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Hotel Elephant Bay

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Hotel Elephant Bay
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176 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Bristol, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night in August. On arrival there at 1pm we were dismayed to find that we couldn't check in until 4 unless we each bought a ticket for the elephant orphanage in the village. Not only could we not check in but access to the village was denied without a ticket. We had no choice but... More 

Helpful?
Thank gkerrygg
Woking, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 18, 2016

We visited this Restaurant after we had visited the Elephant Sanctuary and were extremely disappointed at its standards of hygiene and quality of food. There was no variety and the staff were not really interested. Would not recommend to other travellers. Only good thing was the view of the watering hole for the Elephants

Helpful?
1 Thank ChrisP53

Travelers are raving about these Pinnawala hotels

1 review
5 of 5 stars Reviewed April 17, 2016 via mobile

The hotel was in excellent condition with a great view. The rooms were clean and spacious and the staff was very friendly and attended to all our needs. The food was nice too. We enjoyed a comfortable stay at Elephant bay. No complaints at all.

Helpful?
Thank Shalani G
Warminster, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 2, 2016 via mobile

Our Sri Lanka trip started here badly! Told we HAD to buy Elephant Orphanage tickets to get access to the hotel by the hotel. I advise just visiting the Elephant Orphanage which give you access to the elephants in the water anyway. Don't stay here! We have since found out that a visit and stay in Kandy would be much... More 

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1 Thank Rakateer
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 2, 2016 via mobile

Do not stay here. You can visit the area for the day and watch the elephants bathe from the banks and cafe/restaurants. Great views were the best thing about the stay in this location. Unfortunately stayed in this hotel for two nights where the accommodation, food and cleanliness were not up to scratch. The rubbish accumulated in the stairwells to... More 

Helpful?
1 Thank Justin W
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 1, 2016 via mobile

This was the worst place we've stayed in here in Sri Lanka. The man that helped us with our bags and cleaned the rooms was nice and helpful, but the rest of the service was poor and unorganised. The tables and chairs were dirty and uncomfortable! The food wasn't very nice and we're pleased we only had one night there.... More 

Helpful?
1 Thank cshrl
shipley
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed March 31, 2016

The hotel was clean and comfortable. We had a balcony but unfortunately didn't use it due to the heat. The view of the river was amazing, you could sit in the restaurant/bar area all day and watch the elephants bathe. The food menu wasn't extensive but the food was good (the flies were quite annoying). There was one member of... More 

Helpful?
Thank kingprawn66
Nuwara Eliya, Sri Lanka
1 review
4 of 5 stars Reviewed March 30, 2016 via mobile

Thank you Elephant Bay. You gave us wonderful time. We enjoyed your kind service ,Good meals ,Beautiful environment .... Priyantha who working housekeeping department makes more valuable place to the hotel... Thank you. We visit once again

Helpful?
Thank Harsha N
Lesmahagow, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 3, 2016

After visiting the Pinnawela Elephant Orphanage on a very hot day, it was a pleasure to have a very good lunch and a drink at a table overlooking the river where the elephants were splashing and playing.The view was outstanding.

Helpful?
Thank BrackenLiz
Prague, Czech Republic
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed February 2, 2016

The hotel is right by the river, where every day at 10 AM and 4PM to come to bathe group of elephants from the nearby Elephant Orphanage. The hotel features a nice garden with seating and rooms where you will find everything you need for 1 night. A long time in the hotel I would not recommend it. During our... More 

Helpful?
1 Thank Autographstars
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of Pinnawala, Hotel Elephant Bay is right across from the famous elephant orphanage. It provides rooms with large private balconies and spectacular views of Ma Oya River.Rooms are bright and airy, with simple decor and furnishings. They feature a flat-screen cable TV, a tea/coffee maker and private bathroom facilities.Guests can enjoy leisurely strolls in the tropical garden or make use of the hotel’s sun terrace. The Elephant Bay Hotel offers bike rental facilities for guests’ convenience. Various activities like hiking and fishing are available.Ivory Inn Restaurant serves international dishes. Room service is provided.The Elephant Bay Hotel is a 70-minute drive from Bandaranaike International Airport and a 2-hour drive from Colombo. It is an easy drive to cities like Kandy and Nuwara Eliya. ... more   less 

Additional Information about Hotel Elephant Bay

Address: Hotel Elephant Bay Road, Pinnawala 70130, Sri Lanka
Location: Sri Lanka > Sabaragamuwa Province > Pinnawala
Price Range: $52 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Elephant Bay 2*
Number of rooms: 14
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