Food is good, neat and clean. Room was big but don't believe on there tarrif card, they can charge anything. Very strange. Furniture of the hotel very old, color of wood stinging in the eyes. Strange place.
From the moment we arrived until we left we were so well looked after everyone at this lovely property. We arrived on an overnight flight from London. Our room rate included two way airport transfer, on exiting the airport terminal the car and chauffeur was ready waiting for us. Our driver was very friendly and helpful. It's merely a ten minute drive from Delhi Airport Terminal 3 to the hotel. On arrival at the hotel we were warmly welcomed at the porch, security check was very thorough, all bags scanned. Hotel lobby is beautiful with a stunning fresh flower arrangement in the centre. Check-in was processed by Ms. Bhawna, she was really quick and efficient, on enquiring we were offered an complimentary upgrade to a larger suite due to my Radisson Rewards Elite Status. This was highly appreciated. The upgraded suite although a bit old in design was extremely well maintained. Super comfy bed, two large televisions, rainshower and bath tub, two toilets, luxurious textures, free wifi, Biotique bathroom amenities. This room had all the modern day comforts one would need for a relaxing stay. The only thing missing, there was no view from the room as we were on the 1st floor. Breakfast at the hotel was an absolute delight. So much variety and everthing was very delicious. Regular Indian fare, cold cuts, bakery/pastries, plenty of healthy choices, made to order dosa, eggs, waffles and so much more. There was something for everyone at this huge breakfast spread. It was raining heavily during breakfast hour on both days and we truly enjoyed a nice cup of hot masala tea looking at the rains through the large glass windows, it was such a beautiful sight. Muskaan at the restaurant was always smiling and looked after us very well! The Spa, Pool and Savannah bar at the hotel looked very inviting. Unfortunately we didn't get a chance to experience these facilities.. During my stay I had a minor issue with certain inclusions in the rate. Which I bought to the attention of Ms. Anjali and Ms. Bindu from Front Office, they assured me that they will look into this and get back to me. I left the hotel for shopping and Gurudwara visit, true to their word, a couple of hours later my mobile phone rang and they informed the matter was resolved. WOW! Now that's the kind of service that really makes this hotel stand out from others. Not even once I had to chase the staff to get an update on my issue. This shows how genuinely the employees in this hotel care for their guest. I belong to a family of hoteliers and such level of service truly means a lot. Thank you very much Ms. Anjali and Ms.Bindu you both are shining examples of excellent customer service. Check-out was processed by Aashish, such a polite, knowledgeable and charming gentleman. The hotel car was kept ready to take us back to the airport. To sum it up this was an extremely pleasant stay and I would not hesitate to return to this hotel on my future visits to India. Thank you team "Radisson Blu Plaza- Delhi Airport" for your kind and genuine hospitality. Warm Regards GS Abrol…
A wonderful family stay with a small kid. The hotel is pristine in appearance and the staff is cordial. The in room for service is good and so is the service in various restaurants. Kudos to Team Radisson.
Impressed with the services. I had a slight inconvenience during my stay, but the management took immediate action to address my needs. Customers feedbacks are appreciated . Highly recommend. Thank you
It was my first visit after pandemic & lockdown.I was so impressed by the amount of efforts hotel has made to secure guests from any kind of covid-19 viruses. I felt very safe and protected. The staff are courteous, kind, knowledgeable and professional. I'm happy to recommend anyone this outstanding hospitality of Radisson Blu Plaza, Delhi Airport hotel. Thank you all staff ,you're great 👍