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Eros Hotel

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Eros Hotel
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942 Reviews from our TripAdvisor Community

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Showing 880: English reviews
Beirut, Lebanon
Reviewed yesterday NEW

check in was very smooth and Ekta mandal the best staff member she and her colleague Shubham were very helpful the room was good but the taps in the shower were very stiff i will tell my friend about the hotel and recommend it in new Delhi

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Helpful?
Thank abdul razzak M
New Delhi, India
Reviewed 2 days ago NEW

very centrally located hotel. Great service, good prices, fantastic food. I love the place. It has an old world charm to it. Very courteous staff. Great experience staying here. I highly recommend it.

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Helpful?
Thank kiransawhney
Reviewed 4 days ago NEW

The hotel is OK, but expensive for what they offer you are also charged for a bunch of luxury taxes I didn't see at other hotels during my stay in India. The breakfast buffet has many options but is not impressive, I had better food at other places, nothing outstanding. Staff is awful, we asked to be charged to a...

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Helpful?
1Thank Sandree L
Management response:

Dear Guest, Thank you for posting your valuable response on TripAdvisor about Eros Hotel. We are taking your feedback into account and we promise to ensure an improved experience the next time.Your input regarding the service has been shared with the team and we have taken into account in order to provide an improved experience next time. Thank you for...

Reviewed 4 days ago NEWvia mobile

Very nice staff and good food overall! I Can recommend to all those visiting New Delhi! Mostly Indian and Chinese food! Very nice Indian bread! Breakfast is mostly Indian food! Few continental options!

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Helpful?
Thank Daniela G
Management response:

Dear Guest, Thank you for posting your valuable response on Trip advisor about Eros Hotel. We have shared your appreciation with the team and they are delighted to hear the same. We are glad that you did enjoy your stay & were impressed by service standard which made your stay memorable. We look forward to having you with us soon!...

Reviewed 5 days ago NEW

Happy to get services and good comforts and very nice front office staff and check in was very smooth and room was excellent..... Ekta is a good and very helpful good luck to her....keep up the good work..

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Helpful?
1Thank Sunita G
Management response:

Dear Guest, Thank you for reviewing us, giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I'm looking forward to having you again as a guest in our hotel. Warm Regards, Dhananjaai Singh Vice President Operations

New Delhi, India
Reviewed 5 days ago NEW

I stayed twice this month at this property for around 9 days in total and below is my experience. Property: very nice Rooms : good Staff: very good Buffet: Amazing food and hospitality WiFi: Poor Gym: NIce Swimming Pool: Nice Overall a pleasant stay. Staff like Ms. Meera, Ms. Nausheen, Ms Pooja(Guests Services), Mr. Arslan, Mr. Pankaj, Mr. Sachin( F&B...

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Helpful?
Thank 9faisalahmad
Management response:

Dear Guest, Thank you for reviewing us on Tripadvisor. We are glad that you liked our hospitality. It is such compliments, that go a long way to encourage and motivate us to work harder to achieve the highest level of guests satisfaction. Your feedback has been communicated to the team members. Our staff is our strength. It was great to...

New Delhi, India
Reviewed 1 week ago NEW

Buffet at blooms is awesome.Spread is very good from soups to desserts and the food is delicious.Would like to appreciate Mr Santosh at blooms for his services in attending us.He was soft and full of atticates.He made our dinner quite enjoyable.Thanks to him for his services which he rendered to us.

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Helpful?
1Thank ranjanarawal
Management response:

Dear Guest, Thank you for reviewing us on Tripadvisor. We are glad that you liked our hospitality. It is such compliments, that go a long way to encourage and motivate us to work harder to achieve the highest level of guests satisfaction. It was great to have been able to serve you and we hope for the opportunity again soon....

Reviewed 1 week ago via mobile

I had an excellent experience, the staff are supper friendly , hotel is clean , the food is amazing . You can guarantee to get the best service here . I will be staying here each time I visit New Delhi

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Helpful?
1Thank Tony G
Management response:

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you...

Nottingham, United Kingdom
Reviewed 1 week ago

Check in was very slow. Arrived 2pm. Had to wait an hour before room ready. Room was very nice but phone did not work. Informed hotel who said this was a problem all across the hotel and wasn't sorted out over a 2 night stay. Outside Pool looked lovely but not heated and temperature at beginning of February was 19.5...

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Helpful?
Thank arifahsan
Management response:

Dear Guest, Thank you for posting your valuable response on Trip advisor We are pleased to know that the services and facilities offered to you were to your satisfaction. We have noted your concerns and will ensure that we use your feedback to improve upon our standards, we will make sure that the guests are well taken care of. Your...

Plymouth, United Kingdom
Reviewed 1 week ago

Rooms everything worked nicely. Staff are excellent. We stayed twice as part of an Imagine Cruising Tour. Lovely omelets for breakfast cooked outside to your order with a good breakfast selection. The room service food was the highlight of our stay. Wonderfully presented evening light meal with a rose, hot cupboard in the trolley, the food was memorable. Would give...

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Helpful?
Thank Carol P
Management response:

Dear Guest, Thank you for posting your valuable response on Trip advisor about Eros Hotel. We have shared your appreciation with the team and they are delighted to hear the same. We are glad that you did enjoy your stay & were impressed by service standard which made your stay memorable. We look forward to having you with us soon!...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 

Additional Information about Eros Hotel

Address: American Plaza, New Delhi 110019, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $126 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Intercontinental New Delhi
Hotel Intercontinental
InterContinental Nehru Place
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Nehru Place Intercontinental
Hotel Style:
#24 Spa Hotel in New Delhi
#28 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
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Questions & Answers

Here's what travelers have asked, with answers from Eros Hotel staff and other travelers.
13 questions
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See all questions (13)

Questions? Get answers from Eros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors are quieter with better views.”
 of 5 bubbles albatr0ss2, 1 week ago | Read review
“Good accessible easy to find rooms.”
 of 5 bubbles kumar20172017, 1 week ago | Read review
“Go for a room at the 3rd and above floors with pool view”
 of 5 bubbles , 2 weeks ago | Read review
“Excellent service by the staff, great dining options”
 of 5 bubbles sinem46, 2 weeks ago | Read review
“Best view, quality services”
 of 5 bubbles anilkumar2017, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question