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Piccadily Hotel New Delhi

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Piccadily Hotel New Delhi
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1,076 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Bengaluru, India
Reviewed November 4, 2015

The erstwhile Hilton was an awesome hotel with excellent service. This Piccadily is a huge let down with sub standard staff. I had to wait for over an hour to just get my luggage after 4 reminders and finally went down to pick it up myself and the bell desk staff were like we have more better things to do...

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Helpful?
Thank Sathishv80
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for your feedback. I am disappointed to know that the services at the hotel were not to your expectations. It is very unfortunate that your stay did not reflect the quality that you expect from us. Your concern regarding the Bell Desk services has been addressed with our team members and we are working towards improving...

New Plymouth, New Zealand
Reviewed November 4, 2015

I'd read the previous reviews on this hotel but on the dates I needed I had no choice. I've waited a few days to see if my memory might fade to a less severe disappointment and it has, but not much. The people there are individually lovely but collectively, this hotel is a disaster. Its like Fawlty Towers only much...

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Helpful?
Thank Flash2004
Reviewed November 2, 2015

Things you really need to know about this hotel: 1) The room was a good size and was clean. Very comfy bed and great shower. 2) Great breakfast buffet and good choice of restaurants in the hotel (three to choose from) 3) All the staff were very friendly and helpful. 4) The hotel is really close to a metro station....

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Helpful?
Thank Andrew G
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you very much for the positive comments about the hotel accommodation facilities and services. It is also heartening to know that you enjoyed the breakfast spread at our 29 our all day dining destination. A special mention about the location of the hotel is highly appreciated. Your concern regarding the wait during check in and your key...

Gurgaon
Reviewed October 31, 2015 via mobile

If u r visiting this hotel just for food n drinks, its not a bad idea. Food, drinks, staff ... everything is nice. But dont even think of staying here. Here's my experience. 1. I saw small insects in the washroom. They got scared as soon as the lights were switched on n disaapeared. 2. No. Of towels in da...

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Helpful?
Thank Rupanjal B
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for your positive feedback on the Food & Beverage service at our hotel. I am concerned and disappointed to note that the accommodation facilities and services at the hotel were not to your expectations. The shortfalls highlighted by you have been noted and my team and I are working towards addressing those gaps. We regret to...

New Delhi, India
Reviewed October 30, 2015

I was there for a business meeting. The Place was quite and everything went off without much of disturbances. Good Ambience overall. Food and Refreshments worth the money. Service was uick. Nice hospitality shown by the Staff . Will definitely be back soon.

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Helpful?
Thank nitin0222
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for your valuable feedback. I am happy to know that you enjoyed the food and the services at our hotel while attending the business meeting and the ambience and the facilities were to your liking. We look forward to welcoming you back on your next visit and assure you of our best services at all times....

Dwarka, India
Reviewed October 29, 2015

I visited this place in Aug with my family for Dinner. This is really an amazing hotel. Staff was so polite, always ready to help. Talking about food, the food was great, it was well cooked . Me and my family enjoyed a lot.

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Helpful?
Thank JyonicaSuri
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for giving us the opportunity to serve you during your visit at Piccadily, New Delhi. I am delighted to know that you enjoyed your meal during your visit. It is also heartening to know that the hospitality extended by the team was to your expectation. We look forward to welcoming you back and assure you of...

New Delhi, India
Reviewed October 22, 2015

Visited this place in september, and must stay, gosh the service has gone down the drain. I was a regular at this place as has to visit gurgaon frequently for my work and i always preferred Picaddily. It was a lovely place with great staff. But now, in september, it took them 90 mins, just to give a room, which...

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Helpful?
Thank Uniquesunny
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for taking the time to review your experience at Piccadily, New Delhi. I am concerned to know that there was a delay in the check-in process and I sincerely regret the discomfort caused due to the delayed service. It is very unfortunate that your stay did not reflect the quality of service that you expect from...

New Delhi, India
Reviewed October 21, 2015

I am a BNI member attending BNI business meetings at Piccadily every wednesday. Initial meetings were served by hotel in a makeshift arrangement in vacant resturants which was misfit for any business meeting with poor lights & no temperature control. It was onky after great efforts the venue for meetings got shifted to meeting room and today being the first...

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Helpful?
Thank rajivgoel2015
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for taking the time to review your experience at Piccadily New Delhi. It is unfortunate that that the arrangements for your meeting were not to your expectations. As you may be aware that the expected minimum guarantee for meeting venues was discussed with you, and due to the fact the numbers were not being met alternate...

Reviewed October 19, 2015 via mobile

The staff is really nice , all the rest is bad, dirty, look old , poor maintenance, a/c not work well , dirty room , dirty hotel , bed location! Maybe 1 star hotel i am very disappointed maybe it was 5 stars when it open years ago , vest renovation is required!!

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Helpful?
Thank Ron S
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for your feedback. I am concerned and disappointed to know that the facilities and services at the hotel were not to your expectations. It is very unfortunate that your stay did not reflect the quality that you expect from us. My team and I are working to address the shortfalls addressed by you. We regret to...

National Capital Territory of Delhi, India
Reviewed October 18, 2015

We had organised a 3-day corporate event at this place for the first time and we are excited to back to the same place for future events as well! The Banquets are well placed in a way that your event becomes private without any trespassing with separate entry/ exit and concierge service. The halls are pillar-less, that makes the place...

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Helpful?
1Thank Akizel
Ashish H, General Manager at Piccadily Hotel New Delhi, responded to this review

Dear Guest, Thank you for your feedback. I am happy to know that you enjoyed your corporate event at Piccadily, New Delhi. Our 14,600 square feet pillar less banquet venues are ideal for large meetings as well as social gatherings, with a dedicated events team to tailor make the arrangements to each individual requirement. We look forward to welcoming you...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Piccadily Hotel New Delhi

Address: Janakpuri District Centre Complex, New Delhi 110058, India (Formerly Hilton New Delhi Janakpuri)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range: $68 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Piccadily Hotel New Delhi 5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Hilton New Delhi Janakpuri Hotel New Delhi
Hotel Style:
#61 Spa Hotel in New Delhi
#72 Luxury Hotel in New Delhi
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Questions & Answers

Here's what travelers have asked, with answers from Piccadily Hotel New Delhi staff and other travelers.
10 questions
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Reading, United Kingdom
over a year ago
8 months ago

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Questions? Get answers from Piccadily Hotel New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pool facing room”
 of 5 bubbles suneetkamra, 1 week ago | Read review
“rooms on the rear side are quiter”
 of 5 bubbles Bhatia_Aarti, 2 weeks ago | Read review
“Opt for fourth floor odd number rooms facing pool”
 of 5 bubbles BIRENDRA_13, 2 weeks ago | Read review
“Take a trip in the Metro ...even if means adventure.”
 of 5 bubbles eaglenjss, 3 weeks ago | Read review
“It was used to be a good hotel but now it is not a good place to stay.”
 of 5 bubbles sandyF906, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question