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The Lalu Sun Moon Lake

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The Lalu Sun Moon Lake
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336 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Fort Lee, New Jersey, United States
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I stayed here for one night and we fell in love with it the moment we stepped in. The staff is courteous, friendly and professional. They smile and say hi whenever they pass by. There was never a bad experience or we found anything lacking in service during our stay. We booked a room with the lake... More 

Helpful?
Thank Yen H
Management response:

Dear Yen H: Thank you for your lovely comment! We are thrilled to know that our service, cuisine, SPA and the lake view suite were marvelous for you! Also, it's such a pleasure to learn that you and your sister love our infinity pool. Your recognition means a lot to us, we will definitely share your compliment with our team... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A hotel with simple yet elegant design. Although a bit dated. The is a flight of steps leading to the lakeside footpath, which is very convenient for guests. The service is excellent. Food is great. The infinity pool is beautiful.

Helpful?
Thank Eric H
Management response:

Dear Eric H: Thank you for leaving us a fantastic review and sharing your Lalu experience with us! We are thrilled to know that you enjoyed your stay here and felt comfortable with our service and design. Your compliments will be shared with our team and keep us motivated. We sincerely look forward to having you back in the near... More 

Sydney
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 23, 2016

In my book, Sun Moon Lake is one of the most beautiful places in the world. THe Lalu is THE hotel to stay there. The hotel is well designed with every room looking into Sun Moon Lake. The rooms are enormous, decorated in South Asian style with lots of wood. Although it is slightly dated and without the latest technology,... More 

Helpful?
Thank Kimcheemiso
Management response:

Dear Kimcheemiso: Thank you for leaving us an uplifting review! We are flattered to have your high recognition in so many aspects, especially our mouth-watering delicacies and tranquil library. Besides, we are truly sorry that our house keeping did not meet your expectation, we have provided your feedback to the related department to ensure that the room quality will be... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

It's one of the best hotels around the Sun Moon Lake. Great service, good food, nice view to the lake. Super friendly hotel staff, absolutely gorgeous. They have a nice outdoor swimming pool. Good place to stay.

Helpful?
Thank Andrew S
Management response:

Dear Andrew S, thank you for giving us an uplifting review! We are thrilled to know that our service and exclusive view of Sun Moon Lake impressed you. Indeed, we are proud of our well-trained staffs taking good care of all our guests. Your recognition has been shared with our them, and this is definitely the best motivation for us!... More 

Sydney, Australia
Level Contributor
46 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 23, 2016

Not known to a lot of people but Lalu is one of my favorite hidden treasures. There are lots of hotels in sun moon lake but this is by far the most tranquil and luxurious. It is surrounded by lake and mountains with an amazing pool. It's a bit of a treat as we came here for my father's 70th... More 

Helpful?
Thank Nicky C
Management response:

Dear Nicky C: Thank you for giving us this fantastic review! We are flattered that you would like to take your time sharing so many details with us! It is awesome to know that you enjoyed your stay here and indeed, we are proud that we provide such a special hotel experience, from mouth-watering cuisine to SPA getaway, making our... More 

Bengaluru (Bangalore), India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 20, 2016

If there be bliss on earth - it is this it is this! It takes some effort getting to Lalu. But once you are here- it is a slice of paradise. I was attending a wedding and felt bad that I couldnt spend time in my room! The all rich wooden texture with a fireplace, a large balcony overlooking the... More 

Helpful?
Thank Aditi J
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Aditi J: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Level Contributor
2 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

An amazing hotel, superb service, fantastic view, great food! Worth every penny! Been there few times, every time is a new great experience. Highly recommend to every one. True gem in Taiwanese highland

Helpful?
Thank Antonio J
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Antonio J: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 26, 2016

The Lalu is a top class establishment and certainly should be a place you visit once in your life. It is the perfect place if you are in Taiwan to escape the city and spend some time in a peaceful sanctuary where you can just enjoy nature and rest your body. Each room is quite large, one side is the... More 

Helpful?
Thank drdaz888
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear drdaz888: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Hong Kong, China
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 21, 2016

Hotel located right in front of Sun Moon Lake. My room has a large balcony to enjoy the breathtaking lake view. Room is spacious with a real fire place. Package includes dinner and breakfast which are good. Japanese diner during weekend too. A very beautiful hotel. However, there are many stairs in the hotel and not all with elevators. Very... More 

Helpful?
Thank catchau
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Catchau: Thank you very much for choosing The Lalu to enjoy your holidays.. In your comments, you specifically point out that some areas are unable to access directly by elevator; in this case, we are very happy to provide an alternative route and escort guests to the place they desired. In addition, sound proofing will be our priority in... More 

Singapore
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

A Gem in Sun Moon Lake. A picture is worth a thousand words. The room is big and clean, the view is fantastic, the service is excellent and the food is tasty. Lalu hotel is situated at the best location of Sun Moon Lake. Despite being fully booked during our stay, this hotel is exceptionally quiet and exclusive. Of course,... More 

Helpful?
Thank TLL15
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear TLL15: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Location: Taiwan > Nantou
Price Range: $442 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#2 Luxury Hotel in Nantou
#2 Spa Hotel in Nantou
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