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Eros Hotel

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899 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Reviewed May 13, 2016 via mobile

The entire staff are very dedicated and offer excellent service. Ashish in particular was very helpful and took the time out to insure our questions were answered and made it very easy to make changes to our arrangements. The hotel is clean and yes there could be some upgrades here and there it's nothing that would change my opinion on...

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Helpful?
1Thank Alyssa C
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest Thank you for posting your valuable response on Trip advisor about Eros Hotel. We will definitely pass on your appreciation to Ashish and the other Hotel Staff. We are glad that you were impressed by service standard which made your overall stay comfortable and enjoyable. We always intend to improve our service standards to cater to the needs...

New Delhi, India
Reviewed May 12, 2016

The above stated staff of the hotel have been professional and enthusiastic in rendering their services. They attended to me promptly and pleasantly each time I required their services. I am satisfied with the hotel's customer relation services. The hotel is clean, neat and comfortable. Its location affords good views in a serene environment. The room is well lit and...

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Helpful?
1Thank albaney
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest Thank you for posting your valuable response on Trip advisor about Eros Hotel. We will be sure to pass on your appreciation to Pyranker and the other guest relation staff. We are glad that you did enjoy hotel food & were impressed by service standard which made your overall stay comfortable and enjoyable. Thank you for taking out...

New Delhi, India
Reviewed May 10, 2016

Been visiting this hotel since it opened. Very comfortable, homely atmosphere. Restaurants are all good - Chinese, Indian the coffee shop, you name it. The gym is excellent, great steam rooms and swimming pool. No heated pool unfortunately. Great for families as well as Business. Located in the busy south delhi area - Nehru place, location is good, easy to...

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Helpful?
1Thank Zinnia P
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest Thank you for posting your valuable response on Trip advisor about Eros Hotel. We are delighted to know that you found us conveniently located for your visit. Being in center of the business district of Delhi and metro connectivity, does help bring us business and leisure travelers. We are glad that you did enjoy hotel food & were...

New Delhi, India
Reviewed May 10, 2016

Singh shab. Nehru. Place is one finest fine dining resturant. In New Delhi. Serves the fresh cooked. Indian cuisine . The chef. Rahul n hero of all seasons. ..soul of eros. Mr sanjiv. Thakur. Knows his job well . His hospitality is ummatched as the food in singh shab is exceptionally super scrumy

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Helpful?
1Thank Sunilharjai
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest We are pleased to know that the service offered to you were to your satisfaction. We will definitely pass on your appreciation to Rahul and Mr. Sanjiv. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Dhananjaai Singh Vice President &...

Chepstow, United Kingdom
Reviewed May 10, 2016

I stayed at the Eros Hotel, Nehru Place on a tour of the Golden Triangle in March 2016. I found the hotel to be in a fantastic location for exploring Delhi. Some of the other hotels we stayed at were really far out of the city centre and it took well over an hour to get to the main sights....

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1Thank mandyandcraig2016
Reviewed May 9, 2016

Our team of about 10 members needed a meeting room. The business center gave us one with very helpful support and friendliness. Our team members had to change the schedule according to the business development and reservation staff Sharma had excellently handled. Thank you very much Bhawna, Vishali, kamei, Kapeini, and Meera.

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Helpful?
Thank Kiyoshi D
UK (Cheshire)
Reviewed May 8, 2016

What an amazing experience! Starting with early discussions with Sunny Suri who responded to each query meticulously. Shikha Tomar was pushing me all the time to send all the details so that the hotel may finalise each details. Rahul Berry at the desk was so patient with our guests; Gaurav Srivastava was available all the time at our service; Portering...

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Helpful?
Thank sinha
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest Thank you for posting your valuable response on Trip advisor We are pleased to know that the services and facilities offered to you were to your satisfaction. Your feedback has been shared with the team and they were delighted to note that you carried back fond memories of your stay. My team and I look forward to your...

Reviewed May 8, 2016

It is not easy to know the real value of a hotel nowadays by staying several nights. But I can assuredly say about EROS Hotel in Nehru Place. Because I stayed there longer nights and interacted with many staff for a long period. I think people are the most valuable asset in the service company such as hotel. Whatever they...

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Helpful?
1Thank Srotapatti Y
Gurgaon
Reviewed May 8, 2016

I attended a product launch at this Hotel and was impressed by the attentive staff,Perfect Ballroom ,smiling bartender and attentive waiters who remembered minute details of what guests requested. The snacks were mouthwatering specially the 'Fish Tikka' and so was the dinner. I took few servings of 'Kashmiri Dum Aloo' as it was made so perfect. Deserts included Rabri which...

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Helpful?
Thank superbsandeep
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Ravi, Thank you for posting your valuable response on Trip advisor We are delighted to know that you found our food and standard of service exemplary. Thank you for taking out time to share your experience with us & we look forward to having you stay with us soon. Dhananjaai Singh Vice President & General Manager

Reviewed May 8, 2016 via mobile

We stayed there for one night. Somethings really went wrong at the time of check in but somehow Gaurav managed to make up all the things like it should be. Thank you for doing that and making our evening. Service was also good with well spoken staff. Thank you for serving us.

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Helpful?
1Thank Jyotika K
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 

Additional Information about Eros Hotel

Address: American Plaza, New Delhi 110019, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $124 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Intercontinental New Delhi
Hotel Intercontinental
InterContinental Nehru Place
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Nehru Place Intercontinental
Hotel Style:
#26 Spa Hotel in New Delhi
#29 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
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Questions & Answers

Here's what travelers have asked, with answers from Eros Hotel staff and other travelers.
12 questions
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See all questions (12)

Questions? Get answers from Eros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best Services”
 of 5 bubbles , 2 days ago | Read review
“Choose the rooms overlooking the Lotus temple ... beautiful view”
 of 5 bubbles pgg337, 1 week ago | Read review
“Ask for a room with a view of the Lotus Temple.”
 of 5 bubbles Wanderlust777, 3 weeks ago | Read review
“Ask for an upgrade!”
 of 5 bubbles DipakM, 4 weeks ago | Read review
“Some rooms overlook the pool area which could be noisy if a wedding is on”
 of 5 bubbles keithf492, Dec 17, 2016 | Read review
5 of 5
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