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19 Ashoka Road Connaught Place, New Delhi 110001 India
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Lowest prices for your stay
Hotel direct offer!Exclusive Member Rate
Expedia.com
$196
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$218
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Free cancellation until 12/16/22
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$183
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Hotels.com$196
Travelocity$196
Algotels$236
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Traveler (1967)
360
Panoramas (3)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#54 of 2,760 hotels in New Delhi
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Special diet menus
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese, Hindi
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
41Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
4712Reviews61Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Jatin wrote a review Dec 4
Mumbai, India2 contributions
The hotel is nice with great location. In-house restraunts are also good. This is my preferred place when in Delhi for business. However service is getting slow. I guess hotel is short staffed and things slow down in evenings and weekends. Try to get rooms on higher floor.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded today
Dear Jatin, Thank you for your valuable feedback and for choosing Shangri-La Eros New Delhi as your preferred hotel during your stay. We have noted your feedback and we will surely look into it. Once again, thank you for taking time out and sharing your detailed and valuable feedback with us, it is much appreciated in order for us to serve you better. We look forward to welcoming you back at Shangri-La Eros New Delhi on your next visit. Yours Sincerely, Abhishek Sadhoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Satyajeet Patil wrote a review Feb 2021
Pune6 contributions7 helpful votes
Hotel's Favorite
I have been visiting and staying in this hote for last 13-14 years, everytime I visit , staff there makes me feel like home. Staff right from the valet parking, porch to the front desk ( special mention of Kapil at Front desk ) to restaurants. This is great property with great location and service. Highly recommended
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abhishek Sadhoo, Other at Shangri-La Eros New Delhi
Responded Feb 11, 2021
Dear Mr Satya , We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Resident Manager's Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaishree Sambandan wrote a review Dec 1
Chennai (Madras), India1 contribution
+1
This is my second stay at Shangri-La Delhi this year. Advanced booked a premier room at a premium price too. I wanted to speak to the front desk and couldn't use the room phone... Not sure when it was cleaned last. My family being loyal Shangri-La guests for many years at their Bangalore property, this was least expected from an popular international brand like this!
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded today
Thank you for taking the time to share your feedback. While I wish you had a better experience with Shangri-La, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Do send us your e-mail or contact details at slnd@Shangri-La.com for us to reach out to you and discuss your feedback personally. Sincerely, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
planttravel wrote a review Nov 2022
Mackay, Australia259 contributions71 helpful votes
This is a very comfortable hotel, but very business like. The rooms are well appointed, clean and comfortable. The breakfast is great, and they even have a chai man. Food options are endless. I never felt welcome in this hotel and it lacks any warmth to the leisure visitors, but I think it is mostly used by business people, so they are efficient in what they do. But you can’t take away from the overall Shangri-La experience.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Thank you for your valuable feedback and for choosing Shangri-La Eros New Delhi as your preferred hotel during your stay. We have noted your feedback and we will surely look into it. Once again, thank you for taking time out and sharing your detailed and valuable feedback with us, it is much appreciated in order for us to serve you better. We look forward to welcoming you back at Shangri-La Eros New Delhi on your next visit. Yours Sincerely, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CnDseetheworld wrote a review Nov 2022
London, United Kingdom52 contributions40 helpful votes
Good hotel, a little dated but great breakfast. Jade member upgraded to a suite (however my friend who doesn’t have status had the same upgrade) The pool however smelt really bad of sewage and also didn’t serve alcohol (not sure if it wasn’t allowed by the pool or just not on the menu) which is a bit crazy to say the bar is next door.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Thank you for your valuable feedback and for choosing Shangri-La Eros New Delhi as your preferred hotel during your stay. We have noted your feedback and we will surely look into it. Once again, thank you for taking time out and sharing your detailed and valuable feedback with us, it is much appreciated in order for us to serve you better. We look forward to welcoming you back at Shangri-La Eros New Delhi on your next visit. Yours Sincerely, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sudhir wrote a review Nov 2022
4 contributions
The hotel is excellent to stay. The staffs are excellent especially house keeping staffs like vikas and jeet pal done a great service. It is nice to stay for business travel. The food and ambience is good
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Dear Sudhir Vivek, Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La Eros New Delhi. Best regards, Abhishek Sadhoo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nitin G wrote a review Nov 2022
16 contributions1 helpful vote
We did a group booking this year at hotel Shangri-La, Connaught Place, New Delhi and it was a very bad experience. 1. Hotel cancelled the reservation without informing us. 2. Then rebooked at higher cost and charged us extra. 3. There was no appropriate response to our calls. 4. No dedicated Manager was assigned to attend the corporate clients. 5. Very Rude behaviour of staff and unlike hospitality industry there was non-caring attitude. 6. Very bad experiance related to sales and accounts teams.
