We stayed one night at Heaven Seven Kandy. It was truly comfortable, had a lovely sight from the hotel lobby and from the terrace. The staff is super-friendly and we had a very nice (simple, but tasty) breakfast. The hot water comes after a short time, but we spent a lovely evening there. The hotel is very close to the Temple of the Sacred Tooth Relic.
There was no hot water in the bathroom and no Wi_Fi in the rooms upstairs. Both of these were promised at check-in. Neither of these was available. Frustrated traveler today. Wi_Fi works fine in the lobby and the manager tried to tell me the issue with the upstairs Wi_Fi was because of the rain.
Stayed for two days with my family. The staff provided excellent service. The food was delicious & fresh. It was a really nice stay and much needed outing to pass on the weekend with family. The hotel located within a five minute walk from Kandy City center, the view at the balcony of the hotel was beautiful and the view of Temple of the Tooth was great.
Overall, I'm very happy with the service provided. Came here for a break although I was still working. They are very helpful and even agreed to provide an extension cable cord for my laptop as mine wasn't long enough. Breakfast was eastern or western. Being a Sri Lankan, I long to taste local food in different localities. They definitely didn't disappoint me. It was so tasty I took second servings. The Hotel is located at the top of a mountain. If you use Google Maps, I can guarantee that you will get lost, because Google Maps show incorrect locations. How do we know? We relied heavily on that, ended up going up wrong hills. Ultimately we called the hotel for directions. The hotel is pleasantly landscaped. There is an English speaking person attending to guests. The view of the Kandy lake from the room window at night is stupendous see. It's equally beautiful in the morning. They have AC, TV, hot water jug with complimentary tea, coffee and sugar, and a bottle of Mineral water with glasses .…
We stayed one night this place with my family which was a unforgettable stay at Kandy. View from the hotel is wonderful & very close to the city as well. Food was really delicious. Overall superb experience.....Highly recommended this place...
Wonderful view.. cool environment.. the awesome thing is DELIOUS FOOD and their service.. we went for a honeymoon pacakage.. we got 5 courses menu. Food was really really aweaome. Very tasty. Can recommend to anyone.
Heaven seven, highly recommend for a short stay. apart from good location, good quality clean rooms are here. when I going out for the dinner, unfortunately the manager forced me to come before 10.00pm and i hope its not happen again. finally i just want to thank mr suraj bandara for your lovely welcome and service.
We traveled as a couple after visiting the Temple of tooth. They have nicely welcomed us and got a room what I requested in the email. Really enjoyed the view from our room. Room is simple but clean. Food also delicious but suggest to be more improved. Staff also friendly and very flexible when selecting the menu. I recommend this place and hoping to visit again.
Amazing views of Kandy! Very pleasant stay at Seven Heaven Kandy. Hotel was recently renovated and very clean. Rooms were simple but well presented. Staff were extremely helpful and friendly, especially the manager. Breakfast was very good and staff were very attentive. Building had some nice traditional details and a neatly manicured garden.
We were a group of three people and made our bookings with make my trip for 3 people for 5 nights. We have paid the entire amount through online portal for three people. The hotel staff harresed us and charged an extra 90 Usd for the third person. We were very dissapointed and this kind of behaviour with tourist is not acceptable at all and not good for tourism. I would not reccommend you to book this hotel as they are cheaters.