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Optimum Star Plaza

Hotel website
5158, Main Bazar, New Delhi 110055, India
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1 room 1 adult
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Optimum Star Plaza
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36 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I will first start out by saying that the first few nights we stayed here were pleasant. The room was clean, hot water worked and everything was acceptable. On one of the nights we left to stay at a friends house but didnt check out so we had a room to go straight back to the next day. So we... More 

Helpful?
Thank Aimee B
Kabul
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I've been to Delhi five times. This is the worst hotel experience I've had anywhere. They messed up our booking, lied to us and overcharged us on taxi. We booked two rooms for two nights a week ahead of time. When we arrived, they told us we couldn't stay there because they had one room but the other "had electricity... More 

Helpful?
Thank Ahmad S

Travelers are raving about these New Delhi hotels

Treviso, Italy
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place is located close to a metro station, Pahar Ganj is not a clean area of Delhi but i felt safe anyway, not very far from CP. Rooms are spacious and quite clean. Good room service and wifi. There was a big misunderstanding with reservation, I had all written confirmations but I needed to waste some time to get... More 

Helpful?
Thank francyvian
United States
1 review
4 of 5 stars Reviewed 3 weeks ago

way better than expected! As designed, this place is an ideal location both for business travellers and city explorers and also as a perfect overnight for travelers in the region as it is very conveniently located to all the important places and good transport options. Rooms are affordable, clean and good spaced.

Helpful?
Thank Joshua J
United States
1 review
4 of 5 stars Reviewed December 31, 2015

I had stayed at the hotel during my visit to the city in December and we had booked it because it was the best we could get within the budget we were aiming for and placed centrally. The reviews were a mix of both positive and negative, so we were actually taking a chance on the place when we had... More 

Helpful?
Thank Heidi L
United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 27, 2015

This was my first experience with a budget hotel in India and I think I could say that it did set a good example as I got everything that I had expected. Good clean rooms and easy going and English speaking staff, Great accessibility to all the must visits in the city. So in all these regards It turned out... More 

Helpful?
2 Thank Violet E
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed December 26, 2015

Stayed for 4 nights in December 2015. Looked like a very clean hotel from pics online. Room I was assigned was filthy (floor hadn't been cleaned properly, water leaking on the floor in the bathroom, cockroach crawling on the towels). Requested another room which they eventually gave me. Not much better in the new room, except no cockroaches. Every aspect... More 

Helpful?
1 Thank 5577149
Praveen G, Guest Relations Manager at Optimum Star Plaza, responded to this review

Dear Guest, Thank you for sharing your invaluable feedback on this esteemed forum. We are sorry, on the given day we did not perform to our usual high standards of house keeping. We shall look into and take corrective measures. We glad to hear that you liked the location of hotel and hi-speed wi-fi internet . The travel agent did... More 

Spain
1 review
4 of 5 stars Reviewed December 25, 2015

The price is definitely advantageous as it is well worth for the location, service and for those who are travelling on a constricted budget. For me the stay was a quick one as I had wanted a place to spend the day before I travelled further to Agra and Delhi was a quick stopover and I definitely did not had... More 

Helpful?
Thank Alexis L
United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 21, 2015

The experience I had while staying in the hotel was really good. I was really impressed by the service and the hospitality of the place. The staff member had helped us right from the check in with the luggage shift to getting us accustomed with the location. The rooms are of average size yet are good enough to stack the... More 

Helpful?
Thank Theodore G
Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 21, 2015

The hotel is right in the center of the city making it very convenient to travel around. The transport access is really strong from the place. In features of the hotel, I guess the travel desk was really helpful as they had given us some amazing travel tips. Rooms are pretty reasonable, comfortable and convenient. Services are effective and praise... More 

Helpful?
1 Thank Madeline G
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