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Lealea Garden Hotels-Sun Moon Lake

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#7 of 120 Hotels in Nantou
Certificate of Excellence
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101 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 days; there was a heavy rain when we checked in, before arrival, we made several calls to reserve one parking lot- unfortunately, seems these calls didn't mean anything cause the staff asked us to park 'wherever you want' outside the street. The equipment and scenic view inside the room was amazing; laying on the bed,... More 

Helpful?
Thank Esther C
CINDYWU104, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Dear customer At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Upon your arrival, our agent failed to help you park the car. We sincerely apology for our staff's attitude for helping you. Your suggestion is our motivation... More 

Stockach, Germany
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After I saw the hotel the first time from outside I was really impressed. The complete wooden structure of this hotel directly at the Sun Moon Lake looks like you are somewhere in the forrests of Canada. The lobby is open til nder the roof and the view over the lake is really beautiful. The rooms are big and the... More 

Helpful?
Thank Martin_vom_See
CINDYWU104, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

First of all we have to thank you for your recognition and support to RICHFOREST HOTEL. The any suggestion from our customer is our motivation of improvement. We value your suggestions. At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for... More 

Taipei, Taiwan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2016 via mobile

-General: When you step in the hotel, you will firstly be fascinated by the gentle smell of Taiwan cypress and the stairs in the lobby. -Room: fully decorated with Taiwan cypress and designed classically, yet the restroom is in a modern style, dry and neat. -To note: Counter service isn't fluent in English though, they have decent attitude. if you're... More 

Helpful?
1 Thank Jean L
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thank you for your feedback. we will strive to do better, and hope every guest have more comfortable stay, looking forward to seeing you again. More 

Hong Kong
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

Hotel gives a v leisure n comfortable feel to the customers. Fantastic lake view in the hotel including cafe and common launge. The room are excellent. I have booked a family room with lake view +balcony which u can oversee a superb lake view. The toilet is luxury. The room is big and holiday-feel. The variety of food for breakfast... More 

Helpful?
1 Thank Memoryskh
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thank you for your s feedback. we will strive to do better, and hope every guest have more comfortable stay. Lealea hotel have great location, you can enjoy wonderful scenery of sun moon lake. Thank you for choosing lealea hotel, looking forward to seeing you again. More 

Perth, Australia
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

We took a 55mins high speed train (A$25)from Taipei to Taichung THSR station, then 5 mins walk to Nantou bus station , 1.5 hr bus (A$6) right to Sun moon lake. This hotel is on the other side of the lake. The easy n cheaper way to get to the hotel by sight seeing boat( taxi one wayT$600), 10mins walk... More 

Helpful?
Thank Lisa6647
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Metro Manila
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

Great and efficient service by the front desk personnel! I got a nice big room overlooking the lake. I just felt the room window was quite small and obstructed the view. There was another queen sized bed on an attic like portion of the room which suggests that i was given a family room. Breakfast was acceptable. The indoor swimming... More 

Helpful?
Thank Vince-Vero
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 5, 2016 via mobile

The room we stayed at the hotel with balcony and great lake view. The hotel building was made in woods,therefore the soundproof is not so good. But the woods smells good when you walk into the room. They provide free parking lots. When we arrived there and realized that parking lot was not available; they helped us to find the... More 

Helpful?
Thank Maggie W
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thank you for your feedback. we will strive to do better, and hope every guest have more comfortable stay. Lealea hotel have great location, you can enjoy wonderful scenery of sun moon lake. Thank you for choosing lealea hotel, looking forward to seeing you again. More 

Hong Kong
Level Contributor
340 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
5 of 5 stars Reviewed March 25, 2016 via mobile

Conveniently located within walking distance to Ithao Pier and the amusement park (500m), this hotel also has ultra comfortable and spacious carpeted rooms with fantastic views of SML! Plenty of covered parking at their sister hotel next door, and they have their own open air parking lot! The indoor pool was really cold, but they have a sauna and jacuzzi,... More 

Helpful?
Thank jrocker7
力麗哲園日月潭館, allen at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thank you,Welcome back,We will provide better service for you RICHFOREST More 

Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 16, 2016 via mobile

The staff are super friendly. I love our room. The view of the lake is amazing. I feel like I'm in a Swiss chalet. Everything is clean and very well maintained. It feels new. There's hardly a western menu for the breakfast buffet, but other than that, this is a very good hotel. Free wifi everywhere. There's a playroom, and... More 

Helpful?
Thank ilovetostaycation
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thank your to advise, the hotel will continue again hard and hope to see you soon. Have a nice day:) More 

Taipei, Taipei, Taiwan
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 13, 2016

this hotel is near by the lake. But the window in the lake view room is too small, especially the room at the highest level. And the framework of the window is too wide that makes the view even more small. the advantage of the room is the bathroom is pretty clean and comfortable. The restaurant is just near by... More 

Helpful?
Thank 旅行網站
彩甄 袁, 經理 at Lealea Garden Hotels-Sun Moon Lake, responded to this review

Thank your to advise, the hotels all have already promoted sales a price activity currently at Bookoing.com,Agoda,Expedia,Hotelbeds..., the part of breakfast is also what we always in effort and improve, hope that the next time can have the honor to serve you again. Have a good day:) More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Lea Lea Hotels-SUN MOON LAKE is fine style and built by the cypress and owned the fame as "the first and big wooden house in Asia ". The unique location can let you enjoy the fun to angle for fish in balcony of the room. It is the special hotel near the sun moon lake which provides you a unique living experience.There are indoor swimming pool, sauna, Chinese chess room, business center, and there also are functional meeting room, a business center, gym. We provide the perfect service. A 180-degree spacious and bright round French window catches the scenes of Sun Moon Lake for you, the zero- distance lake moves the all kind of styles in four seasons. ... more   less 

Additional Information about Lealea Garden Hotels-Sun Moon Lake

Address: No.31 Xiushui Street, Sun-moon Lake, Yuchi Town, Nantou 555, Taiwan (Formerly The Richforest)
Location: Taiwan > Nantou
Price Range: $141 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lealea Garden Hotels-Sun Moon Lake 3.5*
Number of rooms: 45
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Also Known As:
The Richforest Hotel Nantou
Richforest Hotel Nantou
Lealea Garden Hotels-Sun Moon Lake Taiwan/Nantou
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