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The Lake Hotel

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The Lake Hotel
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345 Reviews from our TripAdvisor Community

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Showing 240: English reviews
New York City, New York
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Both the Lake Hotel and the Lakehouse Hotel are managed by the same group. The Lakehouse Hotel has better views of the ancient reservoir and is more luxurious. The staff at the Lake Hotel is fairly helpful but the understaffing means the requests for in-room dining take a long time. Perhaps due to understaffing, the waiters will not make you... More 

Helpful?
Thank Monica88_10
Sri Lanka
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Avani bentota welfair trip visited to the lake hotel polonnaruwa.it was fantastic occation all of our avani group.we enjoied lot.their restaurant service and room service excerlant,mr.udesh who is working restaurant supervicer was a great and very helpful, chearfull as wel.overall service is very good. anyway we had good experience together, thanks for all.

Helpful?
Thank anojbandara
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Many thanks for being part of the Lake Family and we realy appreciate your view point regarding the stay at our Hotel.We are indeed glad that the stay was so memorable.Looking forward to see you ,When you do decide to come next. Good Luck More 

Port Perry, Canada
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel Is situated on the edge of a lake. It is very dean and good value for money. It is rated as a 4 star and I would definitely agree with the rating. When you check in ask for a lake view room. They are the same price. If you don t you will get an inside room, which... More 

Helpful?
Thank JonathanvanBilsen01
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest,It is indeed pleasure to receive a good review on our property.Thank your very much for your valued feed back regarding our Hospitality.Looking forward to see you on your next visit to Sri Lanka. Good Luck More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at the hotel. It was not a good experience. The pictures are old and the hotel is worn out, not taken care of. We stayed in a 'Deluxe room', which was a smelly dirty shoebox. The staff have no idea what they are doing. The wifi is NOT working even in the lobby. Location is overrated.... More 

Helpful?
Thank MagdaKus
Southampton, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We were looking to stop and have a drink ahead of exploring the ruins at what looked like a lovely place, however, the service was terrible. They told us the place was full even though we could clearly see tables outside. As we were very thirsty, they gave us a spot in their reception area. None of the drinks on... More 

Helpful?
Thank Brodders91
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Thank you very much for visiting us.We apologies for the issue you faced dirung your visit. Hope you would give us another opportunity to serve you with our facilities when you do decide to come next. Management More 

Negombo, Sri Lanka
Level Contributor
1 review
2 of 5 stars Reviewed 3 weeks ago

We went with some Guests but the moment we entered to the Hotel there Service is bad (attitude) ,and staff do not understand any thing even requested by English, i hope they do not care . Its a beautiful place but they do not make use of it ?

Helpful?
Thank tourdriver s
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback about our Hospitality.We always accept contructive criticisms to inprove the standards.Please accept our apologies for the inconvenience coused. Management More 

Granada, Spain
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This review, should be read in conjunction with my review of the Lake House. Where we we ended up staying after booking the Lake Hotel. So, my wife, our two children and I, together with another family from the UK, the Clarkes, booked three rooms in this hotel for one night. The booking were made in April on booking.com. I... More 

Helpful?
Thank Godreamanboy
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Please accept our sincere apologies for the inconvenience coused and we always trying to offer better service to our valued guest.In your issue we do not have family rooms at Lake Hotel.That was the main reason that our reception staff had upgraded your booking to The Lake House Hotel with Free Dinner.We as a team apologies once... More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have rated this 5 due its phenomenal setting right on the lake. It is utterly peaceful with tons birds and other wildlife. The rooms are decent, clean and comfortable. The staff are friendly. They do very good buffets in the evenings with a mix of western and Sri Lankan food so there was something for everyone. The hotel also... More 

Helpful?
Thank Rikke G
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest,Meny thanks for visiting The Lake Hotel and placing your very descriptive feedback on the stay as well.We are indeed inspired to see that you loved the architechture ,Nature and view around.We looking forward to see you next visit to Polonnaruwa. Good Luck More 

glasgow
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

A lovely hotel which was great for a night as we travelled to see the local ruins and temples. Rooms are very comfortable with good air con. Shower is cold, but this seems to be the case in lots of Sri Lanka hotels. Buffet breakfast was ok, but not a lot of choice. Overall a good stay for a night... More 

Helpful?
Thank reviewerGlasgow
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Meny thanks for visiting The Lake Hotel and placing your very descriptive feedback on the stay.We are very grateful for all your positive endorsements given on the service offered by the Hotel.Looking forward to see you next visit to Polonnaruwa. Good Luck Management More 

Alphen aan den Rijn, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

Arriving at the hotel we expected quite a bit as the pictures were great at the location seemed perfect at the lake. But unfortunately it was not what we expected. Pictures do not live up the reality at all. Look it's not a bad hotel and the staff really went out of there way to make our stay nice. But... More 

Helpful?
Thank nhurenkamp
Deepal A, Manager at The Lake Hotel, responded to this review

Dear Valued Guest, We always accpet constructive criticisms and thank you very much for placing your feeddback about your stay with us.Nature is the only aspect which we can not change.But We apologies for the inconvenience coused.Looking forward to see you next visit to polonnaruwa. Good luck More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Well-positioned on banks of the Parakkrama Samudra one of the largest man-made lakes in the country by King Parakkrbma Bahu in the Ancient City of Polonnaruwa.The Lake Hotel is the ideal point of transit within the archaeological cultural triangle and venture out on excursions. Furthermore en-route to the golden sandy beaches on the east-coast and it’s within an hour’s drive from 'The Lake' hotel. Guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, shopping, banking, and other commercial needs, it’s only four kilometres away the from the commercial town of Kaduruwela.'The Lake' basically is a hub to the ancient city, Archaeological sites, wild life and the beaches on the east coast. ... more   less 

Additional Information about The Lake Hotel

Address: Pothgul Vihara | New Town, Polonnaruwa 51000, Sri Lanka
Location: Sri Lanka > North Central Province > Polonnaruwa
Price Range: $62 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lake Hotel 3.5*
Number of rooms: 40
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