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The Suryaa New Delhi

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#48 of 704 Hotels in New Delhi
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The Suryaa New Delhi
The Suryaa New Delhi
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1,175 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Nairobi, Kenya
Reviewed 3 days ago NEW

I booked four colleagues and paid for 5 nights at Suryaa. The flight got to Delhi at 2am so they were at the hotel at 3 am. Alas the hotel who knew they were coming said they cannot check them in before noon and proceeded to extort 12,000 rupees so as to cram the four into a single room to...

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Helpful?
Thank georgeikua
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest We would like to thank you for sharing your feedback. We would like to bring to your attention regarding the booking details of the guests in this regard to clarify your misunderstanding and doubts. We have checked the details and found the booking for two single and one twin rooms booked through Expedia from December 5, 2016, 1200noon...

Jaipur, India
Reviewed 3 days ago NEWvia mobile

I came to this hotel for a quick sip and grab ..on my visit to the nearby place .been here before many times . But this time it was different . I met an always smiling girl in lobby ...I guess her name was ShalU .....the way she welcomed us was like going back home . She definitely made a...

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Helpful?
Thank snehau042
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our Team and they were honored that you mentioned about their positive attitude. Thank you for giving me the opportunity to recognise them for a job well done! On behalf of...

California
Reviewed 5 days ago NEW

This hotel was acceptable for a short business stay, but the rooms were worn, and the service was incredibly slow, even for India. Despite a request in the early evening, and then again by phone a few minutes before checking out, to prepare my bill in advance, I had to wait 20 minutes for it to be ready at 1:30...

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Helpful?
Thank N B
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, On behalf of our entire staff at The Suryaa, New Delhi we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our Front Office Manager and Travel Desk team members, and I assure you we are working diligently to ensure a similar situation does not occur again in the...

Knaresborough, United Kingdom
Reviewed 6 days ago NEW

A nice hotel providing very good service, friendly staff, clean & comfortable rooms. The buffet style restaurant had a great selection of western, international and Indian foods. A great location for seeing the sights of Delhi.

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Helpful?
Thank YorkshireAirlines
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our chef and Team and they were honored that you mentioned about quality of food and their positive attitude. Thank you for giving me the opportunity to recognise them for a...

prestwich
Reviewed 1 week ago

The hotel was OK but could do with a refurb. The rooms were clean and the bed was comfortable. The breakfast was buffet style and lots to choose from. The staff were courteous and attentive. The bar was expensive but we found this is the same in most hotel bars that we visited in India.

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Helpful?
Thank faythompson
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our Team and they were honored that you mentioned about their positive attitude. Thank you for giving me the opportunity to recognise them for a job well done! On behalf of...

Bristol, United Kingdom
Reviewed 1 week ago

We had a great time. Except a minor few items like the toilet seat was broken, everything else was great including the food, cleaning every day, room service, lobby area, breakfast options and the staff at the reception, esp Sushma, were amazing. I would recommend this hotel any day for the location, price and service.

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Helpful?
Thank Shak2014
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our Team and they were honored that you mentioned about their positive attitude. Thank you for giving me the opportunity to recognise them for a job well done! On behalf of...

Reviewed 1 week ago via mobile

We loved the stiff mattress. Food was ok, not great. Atrium on lower level was good. Great happy hour starts early. Excellent staff. Wifi is 600 rupees for one day two devices. Added cost for wifi. Small market nearby.

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Helpful?
Thank Globaby100
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. We have also shared your feedback regarding quality of food with our chef and we assure you will feel the positive difference during your next visit. I have shared your compliments with our Team and they were...

Reviewed 1 week ago via mobile

I walk in to the lobby that was very beautifully decorated warm welcome with pleasant smile by Ms shalu she is very helpful, she escorted me to the room also she helped me with the WiFi services rest staff is also very friendly and smiling recommend this hotel .

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Helpful?
1Thank vijay N
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our Team and they were honored that you mentioned about their positive attitude. Thank you for giving me the opportunity to recognise them for a job well done! On behalf of...

Hyderabad, India
Reviewed 1 week ago

I traveled last week and same quality is maintained. Excellent reception. Very good rooms well maintained. Received a call the moment I checked in from Manager (Atique) inquiring about facilities and requirements. Their cousin is one of the best with more than 100 varieties. Chief chef comes and inquires about the taste of the food and any special requirement. Special...

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Helpful?
1Thank moorthy2015
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our Team and they were honored that you mentioned about their positive attitude. Thank you for giving me the opportunity to recognise them for a job well done! On behalf of...

Lincolnshire
Reviewed 1 week ago

We stayed here for 14 nights. The hotel is very spacious. Great comfortable seating areas in the lobby where you can watch people come and go and have a coffee at the"French Crust" The main plus point are the staff. Great service from reception desk / dining room / house keeping. Enjoyed our stay and would have no hesitation in...

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Helpful?
Thank ExpatGeordie
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Guest, We would like to thank you for giving us feedback we are delighted that you enjoyed your stay at our hotel. I have shared your compliments with our Team and they were honored that you mentioned about their positive attitude. Thank you for giving me the opportunity to recognise them for a job well done! On behalf of...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
The Suryaa, New Delhi with its host of facilities and services is designed to meet your business and personal needs. Our 244 well-appointed guestrooms and suites are elegantly designed and the delectable dining options, technologically advanced conferencing features, exquisite recreation facilities as well as warm and attentive service are just some of the things that make The Suryaa, New Delhi a preferred destination.The hotel is in close proximity to the world-renowned Apollo Hospital & the Escorts Heart Institute. A Shopping arcade and other recreation facilities are within walking distance from the hotel. ... more   less 

Additional Information about The Suryaa New Delhi

Address: New Friends Colony | Community Centre, New Delhi 110025, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $89 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Suryaa New Delhi 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, TripOnline SA, Agoda, Hotels.com, HotelTravel.com, Cancelon, Odigeo and Priceline so you can book your The Suryaa New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Suryaa New Delhi Hotel New Delhi
Crowne Plaza New Delhi
Crowne Plaza Hotel Delhi
Crowne Plaza Delhi
Crowneplaza Hotels
Crowne Plaza Hotel New Delhi
Hotel Style:
#27 Spa Hotel in New Delhi
#31 Luxury Hotel in New Delhi
#37 Romantic Hotel in New Delhi
#46 Family Hotel in New Delhi
#67 Business Hotel in New Delhi
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Questions & Answers

Here's what travelers have asked, with answers from The Suryaa New Delhi staff and other travelers.
15 questions
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Questions? Get answers from The Suryaa New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not sure which rooms are best but ours was very nice & comfortable”
 of 5 bubbles YorkshireAirlines, 6 days ago | Read review
“If using the bar they have a happy hour which saves you money”
 of 5 bubbles faythompson, 1 week ago | Read review
“Lotus Temple view rooms are good”
 of 5 bubbles moorthy2015, 1 week ago | Read review
“We were on floor 6 no problems”
 of 5 bubbles ExpatGeordie, 1 week ago | Read review
“not overlooking coach park.”
 of 5 bubbles skippingropeNeasden, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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