We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
06/04/2017 06/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Save
    Savings alert: 22% below average rate
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $215
          $97
          $215
          $97
          $215
          $97
          Traveler (1587)
          Room & Suite (407)
          Pool & Beach (275)
          Earl's Regency
          1,915 reviews
          #1 of 2 hotels in Tennekumbura
           
          OZO Kandy Sri Lanka
          971 reviews
          #8 of 54 hotels in Kandy
           
          Earl's Regent Hotel
          714 reviews
          #9 of 54 hotels in Kandy
           
          Theva Residency
          601 reviews
          #1 of 1 hotels in Hantana
           
          Overview
          • Excellent40%
          • Very good42%
          • Average11%
          • Poor2%
          • Terrible1%
          Travelers talk about
          “the river” (593 reviews)
          “cold room” (21 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Business Center
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Earl's Regency
          1,915 reviews
          #1 of 2 hotels in Tennekumbura
           
          OZO Kandy Sri Lanka
          971 reviews
          #8 of 54 hotels in Kandy
           
          Earl's Regent Hotel
          714 reviews
          #9 of 54 hotels in Kandy
           
          Theva Residency
          601 reviews
          #1 of 1 hotels in Hantana
           
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          Jun 4Jun 5
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from $97.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kandy hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "576b87f98650465b8217d5934a884048", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":797403,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79506268],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":97,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"576b87f98650465b8217d5934a884048","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":215,"lowestMetaPrice":97,"additionalPartner":false,"highestMetaPriceDisplay":215,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":215,"lowestMetaPrice":97,"highestMetaPriceDisplay":215,"hotelName":"Cinnamon Citadel Kandy","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3NmI4N2Y5ODY1MDQ2NWI4MjE3ZDU5MzRhODg0MDQ4IiwiQUlLIjoiMDBjNGI5YWE3ODE4NGU3OGIzNTI4NjU4NmJjM2VmNTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/04/2017", "checkOut": "06/05/2017", "lowestPrice": "$97", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79506268":"CheapTicketsEWS","54256712":"TravelocityEWS","79811173":"AgodaIB","78942032":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Traveler rating
          Traveler type
          Time of year
          Language
          • More languages
          Reviewed 2 days ago via mobile

          Overall it's an excellent hotel to spend a quiet and a peaceful vacation. Facilities are excellent. Staff need to change attitude towards to local which will add more glamour to the whole service aspect.

          Helpful?
          Reviewed 2 days ago

          The hotel is a wonderful place to rest, rewind and reboot from your monotonous life style. The staff and the service levels are very good. I have always stayed at Cittadel, and this would be our 4 visit to the hotel, and every time, The...More

          Helpful?
          Reviewed 2 days ago via mobile

          Perfect stay; we were greeted with a nice cool drink, were offered to relax while the paperwork was prepared. As we stayed in a cinnamon hotel before we just needed to sign. A lovely free upgrade to a wonderful room. We had a peek in...More

          Helpful?
          Reviewed 3 days ago via mobile

          We stayed in Cinnamon Citadel in Kandy as part of our honeymoon. The hotel was very modern, clean and friendly. The views of the river and jungle opposite were spectacular from the pool, restaurant and rooms. The food was delicious and varied, but similar to...More

          Helpful?
          Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

          Dear Guest, We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our facilities. We continue to be committed to provide you and...More

          Reviewed 6 days ago via mobile

          It's situated close to the city yet with a distance good enough to be away from all hustle and bustle Lovely food that's full of variety A separate restaurant if u don't want the buffet A gorgeous pool and a beautiful view Kids friendly staff...More

          Helpful?1  
          Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

          Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

          Earl's Regency
          1,915 reviews
          #1 of 2 hotels in Tennekumbura
           
          OZO Kandy Sri Lanka
          971 reviews
          #8 of 54 hotels in Kandy
           
          Earl's Regent Hotel
          714 reviews
          #9 of 54 hotels in Kandy
           
          Theva Residency
          601 reviews
          #1 of 1 hotels in Hantana
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Center with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • $63 - $223 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Business Hotel in Kandy
          • #2 Luxury Hotel in Kandy
          • #3 Family Hotel in Kandy
          • #3 Romantic Hotel in Kandy
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 119
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Agoda, Cancelon, Priceline, TripOnline SA and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Sri Lanka >
          • Central Province >
          • Kandy District >
          • Kandy
          • Also Known As
          • Chaaya Citadel Kandy Hotel Kandy ,
          • Chaaya Citadel Hotel Kandy ,
          • Kandy Chaaya Citadel Hotel
          Add Photo Photos
          Traveler (1587)
          Room & Suite (407)
          Pool & Beach (275)
          Dining (188)
          Hotel & Grounds (872)
          Bathroom (41)
          Nearby
          Sponsored by:
          Sky View Hotel
          15 reviews
          .48 miles away
           
          Kings Pavilion
          23 reviews
          .84 miles away
           
          Swiss Residence
          274 reviews
          .76 miles away
           
          The Secret Kandy
          245 reviews
          .82 miles away
           
          Nearby Restaurants
          Cool Corner Fried Ice Cream Parlor
          127 reviews
          1.14 miles away
          Cafe Divine Street
          130 reviews
          1.19 miles away
          Buono
          41 reviews
          1.12 miles away
          Soya Centre
          139 reviews
          1.06 miles away
          Nearby Attractions
          Bahiravokanda Vihara Buddha Statue
          638 reviews
          .87 miles away
          Asgiriya Stadium
          21 reviews
          .81 miles away
          Asgiriya Maha Viharaya
          13 reviews
          .76 miles away
          Vogue Tours Sri Lanka - Day Tours
          11 reviews
          .57 miles away
          Questions & AnswersAsk a question
          dazed_dizzy
          is it possible to walk to Kandy, and how long would it take?
          March 14, 2017|
          Answer Show all 4 answers
          Response from MandMStAlbans | Reviewed this property |
          As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
          1
          Vote
          kinza c
          is there an elevator in the hotel? i was hoping of getting a room on higher floor. or are there only stairs?
          February 7, 2017|
          Answer Show all 4 answers
          Response from Jason W | Reviewed this property |
          yes there is.. but the ground floor rooms are better with a personal garden and river view
          0
          Votes
          jonmarkgreen
          Does the hotel offer shuttle buses to Kandy on a regular basis? Or are Tuks Tuks always waiting outside?
          February 7, 2017|
          Answer Show all 7 answers
          Response from AselaDeSilva | Reviewed this property |
          yes tuk tuks always there
          1
          Vote
          Room Tips
          "I have always stayed in the Deluxe rooms, hence I would recommend Deluxe rooms as well."
          Read review
          "If climbing stairs are a problem ask for a room close to the lobby"
          Read review
          "Go for deluxe otherwise its a lot of stairs to go up and down."
          Read review
          "Request for One large bed, rooms in an upper floor for better views"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing