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Hotel Swaran Palace

#176 of 664 Hotels in New Delhi
Certificate of Excellence
15 A/33, W.E.A, Ajmal Khan Road, Karol Bagh | Karol Bagh, New Delhi 110005, India
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1 room 1 adult
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55 Reviews from our TripAdvisor Community

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Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 days ago NEW

If you are looking for a dirty, nightly scary dogs surrounding area, noisy, not sound proof rooms, curved mattress, bad internet connection, hot water not continuously available, worst Indian food restaurant (we tried Dal Makhni (did not taste like it at all), Mutton Biryani (3 meat pieces, of which 2 were pure bones), Raita (mixed with water), Chicken Kabab (was... More 

Helpful?
Thank ToqaHilal
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Dear Friend, Before I would respond to your review, I would like to check all facts from my end. To do so I will need your name and dated of check in to our hotel. Hope you will help me to go down of the problem and find a solution. Thanks & Regards Binod Mahato +91 9718861155 More 

Laramie, Wyoming
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beware - there were bedbugs in Room 207. Female solo and duo travelers, avoid the Paharganj area and avoid this area of Karol Bagh, which is only one step up. There are lots of grimy narrow by-lanes, and you won't prefer to get off the Metro and walk the short walk to your hotel in the evening.

Helpful?
2 Thank USA1212
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Thanks for your review, trusting you we have done spring cleaning of all the rooms. and increased the frequency of pest control. Thanks & Regards Binod Mahato +91 9718861155 More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2015

The ambiance of the renovated rooms are very good.Staff are courteous. Terrace is awesome Restaurant is fully equipped. Quality and quantity of food is very good. Location is very advantageous. However,one line of caution while booking vehicle through the hotel and try avoiding paying the car rent in advance otherwise you may be taken for a ride

Helpful?
Thank Nabendu C
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Thanks for your review and your kind advice for car rental, we have taken a serious note of the same and if any one face any problem, please feel free to contact me. Regards Binod Mahato +91 9718861155 More 

Mangalore, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 26, 2015

I have booked this hotel for a friend of mine based on the reviews. My friend is travelling back from his honeymoon from Manali post 15 hours of travel and would reach Delhi on 7th Dec early morning at around 7am. When i enquired and requested for a early check in and early check out the next day (8th Dec)... More 

Helpful?
Thank Vaibhav_767
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Dear Friend, You best know that what you have written is not true. your friend had a great stay and the couple was given early check in. Anyway friends like you always keep up us in our toes, Will always strive to give the best of services. Thanks & Regards Binod Mahato More 

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Manama, Bahrain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 21, 2015

We stayed here our first night in India and had a pretty good experience, however, when we returned four nights later for two more days, had a worse experience. Our first night we were on the third floor, it was quite and the room was comfortable. The good was good and they have a really nice restraint/bar on the roof.... More 

Helpful?
Thank Jarod B
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Dear Jarod, Thanks for your valued review, the concern that you have shown regarding the ground floor will be taken into serious considration and ensure that further any guest does not have the same problem that you face. Further to the issue of air conditioner, I have checked and found that there is a timer and it was set on... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 21, 2015

Beds were amazing! Modern and complimentary water and coffee which is always good. It is pricey to be honest and if you pay beforehand get a receipt because they may ask again at check out which is fair enough. The bell boys are lovely as always with most hotels in India! We just found the front staff were not always... More 

Helpful?
Thank Charlotte B
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Dear Charlottie, Thnaks for your review, regarding your concern that the front desk executives where not so friendly is a matter of concern and the same have been taken very seriously. As I have mentioned in my other posts that any point of time you are not happy with any thing in the hotel, please call the reception and then... More 

London, United Kingdom
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 13, 2015 via mobile

Decent hotel especially for the area. Service from staff isnt that great and in terms of safety at one instance i walked into my room to find the door open and a member of staff sitting on the chair in my room and watching TV! When he saw me he responded that he just cleaned my room. Hhhmm. The food... More 

Helpful?
2 Thank Tabz M
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Dear Mr. Tabaz, Greetings First I would like to thank you for your review, I have taken a note of the issue you have mentioned. I can assure you, that the same would never happen. your safety is our top concern and we have been reviewing same on daily basis. Thank you for staying with us. Regards Binod Mahato More 

New Delhi
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 3, 2015

A nicely decorated room. Everything is there like a god 4 star hotel. Neat & clean. Staff co-operative. In middle of market area. Bathroom clean. Good is nice. Our breakfast complimentary with good variety.

Helpful?
Thank demcaare
BINODMA, General Manager at Hotel Swaran Palace, responded to this review

Dear Demcaare, Greetings Thanks for your review, we are glad to know that we where able to make your stay comfortable. awaiting to welcome you and your friends again. Thanks & Regards Binod Mahato More 

Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 3, 2015 via mobile

Location is very good for shopping food is also good but the cleaning staff is very bad.i came back shopping with my other half we see the door open the guy laying on the bed watching tv. I was shocked. My other half was scared imagine if she came by her self. Management just apologised that's it not on

Helpful?
1 Thank kyisali
Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2015

Staff couldn't do enough for us. Very helpful. Nothing was too much trouble. Room was very clean and bathroom too. Food was amazing. Room service was great. Food came piping hot. Staff advised of shops, etc to go to, for best deals and where we would get a good bargain.

Helpful?
Thank Geeta D
AMITJHA_GM, General Manager at Hotel Swaran Palace, responded to this review

Dear Guest, i am delighted to learn that you got a chance to experience all the aspects of our Hotel over your stay. it is heartening to hear your kind words and praise for our staff and food at HOTEL SWARAN PALACE. Looking forward to welcome you again in our Hotel Swaran Palace. AMIT JHA (General Manager) More 

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