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Sheraton New Delhi

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#24 of 704 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,259 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Bengaluru, India
Reviewed yesterday NEW

The hotel is located in Saket at a walkable distance away from the Select Citywalk mall with great places for food and shopping. The hotel itself is extremely opulent and the staff make you feel at home immediately. After a smooth check-in process, a warm and welcoming room awaits you. The room is slightly dated but is definitely adequate. Breakfast...

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Helpful?
Thank Kiran K
New Delhi, India
Reviewed 2 days ago NEW

The Pan Asian restaurant is a great place to savour good oriental food. service is good, menu options are discussed with the staff and good suggestions offered. On the whole a good experience and worth repeating.

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Helpful?
Thank Gayatri G
New Delhi, Delhi, India
Reviewed 6 days ago NEW

got the chance to visit there in one of the wedding and was very delighted to see the overall ambience , hospitality and quality of food. Special mention to the staff who were totally professional in manner and character.

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Helpful?
Thank giri22in
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. We look forward to your staying with us soon. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Reviewed 1 week ago NEWvia mobile

What an amazing place. Arriving from the airport early, we were served complimentary breakfast from the buffet while our room was readied. We were taken to our room, which was just perfect. The staff here are amazing, the food is excellent and everything that you could want is provided. We loved it. They even have a travel service which we...

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Helpful?
Thank Jodie E
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Redwood City, California
Reviewed 1 week ago

The whole staff is great.You get a such warm welcome feels like you are in another Home. Food is great .The Duty Manager Ankit is superb. He goes above and beyond to help you and make the guest comfortable. The way he treat the guest i have never experienced something like that. After checking out he escorted me to my...

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Helpful?
1Thank Varun K
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

LONDON
Reviewed 1 week ago

This was the first time I stayed at the Sheraton New Delhi in Saket. From the moment I arrived at the hotel, the professionalism and service was just brilliant. I was checked in by one of the Sheraton staff members (Pavandeep), he was very polite and very professional. And then another Sheraton staff member escorted me (Vandna) to the room...

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Helpful?
Thank AMAN G
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Pavandeep, Vandana, Avishek and Shalini . It is encouragement like this that helps us to strive for greater heights. Do expect enhanced...

Brighton, United Kingdom
Reviewed 1 week ago

Mainance work in rooms kept me awake in the day and staff cleaning rooms and chatting in the corridors very late at night and early morning. Complained to managers but not really interested- felt unrested when left.

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Helpful?
Thank Bryan T
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do expect enhanced...

Munich, Germany
Reviewed 1 week ago via mobile

I was booking Sheraton as it's now part of Marriott but comparing it with the JW Marriott Mumbai Sahar I was before it's not even coming close to the experience there. Very old furnished rooms, customer service was a nightmare - I was waiting 2 hours until my suitcase got delivered although I wanted to take it by myself where...

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Thank ManfredS_Bavaria
Italy
Reviewed 2 weeks ago via mobile

Stayed for 4 nights with a friend and was really nice hotel. Swimming pool is a bit small but nice to have a short break. Had a great massage in spa however it seemed I was allergic to the aromatic oil but it was nice experience there Breakfast is rich with a lot of options and staff at the reception...

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Helpful?
1Thank Tigerhunt69
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Mumbai (Bombay), India
Reviewed 2 weeks ago via mobile

This hotel from ITC sheraton is worth staying and value for money . The South Indian restuarant Dakshin , true to its fame , offers excellent food. The professional approach may be not as seen in ITC premier hotels, but very courteous .

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Helpful?
1Thank Bidyut S
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $118 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Hotel Sheraton Delhi
Sheraton Maurya Delhi
Sheraton Maurya New Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Maurya Sheraton New Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton New Delhi staff and other travelers.
17 questions
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Salt Lake City, Utah
over a year ago
North Richland Hills, Texas
9 days ago

See all questions (17)

Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“city view room”
 of 5 bubbles giri22in, 6 days ago | Read review
“Dont choose this hotel. None of the staff seemed to be empowered to take any action.”
 of 5 bubbles yajnasa, 2 weeks ago | Read review
“Pollution in Delhi was so bad that visibility was limited to the point that the view was affected in either direction.”
 of 5 bubbles CarlH408, 2 weeks ago | Read review
“There are ongoing renovations on the 7th floor. Avoid rooms on the 6th floor.”
 of 5 bubbles SDG_Seoul, 3 weeks ago | Read review
“Room overlooking the pool much nicer than rooms overlooking the dirty streets (go figure!).”
 of 5 bubbles lethalleighm, 3 weeks ago | Read review
5 of 5
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