 or so?), relatively small compared to other 5* Hotels. Breakfast is excellent all kind of choices in nice big area with garden views. We stayed 4 nights and enjoyed beds and service. As there are weddings sometimes it can be noisy in the aisles and rooms as they use rooms to... More 

Helpful?
Thank joe1968
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi. We have noted your frank and forthright comments about the rooms and decor. We will surely address these concerns during our refurbishment plan for the hotel going forward. Accept our apologies for the same. Our prices are fairly competitive in the city, but we will... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Such a special place, with special staff. Raul from Concierge is amazing. Highly recommend this place. The rooms are beautifully decorated with so much attention to detail. The restaurants inside are exquisite. Probably the best hotel I've stayed in - certainly in India.

Helpful?
Thank Stav1974
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing Shangri-La's - Eros Hotel, New Delhi and taking time out for sharing your review with us. We are happy to know that you had a wonderful stay. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back . Yours Sincerely General Manager More 

Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Allan & I have had the most amazing time in Shangrila in Dehli...and it was definitely made very special by the attention from our waiters Pardeep, Manish and the chef Rudresh. Our food was very tasty with lots of little perks that may have seemed normal to these guys but we accepted with Love & gratitude and from their hearts... More 

Helpful?
Thank chapmanmags2013
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for sharing your wonderful feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. Your encouraging comments have been shared with the entire team and we look forward to having you stay with us again at Shangri-La's - Eros Hotel, New Delhi. Best regards General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What really stands out at this hotel is the wonderful staff, who are all very welcoming, friendly and caring. The staff go to every effort to make you feel comfortable and at home. I always have a great stay here and thoroughly recommend the hotel!

Review collected in partnership with shangri-la.com

Helpful?
Thank Victoria W
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing Shangri-La's - Eros Hotel, New Delhi and recommending us. We are delighted to know that we were able to meet and exceed your expectations with our hospitality and services. My team and I look forward to welcoming you back at Shangri-La's - Eros Hotel, New Delhi during your next visit! Best regards General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is one of the best restaurent in delhi we went there for dinner restaurent ambience is very good and servers like Mr harish and Mr ravinder both have give a excellent service.we would come back again.

Helpful?
Thank 167anay
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review .We are indeed touched. It is heartening to receive such encouraging feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back. Yours Sincerely General Manager More 

Sheffield
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

They do an awesome brunch here at the Shangri-La on a Sunday washed down with champagne. The cost is reasonable too in a lovely Resturant / setting. Don't bother with any other brunch menus go here ! It's great to chill out and just enjoy the occasion.

Helpful?
Thank MartinZachery
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review .We are indeed touched. It is heartening to receive such encouraging feedback. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back. Yours Sincerely General Manager More 

Bangalore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a late check-in around 12:00 AM midnight, Front desk assistance had made sure that all the details are kept ready to make our check-in comfortable. You would really don't like a mess at that hour . Buffet breakfast has nice spread and they have good mix of both continental and local food. Well have to mention the service... More 

Helpful?
Thank VinodBangalore
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for your positive feedback on your overall experience at Shangri-La New Delhi and recommending us. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you back and extending exceptional service and experience. Yours Sincerely General Manager More 

Surat
1 review
5 of 5 stars Reviewed 1 week ago

Awesum and itss too good Lovely staff lovely room lovely ambiance and mostly food is too yummy the room veiw is lovely and when i visited it was raining at that time i had no words what the best property i had been it was mind blowing

Review collected in partnership with shangri-la.com

Helpful?
Thank amitgoplanig
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing Shangri-La's - Eros Hotel, New Delhi. We are delighted to know that we were able to meet and exceed your expectations with our hospitality and services. My team and I look forward to welcoming you back at Shangri-La's - Eros Hotel, New Delhi during your next visit! Best regards General Manager More 

New Delhi, India
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

At banquet at 1st floor. Nice ambiance. Good food. Neat hall. Lighted place. Good service. Good for small events. Good staff. Very cooperative. Centrally located. Well furnished. Can't more. But must come If u any family function here.

Helpful?
Thank JPS180463
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing Shangri-La's - Eros Hotel, New Delhi. We are delighted to know that we were able to meet and exceed your expectations with our hospitality and services. My team and I look forward to welcoming you back at Shangri-La's - Eros Hotel, New Delhi during your next visit! Best regards General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was excellent servoce experience at tamra restaurent.specially continental section.i would specially recomend to harish and ashutosh for his excellent service and also prasanta and ravinder. Thanks for make my day

Helpful?
Thank 146ghs
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback and recommending Harish, Ashutosh, Prasanta and Ravinder who went the extra mile. It gives us immense pleasure to know that you enjoyed the hospitality and services at Tamra. We look forward to having you with us again at Shangri-La's - Eros Hotel, New Delhi. Best regards General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $121 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Shangri-La Hotels and Resorts, Expedia, Agoda, Odigeo, Priceline, ETB, Travelocity, Cancelon and Jetsetter so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Hotel New Delhi
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangrila Hotel
Hotel Style:
#5 Spa Hotel in New Delhi
#6 Luxury Hotel in New Delhi
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#20 Business Hotel in New Delhi
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