Ibis New Delhi Aerocity

Ibis New Delhi Aerocity

Traveler (1281)
Delectable breakfast
Dining (272)
ibis New Delhi Aerocity
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About

4.5
#57 of 1,114 hotels in New Delhi
Location
4.6
Cleanliness
4.1
Service
4.0
Value
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
ibis New Delhi Aerocity hotel is near IGI Airport. The hotel is next to Bharti Reality Worldmark and 5 minutes’ walk to Aerocity Metro Subway Station. New Delhi International Airport Terminal 3 is at 3 Kms (6 minutes) and Delhi Domestic Airport Terminal 1 is at 5 Kms (10 minutes). Airport transfers are available at INR 900/- per way and hotel has meeting spaces up to 100 persons. Reach New Delhi Railway Station in 20 minutes with Airport Express Metro to explore Central Delhi.The hotel offers rooms with extra benefits, free Wi-Fi access, Hub bar and delicious food at Spice It restaurant. Relax at the alfresco dining area with gazebos, order a cheese Pizza from the Live Display Kitchen or shop at nearby DLF Vasant Kunj.New Delhi is well connected by air, road and railways to Agra and Rajasthan for a memorable Golden Triangle tour. Staying at ibis Delhi Airport Hotel means easy access to a dynamic, exciting city that is constantly evolving! The city’s rich heritage, cosmopolitan aura an
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Board games / puzzles
Kids stay free
Children's television networks
Airport transportation
Paid private parking nearby
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun deck
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Housekeeping
Interconnected rooms available
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French, Hindi
Hotel links
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Location

IGI Airport, New Delhi 110037 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Indira Gandhi Intl Airport
Delhi Aerocity
5 minNew Delhi Metro
4.5
4.5 of 5 bubbles4,680 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Ibis New Delhi Aerocity generally receives commendation for its cleanliness and lively atmosphere, with guests frequently mentioning the hotel's well-maintained rooms and tasty buffet options. The staff's attentiveness and professionalism often earn high praise, although there have been instances of slow service. While the hotel's location near the airport is a highlight for many, some guests have concerns about noise disruptions and question the value for money. Mixed reviews are given regarding the room sizes, with some finding the bathrooms small and decor dated.
Location
Convenient
Atmosphere
Welcoming
Rooms
Uncomfortable
Value
Mixed
Cleanliness
Meticulous
Noise level
Noisy
Service
Attentive
Amenities
Satisfactory

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4,680Reviews61Q+A100Room tips
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Detailed Reviews
Snehal wrote a review Aug 2023
3 contributions1 helpful vote
Hotel's Favorite
5.0 of 5 bubbles
The hotel staff is very friendly and the atmosphere is quite hospitable. Whenever i come to Delhi i have always stayed here and never faced any issues. Any concern you bring up is immediately taken care of.. and good food too
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saumitra Chaturvedi, General Manager at Ibis New Delhi Aerocity
Responded Aug 8, 2023
Dear Snehal, We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liz Tully wrote a review Jan 2020
Brisbane, Australia42 contributions16 helpful votes
5.0 of 5 bubbles
My expectations of an Ibis airport hotel were low but this exceeded my expectations. Our rate included two way airport transfers, free Wi-Fi, breakfast and late checkout. The rooms are small but well designed with a fridge, two bottles of water, tea/coffee/kettle and the bathroom has shampoo, conditioner, shower gel, soap, razor and toothbrush. Staff are super friendly and helpful and are used to dealing with flight delays and all the usual travel dramas
The breakfast was probably the most impressive with multiple choices of hot and cold food, western and local dishes all served in a large, bright dining area with loads of helpful staff on hand.
The hotel is a two minute walk from World Mark Shopping Centre with plenty of dining options from fast food to proper restaurants.
We stayed here twice before and after flights back to Australia and would definitely recommend.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibisaerocityGM, General Manager at Ibis New Delhi Aerocity
Responded Jan 9, 2020
Dear tullytours, So amazing we feel to hear from you on TripAdvisor that we have exceeded your expectations. Besides good location, inclusions over accommodation package, adequate room size with well designed fridge, all amenities in place and guest connect we have marked an impression for us on you to return back. Feel welcome to our convenient hospitality. Warm Regards Anant Leekha Deputy General Manager
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Diwakar Bhatt wrote a review Jan 2020
New Delhi, India168 contributions52 helpful votes
4.0 of 5 bubbles
It wasn't our first visit to this property, but having sadly observed the gradual decline in standard, could've well been the last. However to our pleasant surprise, we encountered this time, the old Ibism, a warm welcome & luxury at budget cost.
Well located near New Delhi IG airport, it serves well for transit. Equipped with a gym, pool and all modern facilities, this budget hotel by Accor group is good for long stay too. The cribbing by regular customers has perhaps been taken notice of, by the management and we were happy to be greeted with familiarity and found the room maintenance restored to expected standards with toiletries etc back in place and free flowing drinking water.
They have a large bright restaurant which serves sumptuous breakfast right from wee hours of morning, apart from delicious fare at all hours. During this stay the customer relations of Preeti, April and Sanjay at the restaurant were outstanding among all the young energetic staff.
Try out this youthful feel when next time in Delhi on transit!
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bijoy Sengupta, General Manager at Ibis New Delhi Aerocity
Responded Mar 6, 2020
Dear 212manju, There is so much in your representation for us on TripAdvisor, with gratitude we are aspired to have you choosing us. Always feel welcome to ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager
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Andrew M wrote a review Feb 2020
Salisbury East, South Australia479 contributions121 helpful votes
3.0 of 5 bubbles
Definitely not what I expected or accustomed too with this brand of hotel.
1. Security is good, all luggage scanned on arrival plus body scan.
2. Well light at night, open space in lobby and dining area.
3. Lifts operate on room key, you can only access the lift and floor level by key card.
The breakfast menu is not catered for western tastes but leans more to Indian tastes, eggs served raw, only meat dish was chicken sausage which were cold. Even toast after 3 cycles was not toasted. Lunch I bypassed. Dinner menu is extremely limited with little western tastes. Buffet was $1450 Indian rupee ($30 Aust) per head, way to expensive. One cold stubbie of beer is over $10.00 Aust. The room access key also acts as the lift access key, constantly needed re-booting 2-3 times a day, and still doesn’t work in all lifts. Rooms are small, with two travellers per room there’s no walking space as there is inadequate luggage area. Beds nothing to rave about and pillows sub- standard. Shower and toilet is a pod set up. Over all the hotel is expensive for nothing. Shops in the area have prices way to high and cheaper to buy items back in Australia. Not a happy experience and won’t be back.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibisaerocityGM, General Manager at Ibis New Delhi Aerocity
Responded Feb 12, 2020
Dear Andrew M, With immense gratitude we are thankful to you for choosing us and taking out time to leave a feedback for us on TripAdvisor. We are encouraged with your appreciation for our security and cleanliness. As we carefully note your highlights for our food, we will passionately strive to improve on culinary experience in hotel. Our rooms are as per brand standards of ibis these are similar for all 1200+ hotels worldwide. We relate and empathize with your sentiments of value of money. Ibis hotels are for comfort easy living, our prices are dynamic. Choosing us well in advance is often beneficial on finding a lower rate for us Please consider us back, we assure you comfort easy living experience with us. Warm regards Anant Leekha Deputy General Manager
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Apoorva V wrote a review Feb 2020
2 contributions1 helpful vote
3.0 of 5 bubbles
The booking experience was not so good. We wanted to book the hotel for a day only for a few hours. When we called up the hotel we were assured by reception staff that thought the booking starts at 9 they can accomodate us earlier at 8. However when we reach we are told that we have to wait till 9 for the reservation. When we asked why weren't we informed earlier so that we could have planned and book another hotel, we were told there was some miscommunication amongst the staff. Thereafter we are told to wait for 10 mins and we will be given a room. We then went for breakfast as per the recommendation of the reception staff who assures us that he will get the room booking completed in the meanwhile. They also assure us to keep the luggage at the reception and they would take care of it till the time we have our breakfast.However,when we come back from breakfast we see that the staff who was supposed to book have left for the day and the new staff is not at all aware of the booking. They are not even aware of the luggage kept. By this time it is almost 8.40 and we are still waiting to get a room and had to go ahead with the entire booking again. No action taken against the staff and we are not provided any further explanation. Also it was impossible to belive the the staff who had come for the next shift are not aware of the staff of the previous shift. This was a totally irresponsible attitude. We felt this delay was caused deliberately since we had arrived at 8 itself assuming we will get a room at that time based on assurance of the staff. We were utterly disappointed by this experience. So in case in future anyone plans to book a room here please do so in advance so that you don't have to face the same issue we faced. Especially in case you have come from a long journey and plan to stay here for a few hours before catching the next flight. Did not expect this kind of service from a three star hotel like ibis. Also the cost we paid for the service is not worth it since they do not have a customer centric approach. The reception staff is not trained to receive customers and are very unprofessional. Not what you would expect in a three star hotel. Though the room provided after going through all this was comfortable, but after the initial behaviour of the reception staff, your overall review is negative.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bijoy Sengupta, General Manager at Ibis New Delhi Aerocity
Responded Feb 25, 2020
