We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
10/2/2017 10/3/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Save
    Lowest prices for your stay
    10/2/2017 10/3/2017
    Savings alert: 32% below average rate

    The price you found is 32% lower than this hotel's average rate of $112/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $124
    $76
    SAVE $48
    $81
    $81
    Traveler (1701)
    Room & Suite (424)
    Pool & Beach (294)
    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Hotel Thilanka
    1,310 reviews
    #12 of 56 hotels in Kandy
     
    Mahaweli Reach Hotel
    1,044 reviews
    #8 of 56 hotels in Kandy
     
    Sevana City Hotel
    711 reviews
    #4 of 56 hotels in Kandy
     
    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “the river” (614 reviews)
    “cold room” (21 reviews)
    “sri lanka” (233 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Center
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Hotel Thilanka
    1,310 reviews
    #12 of 56 hotels in Kandy
     
    Mahaweli Reach Hotel
    1,044 reviews
    #8 of 56 hotels in Kandy
     
    Sevana City Hotel
    711 reviews
    #4 of 56 hotels in Kandy
     
    Rooms
    Oct 2Oct 3
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from $76.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kandy hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a42bbd885e574ebfa547cb538e297524", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":797403,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33295871],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":10,"year":2017},"checkout":{"day":3,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":76,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a42bbd885e574ebfa547cb538e297524","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":124,"lowestMetaPrice":76,"additionalPartner":false,"highestMetaPriceDisplay":124,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":124,"lowestMetaPrice":76,"highestMetaPriceDisplay":124,"hotelName":"Cinnamon Citadel Kandy","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0MmJiZDg4NWU1NzRlYmZhNTQ3Y2I1MzhlMjk3NTI0IiwiQUlLIjoiNTBmODc1NGM5OTA1NGY5MzhlODRkY2VkODQ3ZDYwZWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "10/02/2017", "checkOut": "10/03/2017", "lowestPrice": "$76", "hasDates": true, "hacComplete": false, "contentIdMappings": {"33295871":"Expedia","54256712":"TravelocityEWS","109232694":"HotelsCom2IB","79811173":"AgodaIB","119331992":"AccorIB","68953396":"CancelonIB","34392181":"BookingCom","65740263":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,495)
    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    721 - 725 of 1,986 reviews

    Reviewed September 17, 2015

    Amazing hotel, One of my favs in Kandy, the location is great as it far enough to give you peace but close enough to the town. The views are amazing. Bedroom was clean and spacious, solid air conditioner

    Thank Brendon R
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded September 19, 2015

    Dear Guest, Thank you for your feedback following your stay at Cinnamon Citadel Kandy. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.

    Reviewed September 17, 2015 via mobile

    Stunning hotel in the lovely city of Kandy. Although Kandy is quite a busy city, this hotel it lovely and peaceful. I would recommend asking for a lake view room as we so enjoyed watching the fish Eagles. The food is good although service wasn't...More

    Thank louiseforfood
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded September 19, 2015

    Dear Guest. Thank you for your feedback following your recent stay at Cinnamon Citadel Kandy. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

    Reviewed September 17, 2015 via mobile

    This is a very good property. Rooms are specious and well kept. The River flowing just adjacent to it is soothing to the eyes. We were on ground floor and would get different birds to wake us up. Swimming pool looked great but did not...More

    1  Thank shripad52
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded September 19, 2015

    Dear Guest, I would like to thank you for the wonderful review posted on Trip Advisor. It was a pleasure to read that you had an enjoyable stay with us and I will not miss to share your feedback with the team from the hotel....More

    Reviewed September 17, 2015 via mobile

    Lovely hotel, very bright and modern with beautiful pool area. Friendly staff and excellent variety of food with lots of variety including healthy options. Rooms are spacious and spotless, nice balcony area with views over the river. Fab tuk tuk service for trips into the...More

    Thank And2904
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded September 19, 2015

    Dear Guest, We were delighted to read your kind review and it gives us great pleasure to know that you enjoyed your stay with us. We would also like to thank you for complimenting the friendly staff & variety of food which made your stay...More

    Reviewed September 16, 2015

    We stayed in this hotel during our trip to Sri Lanka to explore the Kandy city. The staff were very attentive, friendly and welcoming. We stayed a room overlooking the pool and river. Bath room was very well fitted out. We used the buffet dinner...More

    1  Thank isabelv486
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded September 19, 2015

    Dear Guest We were delighted to read your kind review and it gives us great pleasure to know that you enjoyed your stay with us. We would also like to thank you for highlighting the areas that made your stay so special. Your comfort is...More

    Elephant Stables
    548 reviews
    #1 of 56 hotels in Kandy
     
    Hotel Thilanka
    1,310 reviews
    #12 of 56 hotels in Kandy
     
    Mahaweli Reach Hotel
    1,044 reviews
    #8 of 56 hotels in Kandy
     
    Sevana City Hotel
    711 reviews
    #4 of 56 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $106 - $255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, ACCOR, Travelocity, Priceline, Ctrip TA, Orbitz, Hotels.com, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
    Add Photo Photos
    Traveler (1701)
    Room & Suite (424)
    Pool & Beach (294)
    Dining (193)
    Hotel & Grounds (943)
    Bathroom (43)
    Nearby
    Sponsored by:
    Sevana City Hotel
    711 reviews
    1.08 miles away
     
    Hotel Thilanka
    1,310 reviews
    1.82 miles away
     
    Elephant Stables
    548 reviews
    1.00 miles away
     
    Mahaweli Reach Hotel
    1,044 reviews
    1.45 miles away
     
    Nearby Restaurants
    Cool Corner Fried Ice Cream Parlor
    157 reviews
    1.14 miles away
    Buono
    90 reviews
    1.12 miles away
    The kottu house
    30 reviews
    1.10 miles away
    Soya Centre
    144 reviews
    1.06 miles away
    Nearby Attractions
    Bahiravokanda Vihara Buddha Statue
    716 reviews
    .87 miles away
    Asgiriya Maha Viharaya
    14 reviews
    .76 miles away
    Asgiriya Stadium
    21 reviews
    .81 miles away
    Kandy Budget Taxi
    38 reviews
    .86 miles away
    Ask a question
    Questions & Answers
    lindypopsUk
    September 15, 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    June 6, 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "take room with the river side view."
    Read review
    "Who love the calm nature you can choose garden view rooms or river view rooms"
    Read review
    "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
    Read review
    "You can ask for a room overlooking the river"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing