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Emarald Hotel

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42 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Norwich, United Kingdom
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is alongside the rail-tracks leading to Delhi station and consequently you are sometimes startled by the loud horn blasts of trains alongside phones ringing frequently in the corridor. The check-in was quick and hassle -free. The room was OK but nothing special. It was reasonably clean. Breakfast did not offer a huge choice of foods and the tablecloths... More 

Helpful?
Thank MPOT
Cape Town, South Africa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was not an hotel that we had originally booked, but part of a group of hotels, and one we were offered for a night when an unforeseen problem with our booking had arisen. Kudos to the hotel staff and management for being able to arrange a room for us at incredibly short notice, as well as for all the... More 

Helpful?
Thank Semfam5

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Mumbai (Bombay), India
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 29, 2016 via mobile

Stayed here during my business trip to Delhi. Centrally located. Close to barakhamba metro station. Rooms are of average size. I faced water problems in my room. They have boiler for hot water and mostly it's not on. So hot water was always a problem for me. Staff is ok. Front desk is horrible. They should take training in hospitality.... More 

Helpful?
Thank look4Sachin
Thomas M, Manager at Emarald Hotel, responded to this review

Dear Sir Thanks for your review and we have improve our service as per your suggestion. More 

Ludhiana, India
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 8, 2016

Location is very nice, center of the city. Room are a lit bit small, but cleaned properly. Food is also good and most of staff members have friendly behavior. Overall nice experience to stay at this hotel.

Helpful?
Thank SwtSanaya
Thomas M, Manager at Emarald Hotel, responded to this review

Thanks for your review and we will be serve you again. More 

Nagpur
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 29, 2016 via mobile

Unfriendly staff, poor toiletries, poor selection & quality of breakfast. Location is good but not worth the tariff charged. Lot of noise from outside of railway. Given a choice avoid staying. Not recommended for business travel.

Helpful?
Thank Vinodkumar T
Thomas M, Manager at Emarald Hotel, responded to this review

Dear Sir Thanks for your reviews and we will be improve our all services. More 

Bangalore
Level Contributor
69 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 12, 2016

Having stayed at Emarald hotel in Kochi, i decided to stay at Emarald in Delhi as my colleagues were staying there. The room had quite a lot of wood work that made it feel a bit dingy. This hotel is also located next to a local train station and the trains were really loud, and I could hear the sound... More 

Helpful?
Thank Gautzhere
Thomas M, Public Relations Manager at Emarald Hotel, responded to this review

Thanks for your feed back, looking forward to serve you again More 

Versailles, France
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed March 10, 2016 via mobile

The only advantage in this hotel is the location nothing else. The check-in process is such once you give ID proof they look at it like one has from another planet. The room No. 205 is pathetic that they open it with master key and when ever you come out of room one has to request to open it again.... More 

Helpful?
1 Thank Sam_Fra_Global
Thomas M, Guest Relations Manager at Emarald Hotel, responded to this review

Hi, Thanks for your review, May be this is to informs that as per the Delhi Police rule we want check clearly ID proofs, because all I D has been checked on Police on every day, if find out any problems we have facing very difficult problems, and the room key has been broken by mistaken in another guest, so... More 

Kochi (Cochin), India
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 26, 2015 via mobile

Not a too luxury hotel but still the room and room service is too good . Bit expensive to stay there. Morning breakfast is not that good. The toilet and room are so hygienic no problem at all they are providing room heater too in winter. Food also bit expensive

Helpful?
Thank Arfas123
Thomas M, Manager at Emarald Hotel, responded to this review

Thanks for your feed back, looking forward to serve you again More 

Asia
Level Contributor
433 reviews
209 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
1 of 5 stars Reviewed December 12, 2015

Mercifully, I was booked to stay one night. The room was dark and I learnt the next morning that to save on aircon, they had opened a window and then pulled the curtain. No wonder I kept hearing road noise. Although I had the executive room furthest from the train station, I could still hear it. I ended up taking... More 

Helpful?
Thank Panguin
Thomas M, Manager at Emarald Hotel, responded to this review

Hi, We are sorry for the inconvenience for you have facing here, may be we have accepted your compliment and we have take all necessary action agonist your review. Once again thanks for your feed back and we hope we can serve you again. More 

New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 25, 2015

I stayed in Emarald ,i feel like home,specially the service was professional,friendly staff and great location. I recommend this hotel for all my Delhi visit. Its walkable to connaught place, both Rajiv chowk and barakhambha road metro staions are walkable distance from Emarald hotel.

Helpful?
2 Thank Harish S
Thomas M, Manager at Emarald Hotel, responded to this review

Thanks for your feed back, looking forward to serve you again More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Emarald Hotel is one of the finest business class hotels in New Delhi. Situated at the heart of New Delhi, Emarald Hotel is located in an extremely accessible commercial spot. New Delhi attracts millions of business travelers every month. Business hotel Emarald is apt for the business travelers.Emarald is one of the finest business class hotels in the Capital city. Situated at the heart of New Delhi, Emarald Hotel is located in an extremely accessible commercial spot. ... more   less 

Additional Information about Emarald Hotel

Address: 112 Babar Road | Connaught Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $62 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emarald Hotel 3.5*
Number of rooms: 25
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