Dear Avind, Thank you for taking the time to tell us about your experience at the hotel. On the onset please accept our sincere apologies for the inconvenience caused to you during your recent stay at ibis New Delhi Aerocity. We value your feedback we assure you to strive for a superior service experience always. We have carefully noted your feedback and we will revisit along with our team members to ensure that such problems are not faced by our esteemed guests’. It is our hope that you will give us the opportunity to better serve you in the near future. Warm regards Anant Leekha Deputy General Manager
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Aamir251 wrote a review Jul 2020
India35 contributions40 helpful votes
5.0 of 5 bubbles
A group of us were checked into this hotel for a 7 day quarantine stay. I was very pleased in the beginning to find the lobby area was fitted with air purifiers. The staff were very co-operative - catered to every need and always attended to us in a full PPE apparel.
All staff conversed well in English and hindi. I was a bit upset to find that the food menu was fixed and we did not have a choice in what to order. So I called up the reception to find out whether there was a way where we could have a few options at least and to my delight they responded very well. I would like to personally thank Chef Sandeep, Chef Sonaly, Chef Hardeep and chef Ayub as they took my small request very seriously and provided me with ample options.
I'm writing this review 11 days after check out and happy to report that so far, I'm all fit and fine. Thank you Ibis for providing a delighful stay, good quality and quantity food and top class service.
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Date of stay: June 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: Best service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anant Leekha, General Manager at Ibis New Delhi Aerocity
Responded Jul 24, 2020
Dear Aamir, Thank you for sharing such a wonderful review. We are glads to know that you are fine and safe. Our guest safety and security is our prime focus. I am glad that Chef and team looked after you well. They are super delighted to see your review! Looking forward to welcoming you back soon. Warm Regards, Anant Leekha Deputy General Manager
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Christopher G wrote a review Feb 2020
London, United Kingdom54 contributions37 helpful votes
4.0 of 5 bubbles
This is a no frills hotel but gave us what we wanted - somewhere clean close to the airport at a reasonable price.
Our first room had not been cleaned properly, but the front desk staff quickly changed room for us. The rooms are surprisingly quiet so we did not hear any aircraft noise.
We ate in the restaurant where Chef Devender and Shubh looked after us very well, and prepared something off menu to suit our palates.
We would definitely consider again for our next trip.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bijoy Sengupta, General Manager at Ibis New Delhi Aerocity
Responded Mar 6, 2020
Dear Christopher G, The connect that we have established through our swiftness on service recovery and culinary experience, your narration for same on TripAdvisor is an accolade for us. Chef's Devender and Shubh are feeling so encouraged as we have shared your feedback with them. Thank you, always feel welcome at ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager
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Susan wrote a review Feb 2020
Newton, Massachusetts89 contributions67 helpful votes
2.0 of 5 bubbles
This hotel is close to the Delhi airport, which makes it very convenient, but it definitely has the feeling of a budget hotel with minimal money invested in upkeep. For example, the toaster oven stopped working at breakfast, one of the coffee makers wasn't working, the hallway was dirty and cluttered. The room was stripped to the bare minimum (no shampoo/conditioner, large reusable soap). I basically gritted my teeth and said OK, it's just for the night. There are many other hotels in the Delhi Airocity complex - might be worth checking out others.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bijoy Sengupta, General Manager at Ibis New Delhi Aerocity
Responded Mar 6, 2020
Dear Susan K, We are sincerely sorry to note that our hospitality experience lacked forming a good repute for us in you. We value your feedback, we have already started preciously working on your observations for us. Conscious to fact that can’t redo dis satisfaction already caused, however we assure you of observing marked changes in us at any future opportunity that we look forward from you to choose us. Warm regards Anant Leekha Deputy General Manager
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Junior H wrote a review Feb 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
I had a great stay at this property. The hotel staff were excellent and the room was efficient. Great safe location in Delhi and very close to the airports. If you're looking for a quick overnight stay this is your property. The buffet style dinner and breakfast was more than ample, great way to sample Indian food if you're not sure what to choose from. The staff will take you around the different food stations and explain in detail what the selections are. The room was a good size with two of the most comfortable beds I've slept in, in a very long time. The room's windows are completely sound proof, you'd never know this was an airport property, until you see the airline crews walking through the lobby.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bijoy Sengupta, General Manager at Ibis New Delhi Aerocity
Responded Mar 6, 2020
Dear JuniorH150, Your stay at ibis New Delhi Aerocity has embarked a delightful remembrance of you choosing us. The appreciation for our bed comfort that led you sleep like a child is so good, with all other applauds for our services, food, friendliness and product makes us encouraged. We value your feedback for us on TripAdvisor. Always feel welcome at ibis New Delhi Aerocity. Warm regards Anant Leekha Deputy General Manager
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JamesC wrote a review Jan 2020
Toronto, Canada11 contributions3 helpful votes
4.0 of 5 bubbles
Ibis New Delhi Aerocity is a little gem.