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Date of stay: October 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Dear Nitin G, Thank you for taking the time to share your feedback. While I wish you had a better experience with Shangri-La, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Do send us your e-mail or contact details at slnd@Shangri-La.com for us to reach out to you and discuss your feedback personally. Sincerely, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest63423467167 wrote a review Nov 2022
I found particularly Rajendra & Virendra they are very dedicated & professional and make my stay enjoyable . Hotel is very high standard & conveniently located. I recommend this fir both business & leisure purposes
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La Eros New Delhi. Best regards, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riley wrote a review Nov 2022
3 contributions4 helpful votes
My stay at the Shangri-La has been very enjoyable and pleasant. Rooms are well kept and service is top notch. The breakfast buffet also has an excellent selection to choose from. Suraj and Jitenden have been attentive and made sure our stay is comfortable and enjoyable.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 2 weeks ago
Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La Eros New Delhi. Best regards, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S Shrestha wrote a review Nov 2022
1 contribution
I stayed here beginning of November. It was my first time in Delhi and I had a great time here. The room was very clean, the beds were super comfy and housekeeping took excellent care. I forgot to catch the housekeeping attendant name who took care of the floor I stayed in but he did a great job. Breakfast was great at Tamra and the Chai was amazing. Akash at Tamra was very helpful and took good care while I dined there on my first day. Front desk team were excellent. Concierge team were amazing too. Food at Shang Place was pretty good. The portions were pretty big for one person. The team here were very kind and respectful. I think his name was Aqib , sorry if I got it wrong was very helpful. Apologies couldn’t catch her name but the lady with short hair there was very kind too. Overall my stay was lovely. Thank you!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 2 weeks ago
Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La Eros New Delhi. Best regards, Abhishek Sadhoo General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$190 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel new delhi, shangrila hotel, hotel shangri la delhi, hotel shangri la new delhi
FORMERLY KNOWN AS
Shangri-La Hotel, New Delhi
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiConnaught Place/Janpath
NUMBER OF ROOMS
320
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SHANGRI-LA EROS NEW DELHI $177 ($̶2̶2̶3̶) - Updated 2022 Prices & Hotel Reviews - India

Frequently Asked Questions about Shangri-La Eros New Delhi
Which popular attractions are close to Shangri-La Eros New Delhi?
Nearby attractions include Nero Bar (0.1 miles), Delhi Metro Museum (0.3 miles), and KCS Kashmir Shawl Emporium (0.1 miles).
What are some of the property amenities at Shangri-La Eros New Delhi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Eros New Delhi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Eros New Delhi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La Eros New Delhi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Eros New Delhi?
Conveniently located restaurants include Tamra, Shang Palace, and Mister Chai.
Are there opportunities to exercise at Shangri-La Eros New Delhi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Eros New Delhi have an airport shuttle?
Yes, Shangri-La Eros New Delhi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Eros New Delhi have airport transportation?
Yes, Shangri-La Eros New Delhi offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shangri-La Eros New Delhi located near the city center?
Yes, it is 0.9 miles away from the center of New Delhi.
Are any cleaning services offered at Shangri-La Eros New Delhi?
Yes, dry cleaning and laundry service are offered to guests.