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Heaven Seven Kandy

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Sangaraja Mawatha, Kandy Lake Front, Kandy 20000 Sri Lanka
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Traveler (146)
Room & Suite (22)
Dining (7)

About

#78 of 594 B&Bs / Inns in Kandy
Location
Cleanliness
Service
Value
Heaven Seven Kandy, located in Kandy Lake Front is only 106 km from the international airport. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24 hour security, daily housekeeping, luggage storage and a car park. The hotel features 11 beautifully appointed guest rooms, many of which include closet, cleaning products, towels, clothes rack, mirror.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Restaurant
Baggage storage
Concierge
Laundry service
Breakfast in the room
Special diet menus
Currency exchange
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Great View
150Reviews6Q+A26Room tips
Traveler rating
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  • 13
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Popular mentions
Janitha imesh wrote a review Aug 2020
1 contribution
Heaven seven, highly recommend for a short stay. apart from good location, good quality clean rooms are here. when I going out for the dinner, unfortunately the manager forced me to come before 10.00pm and i hope its not happen again. finally i just want to thank mr suraj bandara for your lovely welcome and service.
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Date of stay: August 2020Trip type: Traveled as a couple
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Chathuni wrote a review Jan 2020
Moratuwa, Sri Lanka3 contributions2 helpful votes
We traveled as a couple after visiting the Temple of tooth. They have nicely welcomed us and got a room what I requested in the email. Really enjoyed the view from our room. Room is simple but clean. Food also delicious but suggest to be more improved. Staff also friendly and very flexible when selecting the menu. I recommend this place and hoping to visit again.
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Date of stay: January 2020
Rooms
Location
Service
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Chris C wrote a review Dec 2019
2 contributions
Amazing views of Kandy! Very pleasant stay at Seven Heaven Kandy. Hotel was recently renovated and very clean. Rooms were simple but well presented. Staff were extremely helpful and friendly, especially the manager. Breakfast was very good and staff were very attentive. Building had some nice traditional details and a neatly manicured garden.
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Date of stay: December 2019Trip type: Traveled as a couple
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Vishesh rajvanshi wrote a review Oct 2019
1 contribution
We were a group of three people and made our bookings with make my trip for 3 people for 5 nights. We have paid the entire amount through online portal for three people. The hotel staff harresed us and charged an extra 90 Usd for the third person. We were very dissapointed and this kind of behaviour with tourist is not acceptable at all and not good for tourism. I would not reccommend you to book this hotel as they are cheaters.
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Date of stay: September 2019Trip type: Traveled with friends
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Response from Aniq R, Consultant at Heaven Seven Kandy
Responded Oct 8, 2019
Thank you for your comments. We regret to read your review and we apologize for the inconveniences you experienced. It is important to note that the whole incident was created due to unethical business practices by the travel agency Make My Trip. The agency had provided you an unauthorized discounted rate and had also not charged you for the third person attached to your reservation. These shortcomings with the chargeable amounts were promptly noted and identified by our representatives and it was immediately reported to the agency Make My Trip. The agency did claim responsibility for their actions but did not choose to proceed with settling the additional reservations fees that was due. Our team was clearly informed about how to handle the situation and you were also informed of the case in full-detail. The agency Make My Trip has been blocked from selling our property further as we have identified this malpractice with numerous reservations. We understand that it is not a pleasant experience to face such incidents, although the additional $90 was the correct charge for your reservation. We urge you to claim this amount from Make My Trip as it is due to their malpractice that you faced this unpleasant experience.
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Yash V wrote a review Oct 2019
3 contributions
After checking at the hotel Throught (MMT India) a full payment was made of 5 days for 3 adults, whereas the hotel asked us to pay for extra person. Even after contacting Sri Lankan Tourist Police we got no resolution, this totally reflects on the mis management between the hotel and service provider. If these kind of treatment is given to tourists soon the hotel and sri lanka will have a bad name for tourists
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Date of stay: October 2019Trip type: Traveled with friends
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Response from Aniq R, Consultant at Heaven Seven Kandy
Responded Oct 8, 2019
Thank you for your comments. We regret to read your review and we apologize for the inconveniences you experienced. It is important to note that the whole incident was created due to unethical business practices by the travel agency Make My Trip. The agency had provided you an unauthorized discounted rate and had also not charged you for the third person attached to your reservation. These shortcomings with the chargeable amounts were promptly noted and identified by our representatives and it was immediately reported to the agency Make My Trip. The agency did claim responsibility for their actions but did not choose to proceed with settling the additional reservations fees that was due. Our team was clearly informed about how to handle the situation and you were also informed of the case in full-detail. The agency Make My Trip has been blocked from selling our property further as we have identified this malpractice with numerous reservations. We understand that it is not a pleasant experience to face such incidents, although the additional $90 was the correct charge for your reservation. We urge you to claim this amount from Make My Trip as it is due to their malpractice that you faced this unpleasant experience.
Read more
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PRICE RANGE
$35 - $49 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaCentral ProvinceKandy DistrictKandy
NUMBER OF ROOMS
11
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Frequently Asked Questions about Heaven Seven Kandy
Which popular attractions are close to Heaven Seven Kandy?
Nearby attractions include Kandy Garrison Cemetery (0.3 miles), Kandyan Art Association (0.2 miles), and AB’89 Kandy (0.3 miles).
What are some of the property amenities at Heaven Seven Kandy?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Heaven Seven Kandy?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Heaven Seven Kandy?
Yes, free parking is available to guests.
What are some restaurants close to Heaven Seven Kandy?
Conveniently located restaurants include Vito Wood Fired Pizza, Senani BY Oak ray Restaurant & Bar, and Slightly Chilled Lounge.
Is Heaven Seven Kandy located near the city center?
Yes, it is 0.4 miles away from the center of Kandy.
Are there any historical sites close to Heaven Seven Kandy?
Many travelers enjoy visiting Temple of the Gadaladenia (6.3 miles).
Does Heaven Seven Kandy have any great views?
Yes, guests often enjoy the lake view available here.