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Fleur de Chine Hotel Sun Moon Lake

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571 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Geneva, Switzerland
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here as a family of 4. The hotel is great for kids. It has a playground area that is great for babies and children up to 7 (climbing, balls of colors, small slide). It is very luminous with nice views, so parents can enjoy it too. The pools were the greatest aspects of our stays. The hotel boasts... More 

Helpful?
Thank Val J
Taiwan
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel located beside the lake. We drive there. The view is magnificent. The birds fly before you in the evening and morning from mountain to the lake and from lake to the mountain. I feel relax. There is 'hot spring'. But I feels not like. However, you can see the view from your bathtub. That's a great joy. There... More 

Helpful?
Thank Frank L
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Frank L, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with... More 

hong kong
Level Contributor
58 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago

Sun Moon Lake is a half natural half man made lake one hour from Taichung. Check in was smooth even though throngs of people are coming in thru the doors. However, we were asked what seatings (there are 2) and what sort of cuisine we would like to have for dinner and that gave us the first warning sign. As... More 

Helpful?
Thank travelbug852
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your review and please accept our sincerely apologize for any inconveniences caused during your stay. Regarding the situation you point out about too many guests , please do accept our apologize for inconveniences caused. We immediately convey to the relevant departments to discuss and solve the crowded... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

You will definitely have an amazing experience with beautiful view scenery. I will be back here again with my lovely family. The hotel have comfortable room, relaxing environment and delicious foods. Furthermore, there is the best important thing that you will feel at home.

Helpful?
Thank Phenix K
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Phenix K, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with... More 

Sydney, Australia
Level Contributor
163 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Only one night. Just not enough time. Comfort and luxury go hand in hand here. The hotel is away from town and about a 15 minute drive, but only a short distance from the ferry stop. The drive takes you past a stunning temple and on to the fabulous hotel. I arrived at night and didn't see the view till... More 

Helpful?
Thank MyKitchenStories
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear MyKitchenStories, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our... More 

Los Angeles, California
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Truly luxurious hotel with amazing view, if you are facing the lake. The room are spacious and comfortable, they have wood floors and modern and warm feel to them. A bath tub that easily fits two people to enjoy the hot spring water from the privacy of your room, you also can enjoy the stunning view of the mountains and... More 

Helpful?
1 Thank PharoMarc
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear PharoMarc, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. And, we do apologize any inconveniences that cause you. With your experience, staffs of Fleur de Chine hotel are going to continuously training to provide... More 

Taipei, Taiwan
Level Contributor
287 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The hotel overlooks wonderful and scenic views from every corner. On the back side, it is the Sun Moon Lake, while on the other, the Central Mountains. However, the location is a bit far from the Shuishe downtown. Having said that, I really appreciate that the hotel put a few canned drinks in the in-room minibar, since the downtown is... More 

Helpful?
Thank Bestlambert
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Bestlambert, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 11, 2016

The hotel was very nice and modern, beautifully decorated, and great views from the rooms. The hotel's attention to detail was remarkable, providing all the little things that make a stay that much better. The staff was absolutely fantastic. They were solicitous and helpful, and were very obviously well-trained. The included breakfast and dinner buffets were good as well. I... More 

Helpful?
1 Thank S1331IImm
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Guest Thank you for sharing your valuable comment of Fleur de Chine Hotel! We are very happy to hear that you enjoyed our rooms, services, food. Your feedback is critical in helping us provide an outstanding experience as our every guests. And, please accept our sincerely apologize for any inconveniences caused during your stay. Regarding the situation you point... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 6, 2016

The super friendly and helpful staff is doing this hotel to a very good one for visual impaired traveler. There is also almost no un-necessary steps in the hotel building. And the japanese bath was wunderful.

Helpful?
Thank Caisa R
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Caisa R Thank you so much for your kind review! We are very happy to hear that you enjoyed your time with us. Your feedback is critical in helping us provide an outstanding experience as our every guests. Thanks again and welcome you back!! Kind regards, Winifred General Manager of Fleur de Chine Hotel More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

It's my first time visit Fleur de Chine Hotel. Booked a lake view room for two nights from official website and stay in Room 814. Check in was smooth and polite, they even provide snacks and face towel for refreshment, very sweet. The concierge led us to our room and made a brief introduce of the hotel and activities. The... More 

Helpful?
1 Thank James L
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear James L, Thank you for sharing your review and we are glad you like our room and service. Please accept our apologies for any inconveniences you mentions. We immediately convey to the relevant departments to discuss and solve the flies issues, the door of the closet in the room and work for better service. Continuously training all staffs of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fleur de Chine Hotel Sun Moon Lake

Address: No.23 Zhong Zheng Road, Sun Moon Lake, Nantou, Taiwan
Location: Taiwan > Nantou
Price Range: $297 - $3,158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleur de Chine Hotel Sun Moon Lake 5*
Number of rooms: 211
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Also Known As:
Fenisia Hotel Nantou
Fleur De Chine Hotel Sun Moon Lake Taiwan/Nantou
Hotel Style:
#1 Spa Hotel in Nantou
#1 Family Hotel in Nantou
#1 Luxury Hotel in Nantou
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