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The Lalu Sun Moon Lake

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358 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Taipei, Taiwan
Reviewed 2 weeks ago via mobile

Stayed 1 night with family on a Friday. Arrived mid afternoon. As we pulled in, we were promptly greeted by the bell desk. Check-in was smooth. We took a short break at the lounge area next to the lobby. The view of the Sun Moon lake was excellent. Upon being seated, we were given warm towels, nuts and plum tea....

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Thank Plus2kids
London
Reviewed 3 weeks ago

The Lalu is a beautifully situated hotel by the lake, with a pool below. The rooms are large but the bathroom is divided into 3 parts with sliding partitions so there is not much privacy for anyone. This was unsatisfactory. It was difficult to locate the light switches which were hidden low down on the side of the furniture. The...

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Thank oddwomanout
Singapore, Singapore
Reviewed 3 weeks ago via mobile

Perfect for couples. Beautifully designed hotel with spectacular lake views. Building starting to show its age but it doesn't take away from the experience. Great Chinese food and well executed cocktails at the lobby bar at relatively reasonable prices. Definitely recommended for couples.

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Thank honurozer
Hong Kong, China
Reviewed 4 weeks ago

You should spend a relaxing time and stay in the hotel for the whole day. All suites are facing the lake and I would suggest you just order the room service and have your dinner at the balcony. The room is a bit worn out guess is lacking of maintenance but is still is and comfortable. It’s also good to...

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Thank MokeyMokey
Baltimore, MD
Reviewed October 17, 2016 via mobile

A very nice hotel on a magnificent small lake in the mountains. Only stayed one night but could have enjoyed a week. Annoyed that the sauna etc cost extra for a luxury hotel so far removed . Breakfast was beautiful and reasonable , good attention to detail. Walking paths good, gym was mediocre. ( I pay attention to straps on...

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Thank stubonedoc
TheLaluOfficial, 經理 at The Lalu Sun Moon Lake, responded to this review

Dear stubonedoc Thank you for your fabulous review! We are delighted to know that you are satisfied with our location, breakfast, infinity pool and the service. We are truly sorry that the extra fee for Sauna troubled you. The sauna was only available for the guest who reserved SPA treatment; However, we changed our policy to meet the requirement of...

Reviewed October 8, 2016 via mobile

The Lalu Sun Moon Lake is a hotel full of history and is located on Sun Moon Lake's Lalu Peninsula. This place used to be a headquarter for the Japanese Generals; once Taiwan declared independency, Chiang Kai Shek made this his travel accommodation. Take a high speed rail for about an hour from Taipei Train Station to Taichung Train Station....

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Thank winifredd2016
TheLaluOfficial, 經理 at The Lalu Sun Moon Lake, responded to this review

Dear winifredd2016 Thank you for your lovely review! We are flattered to know that you had such a great time with us. It is also nice to hear that you are satisfied with the history of The Lalu, which has been adopted by Kerry Hill as one of the elements of the architecture. We are proud to be on your...

Fort Lee, New Jersey, United States
Reviewed September 19, 2016

My sister and I stayed here for one night and we fell in love with it the moment we stepped in. The staff is courteous, friendly and professional. They smile and say hi whenever they pass by. There was never a bad experience or we found anything lacking in service during our stay. We booked a room with the lake...

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Thank Yen H
Management response:

Dear Yen H: Thank you for your lovely comment! We are thrilled to know that our service, cuisine, SPA and the lake view suite were marvelous for you! Also, it's such a pleasure to learn that you and your sister love our infinity pool. Your recognition means a lot to us, we will definitely share your compliment with our team...

Reviewed September 7, 2016 via mobile

A hotel with simple yet elegant design. Although a bit dated. The is a flight of steps leading to the lakeside footpath, which is very convenient for guests. The service is excellent. Food is great. The infinity pool is beautiful.

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Thank Eric H
Management response:

Dear Eric H: Thank you for leaving us a fantastic review and sharing your Lalu experience with us! We are thrilled to know that you enjoyed your stay here and felt comfortable with our service and design. Your compliments will be shared with our team and keep us motivated. We sincerely look forward to having you back in the near...

Sydney
Reviewed August 23, 2016

In my book, Sun Moon Lake is one of the most beautiful places in the world. THe Lalu is THE hotel to stay there. The hotel is well designed with every room looking into Sun Moon Lake. The rooms are enormous, decorated in South Asian style with lots of wood. Although it is slightly dated and without the latest technology,...

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Thank Kimcheemiso
Management response:

Dear Kimcheemiso: Thank you for leaving us an uplifting review! We are flattered to have your high recognition in so many aspects, especially our mouth-watering delicacies and tranquil library. Besides, we are truly sorry that our house keeping did not meet your expectation, we have provided your feedback to the related department to ensure that the room quality will be...

Reviewed July 25, 2016 via mobile

It's one of the best hotels around the Sun Moon Lake. Great service, good food, nice view to the lake. Super friendly hotel staff, absolutely gorgeous. They have a nice outdoor swimming pool. Good place to stay.

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Thank Andrew S
Management response:

Dear Andrew S, thank you for giving us an uplifting review! We are thrilled to know that our service and exclusive view of Sun Moon Lake impressed you. Indeed, we are proud of our well-trained staffs taking good care of all our guests. Your recognition has been shared with our them, and this is definitely the best motivation for us!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Location: Taiwan > Nantou
Price Range: $443 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#3 Luxury Hotel in Nantou
#3 Spa Hotel in Nantou
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Questions & Answers

Here's what travelers have asked, with answers from The Lalu Sun Moon Lake staff and other travelers.
2 questions
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Questions? Get answers from The Lalu Sun Moon Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor lake view suites”
  • Private pier in the hotel
  • View from the room
  • Lakside suite
  • Private pier during day time
 of 5 bubbles MokeyMokey, 4 weeks ago | Read review
“A lake view room is a must.”
 of 5 bubbles 230yenh, Sep 19, 2016 | Read review
“Don't forget your mosquito repellent.”
 of 5 bubbles Kimcheemiso, Aug 23, 2016 | Read review
“I would splurge a little and get junior suite instead of the entry level room, you would appreciate the extra room.”
 of 5 bubbles NickyM536, Jul 23, 2016 | Read review
“first floor rooms has private yards and easy access to the pool. View not as nice, get blocked by trees in the yard.”
 of 5 bubbles L7779CYlisak, May 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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