I would be able to find a hotel of the same quality near the city centre for anything near the same price.
The hotel is impeccable clean with a modern,bright decor.
The rooms are small but comfortable. I only ate breakfast at the hotels but of the four hotels I stayed in India on this trip the Breakfast buffet was by fare the best with plenty of food options and different items every day.
The Ibis is about a five minuet walk to Aerocity Station so getting to the Airport or central Delhi is easy.
The staff were always friendly and helpful
Keep up the great work
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibisaerocityGM, General Manager at Ibis New Delhi Aerocity
Responded Jan 28, 2020
Dear India2021, The gem for us is your recognition, we value the so good feedback for us on TripAdvisor. With encouragement we wait for you choosing us again. Warm regards, Anant Leekha Deputy General Manager
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Answer from Karthic
Chennai (Madras), India2,097 contributions145 helpful votes
I have not tried it out . please check with the hotel
Answer from Arnab S
Bangalore District, India165 contributions83 helpful votes
Yes, of course. You'll have to go to the outside gate to pick it up though.
Answer from Sofia D
Pune, India1 contribution
Yes, whole day money will be charged.
Manav R wrote a tip Yesterday
2 contributions
5.0 of 5 bubbles
"Their should be some creative n innovative dishes in the card n should be one attender in gym for any assistance if required "
Read full review
Paradise43333124624 wrote a tip Jun 14
1 contribution
5.0 of 5 bubbles
"Wash basin clogged very often. "
Read full review
Flyer50587329423 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Thank you"
Read full review
krishaatourism wrote a tip May 2024
Surat, India2 contributions
2.0 of 5 bubbles
"Not at all recommended.."
Read full review
Mehul M wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Great "
Read full review
Not the right property for you?
There are more places to choose from in the New Delhi area.
PRICE RANGE
$50 - $85 (Based on Average Rates for a Standard Room)
LOCATION
IndiaNational Capital Territory of DelhiNew Delhi
NUMBER OF ROOMS
445
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Ibis New Delhi Aerocity $22 ($̶8̶1̶) - India

Frequently Asked Questions about Ibis New Delhi Aerocity
Which popular attractions are close to Ibis New Delhi Aerocity?
Nearby attractions include GMR Aerocity (0.2 miles), Upstage (0.2 miles), and Water Play Zone (0.2 miles).
What are some of the property amenities at Ibis New Delhi Aerocity?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis New Delhi Aerocity?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Ibis New Delhi Aerocity?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis New Delhi Aerocity?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Ibis New Delhi Aerocity?
Conveniently located restaurants include L'Osteria Bella, Pluck, and K3.
Are there opportunities to exercise at Ibis New Delhi Aerocity?
Yes, guests have access to an outdoor pool during their stay.
Does Ibis New Delhi Aerocity have airport transportation?
Yes, Ibis New Delhi Aerocity offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ibis New Delhi Aerocity?
Yes, dry cleaning and laundry service are offered to guests.
Does Ibis New Delhi Aerocity offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ibis New Delhi Aerocity?
The staff speaks multiple languages, including English, French, and Hindi.
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