We had ordered the Leela Signature Fresh Mango Cake for my sister’s birthday. The whole process - from placing the order with the F&B Team to the delivery was so personalised and well coordinated. The cake not only looked spectacular but also tasted divine. So light, fresh and delicious. It is definitely one of the best mango cream cakes we’ve ever had. I had also ordered chocolate cupcakes from Leela. My son loved them…perfectly chocolatey and yumm. A BIG Thank you to Chef Rishabh, Chef Upasna, Mr. Loknath, Mr. Deepak and the entire team at The Leela who made our occasion extra special with these sweet treats! - Nidhi Nayer
Our Stay in Leela was really Awesome. Before check-in, mandatory antigen test was required. I had heard about People having bad experience in other hotels where they had to wait for hours before they were given a hotel room. In our case, it was great management by Leela staff .. Hotel Room was lavish with a big bed, a small fridge, a sofa and a work table. Bathroom was also great with all the facilities including a huge bathtub.Staff was really helpful. They accommodated each and every request of ours including Birthday cake arrangements and celebrations. I am very happy and highly recommend Leela Palace for families specially with kids The guys made our stay super comfortable.
Stay in Leela was arranged by Qantas airways for 3 days quarantine before on boarding the flight to Australia. Before check-in, mandatory antigen test was required. I had heard about People having bad experience in other hotels where they had to wait for hours before they were given a hotel room. In our case, it was great management by Leela staff that we didn't feel uncomfortable even for a minute. They arranged refreshments for the people waiting for their test and whole process didn't take more than 30 mins. Hotel Room was lavish with a big bed, a small fridge, a sofa and a work table. Bathroom was also great with all the facilities including a huge bathtub. Food was bit of concern but it is understandable considering it was most probably outsourced as they needed to serve hundreds of people four times a day. Staff was really helpful. They accommodated each and every request of ours including arranging prescribed medicines, providing hot milk for my daughter and delivering couriers to our room. Security incharge Rakesh and all other staff members including Lokesh, Debrathi Paul and Vikram were a great help in making the stay highly comfortable. Thanks to the Leela hotel for awesome hospitality.…
I just wanted to give some feedback in relation to my stay at the Leela palace in New Delhi. As our stay was a part of quarantine you can understand It could have been stressful as it was not a jolly trip. Although we were locked up in our room for 72 hours I should say the hotel was very very comfortable. A very big should out to the staff especially to two gentlemen who constantly helped me Salman and Vikram Singh. They very polite and really wanted to make my stay comfortable kept on Checking on me if I wanted something. They both displayed amazing customer service attitude. Again just wanted to extend my gratitude for all the help. A big thank you Salman and Vikram.
As part of Australian government repatriation program my wife and child has to 3 complete mandatory 3 day pre departure quarantine. My wife was surprised by level of care, service by Leela Palace management and I want to do a special call out for Vikram Singh, Vinay Singh, Salman &Mihir. They provide great customer service and patiently heard all our needs in quarantine environment. Guys are courteous, quick and efficiently provide thier service. I am very happy and highly recommend Leela Palace for families specially with infants and young kids. The guys made our stay super comfortable.