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Sheraton New Delhi

District Centre | Saket, New Delhi 110017, India
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Sheraton New Delhi
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993 Reviews from our TripAdvisor Community

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Dehradun, India
1 review
5 of 5 stars Reviewed 1 week ago

I love this hotel for its location, excellent service and staff. The staff is good. i have met Mr Vikas bhatt, he is very friendly and courteous and treat you like family , The food is great. I love the bakery. Also they have amazing restaurants serving different cuisines. All the restaurants are a must try, especially the "Delhi pavilion"... More 

Helpful?
Thank vaibhavshah89
United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was recommended this hotel by a good friend who visited India last year and loved the experience. The staff were helpful and were available on cue. The rooms were of high standards and worth every penny I spent on it. Now I recommend them for your first time in India or Delhi stay :)

Helpful?
1 Thank darlenemccarthy283
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We are delighted to know that you had an outstanding experience at the hotel. It is heartening to note that services provided by the associates are appreciated. We hope that WelcomHotel Sheraton New Delhi remains... More 

Mumbai (Bombay), India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this property for a company team meeting. Nice rooms, friendly staff who went out of their way to facilitate all requests, good meeting space and function venues. The food was wonderful. The property is well located, not too far from the airport and right next door to a shopping mall.

Helpful?
1 Thank SRBOM502
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We are delighted to know that you had a great experience at the hotel. It is heartening to note that services provided by our aqssociates are appreciated. We hope that WelcomHotel Sheraton New Delhi remains... More 

New York City, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the hotel and the service too. I liked my room on the executive club floor. However my other colleagues on 4th floor also had similar rooms. The interior was a modern/old look mix which I liked. I also liked the art work on display. A lot of what i saw was original work and not cheap reproduction. I... More 

Helpful?
1 Thank myriad13
Hayes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have provisionally book the Sheraton I requested early check in maybe about an hour earlier .i was emailed charges already just to check in an hour early!!! Horrendous I requested a car to pick us up being. Charged again THis hotel shows no sign of goodwill at all

Helpful?
1 Thank SukhiS2013
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We are very concerned about your feedback on extra charges being levied for early check-in. We would like to inform you that the charges of INR 3212.62 mentioned in the booking confirmation is for the... More 

Mumbai (Bombay), India
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last week on a business trip. Its located right next to Select Citywalk and being at a prime location is a great advantage Though the property is old, it is well maintained and the ITC service tops it all. Rooms are big, cozy and comfortable with almost every amenity you need.Breakfast spread was good but not as elaborate... More 

Helpful?
2 Thank devbhushan
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We have made a note of your feedback on breakfast. Our chef would love to prepare dishes of your choice on your future visits. Do expect enhanced levels of commitment on every visit. Yours sincerely,... More 

London, United Kingdom
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in the Sheraton in Saket District of New Delhi many times. Service quality is extremely reliable, restaurants excellent, but obviously you pay a premium in hotels for the restaurants. Whether business or leisure traveller this hotel is good value for the quality, well located for central Delhi and the airport, and with India's best shopping mall a... More 

Helpful?
1 Thank Sim0n68
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

USA
Level Contributor
640 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in need of a comfy stay in Delhi on this trip and the Sheraton fit the bill. The lobby area is grand in an old-fashioned sort of way yet nice. I was greeted by friendly staff who were able to help me on my way to a room on the 8th floor that also was granted access to... More 

Helpful?
2 Thank GlendaleCA
Glossop, United Kingdom
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Such a lovely hotel with friendly staff & great food. The rooms are large, beds comfortable & the food is not just curries ( but they are well worth trying!) I must compliment the pastry chef for the quality of his creations. We were there for Halloween & the desserts were incredible, everyone of them had a ghoulish theme &... More 

Helpful?
1 Thank pejo_11
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on confectionery items prepared by our Bakery Chef and the services provided by the team. It is encouragement like this that helps us to strive for greater... More 

Monterrey, Mexico
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel and staff is good but in my opinion the furniture was little bit old. For a hotel affiliated to an international chain the breakfast was very tropicalized of Indian cuisine and not all foreigners are ready to most of it. The concierge "Rasheed" was very helpful and because we were on our honeymoon he had a huge surprise... More 

Helpful?
1 Thank Manuel G
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