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Hotel Cosy Palace

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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Mumbai (Bombay), India
Reviewed August 1, 2014

do not clear their policies before hand and do not refund money upon their mistake. the policies arent mentioned at the time of booking and the guest is informed after arrival. refunds are not given for their own mistakes. Poor judgement of genuine guests and judgement based on policies that need a definite review. Own staff says the management does...

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Helpful?
2Thank sodhani_saurabh
mohit2502, Manager at Hotel Cosy Palace, responded to this review

Dear Guest, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. We would certainly like...

New Delhi, India
Reviewed July 12, 2014

This is a hotel I have stayed quite a lot in the last few years very unassuming place with good facilities and good courteous staff the rooms facing the road are better in every sense and have a sense of space larger than the room in actual sense the lobby is small and the food area is in the basement...

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Helpful?
Thank DipankarPatnaik
mohit2502, Public Relations Manager at Hotel Cosy Palace, responded to this review

First of All,A heartfelt thanks to your goodself for appreciating my team and my efforts to make your stay memorable. I hope you give us a chance to serve you again in the near future and we are able to keep up to our standards of service. We would warmly welcome any areas of improvement so that we can rectify...

New Delhi, India
Reviewed July 8, 2014

Let's start with the cons because that's what you need to know first. Cons: 1) Broken refrigerator/minibar. 2) No one obeys 'do not disturb' sign. First time, we were disturbed to collect dishes (really?) and second time to deliver the complimentary water bottle. 3) The staff needs some grooming and training (reflected by 2 above as well). 4) Curtains missing...

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Helpful?
Thank abradabra
mohit2502, Manager at Hotel Cosy Palace, responded to this review

Dear Guest, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. We would certainly like...

Warsaw, Poland
Reviewed July 7, 2014

Clean and spacious rooms, perfect service of hotel staff specially at reception, good location close to Iskon temple, lotus temple and the famous Lajpat Nagar market for shopping. V. good value for money. Recommended!!

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Helpful?
Thank A_Pasrija
mohit2502, Public Relations Manager at Hotel Cosy Palace, responded to this review

First of All,A heartfelt thanks to your goodself for appreciating my team and my efforts to make your stay memorable. I hope you give us a chance to serve you again in the near future and we are able to keep up to our standards of service. We would warmly welcome any areas of improvement so that we can rectify...

Haridwar, India
Reviewed May 31, 2014

The hotel is one amongst used by my organization for arranging accommodation in New Delhi. From outside it looks no palace, a bit cosy, though... may be. The staff is usually courteous and the check - ins / check - outs easy. The location is ok (being near the outer ring road) but unless you have a proper conveyance arrangement...

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Helpful?
Thank Arpit2110
mohit2502, General Manager at Hotel Cosy Palace, responded to this review

Dear Guest, Thank you for choosing Cosy Palace Hotel to serve your goodself. One is pleased to learn that the Food & Beverage and Housekeeping teams with the support of their Managers have done an acceptable job in looking after you during your stay. We are honoured to hear positive feedback about our staff and one hopes that this is...

Kolkata (Calcutta), India
Reviewed April 28, 2014 via mobile

Locate near the famous Lotus temple, this hotel at Lajpat Nagar is a good place to stay for those who would like to make a quick stop over at New Delhi. The rates are reasonable. Rooms are clean and spacious. The hotel is not a big one and more of a B&B type. The complimentary breakfast was ok but more...

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Helpful?
Thank SomG2014
mohit2502, General Manager at Hotel Cosy Palace, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we always try to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip . Regards, GM - UNIT

Mumbai, Maharashtra, India
Reviewed April 23, 2014

I stayed in this hotel last week for 3 days on a leisure Trip with family. Impressed with location food and rooms. Room Service needs an upgrade though- it took 40 mins to get dinner on first day of stay!! Though food quality and taste was worth the waiting. Courteous staff except the doorman who was expecting a tip while...

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Helpful?
Thank Sindbad_Andy
mohit2502, General Manager at Hotel Cosy Palace, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we always try to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip . Regards, GM - UNIT

Mumbai (Bombay), India
Reviewed April 20, 2014

Had come for the first time up north for a company`s training meet and was put up at cosy palace for couple of weeks and to be honest the only good thing abt my journey was cosy palace,i have never seen such an hospitable,courteous,hardworking ,generous and polite staff in my life since i come from the same working background as...

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Helpful?
Thank Henson210
mohit2502, General Manager at Hotel Cosy Palace, responded to this review

Dear Sir, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we always try to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip . Regards, GM - UNIT

Reviewed April 14, 2014

I am a regular here since last one year. The staffs are really polite and helpful, and the decent place to stay. Good value for money in Delhi, you can't ask for more!! It is conveniently located and has most of the facilities available to make your stay comfortable.

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Helpful?
1Thank Jimmy B
mohit2502, Director of Sales at Hotel Cosy Palace, responded to this review

Dear Guest, Thank you for taking the time to post a review. One is pleased to know that one's efforts have been noticed by you during your several visits. Being a small sized hotel, we do get chances to meet and interact with our frequent guests and take care of their requirements that make their stay, from arrival to departure,...

Bengaluru, India
Reviewed April 3, 2014

Stayed in the hotel for 16 days. It isn’t a large or a flashy property but the rooms were clean and decent. The staff was very helpful... especially the GM and shift manager at night. Food was quite nice but little expensive… on an average a meal for one would cost 500+ Taxi was very expensive, 300 was charged for...

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Helpful?
1Thank ManikBhandari
mohit2502, Director of Sales at Hotel Cosy Palace, responded to this review

Thanks Dear Guest! Really appreciate your kind concern for taking out your valuable time and providing us mixed feedback on our hotel... Thank you for your observation as we have consciously focused the Kitchen, Transport and Housekeeping Operations of the hotel centered around the needs of a Business Traveler. Moreover we are in the process of acquiring the gym equipments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We design your trip. ... more   less 

Additional Information about Hotel Cosy Palace

Address: Hotel Cosy Palace B - 11, New Delhi 110065, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $44 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cosy Palace 3*
Number of rooms: 32
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Questions & Answers

Questions? Get answers from Hotel Cosy Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get rooms with window on 2nd, 3rd floor .. you can see Lotus Temple from there”
 of 5 bubbles nomadindelhi, Oct 5, 2015 | Read review
“Good Views, best Rate and good environment of hotel staff”
 of 5 bubbles afzal7862015, May 30, 2015 | Read review
“Rooms facing roads to be avoided for good sleep due to traffic disturbance .”
 of 5 bubbles MohanChandraPargaien, Feb 20, 2015 | Read review
“Ask for a room in the upper floors facing the road. They have a nice balcony there.”
 of 5 bubbles SoloKashmiri, Oct 29, 2014 | Read review
“Choose the rooms near the road the room service is better any day than the restaurant”
  • Bathrooms
  • Rooms
  • Rooms
  • Beds
 of 5 bubbles DipankarPatnaik, Jul 12, 2014 | Read review
5 of 5
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