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ITC Maurya, a Luxury Collection Hotel, New Delhi

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Diplomatic Enclave Sadar Patel Marg, New Delhi 110021 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Maurya, a Luxury Collection Hotel, New Delhi
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 2,482 hotels in New Delhi
Location
Cleanliness
Service
Value
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 437 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more.
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Property amenities
Valet parking
Wifi
Outdoor pool
Fitness / spa locker rooms
Free breakfast
Kids stay free
Car hire
Banquet room
Paid wifi
Fitness classes
Sauna
Poolside bar
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Additional bathroom
Housekeeping
Interconnected rooms available
Safe
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Park View
Languages Spoken
English, Hindi
Hotel links
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Location

Full view
77Somewhat walkable
Grade: 77 out of 100
53Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
5420Reviews33Q+A100Room tips
Traveler rating
  • 4,229
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  • 236
  • 87
  • 113
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Popular mentions
Sanjay wrote a review Jan 13
Chennai District, India6 contributions2 helpful votes
Despite several reminders ,invoice copy for my stay has still not been received,the way it was informed to the front desk.Have been following up for last 3 days,Also the points for stay has still,not been credited.The answer I get is ,that it has been taken up with finance department.I wanted to reach duty manager ,but was denied access to.Other wise everything else went well.
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Date of stay: January 2022Trip type: Traveled on business
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Response from Benita Sharma, Other at ITC Maurya, a Luxury Collection Hotel, New Delhi
Responded 1 week ago
Dear Guest, Namaste! We have taken a note for your reported feedback. I have personally taken note of your feedback and would like to assure you that we shall attempt to ascertain the cause of this experience and hope to be able to resolve the issues at the earliest. Look forward to the pleasure of welcoming you back. Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
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AJNJ-Roaming wrote a review Nov 2021
New Delhi, India56 contributions43 helpful votes
Hotel's Favorite
We stayed at the ITC Maurya for a few weeks and enjoyed amazing hospitality and service throughout. It was an unusual stay - since it was long, it was during the wedding and festival season and the hotels in India were just coming up to speed after a few lockdowns. We had a great stay at this hotel which was influenced by some of their exceptional employees. Rahul at the Golf Bar; Qasim, Sandeep, Shakti, Dharam Pal, Sharad and Chef Negi at the Pavilion; Priya, Anurag, Shailja in IRD; Mahendra and Urmil in Housekeeping; Yash, Archana and Aastha at the front desk; Sandeep and Mahinder at the Towers Lounge; Praveen, Anju, Vikas, Sanju, Chakravarti and Upendra at the Bell Desk. Special thanks to Nikita in Sales, Prerna at the Front Office and Deepanshu in F&B for influencing outcomes to make our stay perfect.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Benita Sharma, Other at ITC Maurya, a Luxury Collection Hotel, New Delhi
Responded Nov 29, 2021
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and services that we offer. Thank you for taking a kind note of the warm service that our staff strives to offer and the team is grateful for the same. Your specific mention of our Golf Bar, Pavilion, Housekeeping, Front office, bell desk, F&B and Sales team for the services provided has been conveyed to them. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
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Sunnybaj wrote a review Jan 9
Sonoma, California58 contributions33 helpful votes
Had a choice of a lot of hotels in Delhi but we picked Maurya for our 4 night stay here, booked two rooms and wanted to enjoy our stay in Delhi. The service of folks greeting you in front is awesome, checkin was fairly routine. The rooms itself a different story, the A/C does not go below 20.5, which is too hot for us to sleep in. Called the front desk and informed them of it twice the first night, sent someone to repair it, it got better by 1 degree so now it's stuck at 19.6, still too hot to sleep if you're not used to it. The rooms they gave us are at the end and back of the hotel, so our view is their satellites, though the hotel is half empty. The doors had some black sticky items on it on the outside, which I had to call and get cleaned up. Just a poor, poor experience overall. Would go to Aero City or any other place on my next trip.
