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Shangri-La's Eros Hotel

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#11 of 695 Hotels in New Delhi
Certificate of Excellence
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Shangri-La's Eros Hotel
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2,217 Reviews from our TripAdvisor Community

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Showing 1,940: English reviews
KL
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

Albeit a little late but as i was browsing hotels for my next destination, i decided to write a review for this hotel. I stayed at Shangri-la with a friend in December 2015 before the start of our trip with Intrepid. Our arrival to Delhi was delayed for almost 2 hours yet we were welcomed at the airport by the... More 

Helpful?
Thank May085
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at shangri-la and I must say that I loved it ....great view from my room .....clean rooms ....friendly people.....ayush from housekeeping are always there if I need something ...highly recommend. ..thumbs up...

Helpful?
Thank Head of the D
Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

nice place in the middle of the city, stayed here with my friends,staff here is excellent one thing because of which we will definately return back whenever we are in town. Must try dinning options ,we mostly enjoyed ourselves at the new bar GRAPPA it is awesome place with good music and our bartender UMANG served us with some amazing... More 

Helpful?
Thank akbitterhead
Camberley.UK
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went back after 18 months. What a difference. The lobby is as welcoming as ever. Perhaps too cold when it's 38C outside, the thermal shock is yuck. Check in is fast. The receptionist noticed I was looking a bit jaded so offered me tea or coffee in my room with compliments. I elected for a lovely sweet lassi. Unfortunately my... More 

Helpful?
Thank MNKCamberley_UK
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your wonderful feedback with us. Your encouraging comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi. Best regards General Manager More 

London, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located brilliantly, just a 10 minute walk from Connaught place. It presents a peaceful oasis, perfect for relaxing after a day of exploring the hot, humid, busy, smelly, noisy city that is Delhi. The staff are extremely helpful and the rooms and facilities are of a high standard. Our favourite part of the hotel was the Mr.... More 

Helpful?
Thank AtcoSimon
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your wonderful feedback with us. We are happy to know that you found our property well located in the heart of New Delhi, liked the courteous and responsive behaviour of the staff. Your encouraging comments have been shared with the entire team... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Its been very nice staying to shangrila and people here are so nice and friendly esp ayush from housekeeping who has been always there to help thanks ......food was excellent and in the heart of city....great view

Helpful?
Thank โกศล ว
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi. We are so happy to hear that you relished the food and appreciated the service.. Your encouraging comments have been shared with the entire team and we hope to see you again sometime soon. Warm regards, General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Lovely food and best treat... Thanks Chef Salhin for everything...,we will be back soon and will taste your new dishes...... Also i would like to thank the attention received from all the staff, specially Govind and Karuna!!! 😘 Victor.

Helpful?
Thank VICPLA
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to dine at our all day dining restaurant - Tamra. We are so happy to hear that you loved and relished the food spread. Your encouraging comments have been shared with the entire team and we hope to see you again sometime soon. Warm regards, General Manager More 

southall
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service by the front desk staff especially Mr suniel,he looked after me well.. The room was customised as per my requirements..... Great service and food. Pool ans spa out of this world, keeping in mind you are in One of the best locations in Delhi. Staff very hospitable and rooms very well presented... Attention to detail has been given.

Review collected in partnership with shangri-la.com

Helpful?
Thank ajaygauba
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your wonderful feedback with us. We truly are delighted to know that you had a pleasant stay and we were able to meet and exceed your expectations with our hospitality and services. Your encouraging comments have been shared with the entire team... More 

Gurgaon, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was there to attend seminar. Was impressed with hotel cleanliness and the staff being hospitable to guide you for the seminar. Really appreciate the hotel service even when you not a resident. Though lighting in their seminar room was not enough. This is something they should look.

Helpful?
Thank Abhijit23
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback with us. It gives us immense pleasure to know that you enjoyed the hospitality and services of the hotel during the seminar. Your constructive observations about the lightining has been well noted and will be reviewed. We look forward to having you visit us again at Shangri-La's - Eros Hotel, New... More 

Level Contributor
16 reviews
10 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in April and are a family with 2 young children. The club lounge was fantastic and the suite was brilliant. We stayed for 2 nights and it was the luxury we expected. The pool was great and I really cannot fault the hotel at all. The breakfast was great and the staff typically helpful and trained to enhance... More 

Helpful?
Thank darren p
Shangri-LaDel, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your valuable feedback with us. We are happy to know that you liked the ambience and services provided by our Horizon Club Lounge on the 19th floor and found the Club room to be well equipped, spacious and comfortable. Glad to learn... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $147 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Shangri-La Hotel New Delhi
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangrila Hotel
Hotel Style:
#6 Spa Hotel in New Delhi
#8 Luxury Hotel in New Delhi
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#20 Business Hotel in New Delhi
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