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Date of stay: January 2022
Rooms
Service
Sleep Quality
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Response from Benita Sharma, Other at ITC Maurya, a Luxury Collection Hotel, New Delhi
Responded 1 week ago
Dear Guest, Namaste! Thank you for sharing your feedback for ITC Maurya. We are concerned to know that your stay was not up to the excellence we strive towards. I have personally taken note of your feedback and will take it up with the concerned department and would like to assure you that we shall attempt to ascertain the cause of this experience. We do hope you choose to stay with us again and it would be a pleasure to welcome you back Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
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SHRAVAN K wrote a review Jan 4
1 contribution
ITC Maurya has definitely been one of my best hotel experiences. I have travelled to several countries and have experienced countless luxury hotel stays, but ITC Maurya stands out for me. Other hotel brands need to take a lesson or two to understand customer service means. Amazing staff, very respectful and helping. Jitendra from the in house pavilion restaurant was my favourite and made my stay that extra special. I would highly recommend this place to anyone visiting Delhi, this will be my go to place in the future. Kudos ITC Maurya team!!!
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Date of stay: January 2022Trip type: Traveled with family
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Response from Benita Sharma, Other at ITC Maurya, a Luxury Collection Hotel, New Delhi
Responded 2 weeks ago
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and service that we offer. Thank you for taking a kind note of the warm service that our staff strives to offer and the team is grateful for the same. Your specific mention of Jitendra for the services provided has been conveyed to him. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Read more
Jasmeet wrote a review Jan 4
7 contributions1 helpful vote
Excellent hotel. We visited to bring in the New Years . Services rendered by entire team was exceptional but would like to specially mention Pratap was on his toes handling and assisting us during our stay time . Our take away order was also handled very nicely by the team . Thank you
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Date of stay: January 2022Trip type: Traveled with family
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Response from Benita Sharma, Other at ITC Maurya, a Luxury Collection Hotel, New Delhi
Responded 2 weeks ago
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and service that we offer. Thank you for taking a kind note of the warm service that our staff strives to offer and the team is grateful for the same. Your specific mention of Partab for the services provided has been conveyed to him. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Benita Sharma Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Read more
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PRICE RANGE
$139 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc maurya new delhi hotel new delhi, itc maurya hotel new delhi, new delhi itc maurya, itc mourya delhi, itc maurya delhi
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiChanakyapuri/Lutyens' Delhi
NUMBER OF ROOMS
437
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Frequently Asked Questions about ITC Maurya, a Luxury Collection Hotel, New Delhi
Which popular attractions are close to ITC Maurya, a Luxury Collection Hotel, New Delhi?
Nearby attractions include Vijay Ghat (0.5 miles), The Tea Lounge (0.2 miles), and Gurudwara Moti Bagh Sahib (0.5 miles).
What are some of the property amenities at ITC Maurya, a Luxury Collection Hotel, New Delhi?
Some of the more popular amenities offered include free breakfast, a spa, and a poolside bar.
Which room amenities are available at ITC Maurya, a Luxury Collection Hotel, New Delhi?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at ITC Maurya, a Luxury Collection Hotel, New Delhi?
Guests can enjoy free breakfast, a poolside bar, and barbeque facilities during their stay.
Is parking available at ITC Maurya, a Luxury Collection Hotel, New Delhi?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to ITC Maurya, a Luxury Collection Hotel, New Delhi?
Conveniently located restaurants include Tian-Asian Cuisine Studio, Orient Express, and Ottimo at West View.
Are there opportunities to exercise at ITC Maurya, a Luxury Collection Hotel, New Delhi?
Yes, guests have access to an outdoor pool, a sauna, and fitness classes during their stay.
Are any cleaning services offered at ITC Maurya, a Luxury Collection Hotel, New Delhi?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Maurya, a Luxury Collection Hotel, New Delhi offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at ITC Maurya, a Luxury Collection Hotel, New Delhi?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to ITC Maurya, a Luxury Collection Hotel, New Delhi?
Many travelers enjoy visiting Gurudwara Bangla Sahib (3.0 miles), Rajpath (3.2 miles), and India Gate (3.6 miles).