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Cinnamon Citadel Kandy

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Traveler (2072)
Room & Suite (531)
Pool & Beach (346)
Overview
124 Srimath Kuda Ratwatte Mawatha, Kandy 20000 Sri Lanka See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (2,898)
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2,313 results
Traveler rating
955
945
287
76
50
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Time of year
LanguageEnglish
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955
945
287
76
50
Show reviews that mention
All reviewsthe rivera la carte restaurantsri lankalovely hotelmain restaurantsuperior roomswimming poolbuffet stylefruit batshalf boarddinner buffetour honeymoonlovely poolpublic areasstayed longerhotel is situatedtwo nights
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1 - 5 of 2,313 reviews
Reviewed yesterday

We were here for a business meeting the next day but this is a very tourist hotel catering for mainly large groups. The hotel location is very nice and the views from the rooms and restaurant are beautiful. The buffet is acceptable but with the...More

Thank CaymanGreg
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded yesterday

Dear Guest, We do appreciate you for taking time & sharing your experiences here on Trip Advisor based on your recent visit. We are extremely happy to have read your review of the hotel. We are glad to know that you enjoyed your overall stay....More

Reviewed 3 days ago

Chose this hotel based on the positive review about food. Great public space such as lobby overlooking pool and river, nice ground and dining room. Room was average. Nice river view with patio which was great. But it's dated. Patio area needs to be cleaned....More

Thank TravelProNewYork
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 3 days ago

Dear Guest, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. We are happy to note that you were happy with the overall experience. We have taken note of your concern and would be looked into....More

Reviewed 4 days ago via mobile

Very professional and friendly staff and service. The rooms are dated and need sound proofing. The food is not as good as it's sister hotel (Cinnamon Lodge in Habarana) but is ok without a lot of choice.More

Thank Paul B
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 4 days ago

Dear Guest , Thank you for taking the time to share your comments on TripAdvisor. We are glad to know that you enjoyed your overall stay.It was indeed a pleasure to have you with us. We have taken note of your concerns and it would...More

Reviewed 5 days ago via mobile

Fantastic spot on the river. Pool, spa, entertainment, wonderful food, great accommodation and happy smiling people. After a week in India this was just what we wanted and needed. What more could one ask for. Highly recommendedMore

Thank callard113
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 4 days ago

Dear Guest, Thank you very much for staying with us and for taking the time to share your experience on TripAdvisor. I truly appreciate you taking your time to write us this review. It makes us very happy to know that you enjoyed your time...More

Reviewed 1 week ago via mobile

We had a short stay of one night , but it was very well organised by the staff. Although we were part of a very large group , the hotel managed to keep up with our requirements. It is a bit of a dirve from...More

Thank footsoldier77
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 5 days ago

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Citadel, Kandy an interesting one. It is always a pleasure to read reviews about...More

View more reviews
About
Description
Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the ...More Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
$99 - $274 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
$99 - $274 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Photos
Traveler (2,072)
Room & Suite (531)
Pool & Beach (346)
Dining (202)
Family and Play Areas (9)
Amenities (7)
Business Center & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 248 attractions in Kandy
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939 reviews
.92 miles away
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.81 miles away
Kandy Budget Taxi
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Aaliya Tours
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.76 miles away
Questions & Answers
Ask a question
FarnboroughHants
January 21, 2018|
Answer
Response from Vhlaho |
Yes it was very easy to find our transfer driver as he had written our names on a card
1
Vote
FarnboroughHants
January 21, 2018|
AnswerShow all 2 answers
Response from lizdolman1 | Reviewed this property |
Really don’t know
-1
Votes
Tabinda S
January 19, 2018|
AnswerShow all 5 answers
Response from MM_Explorer | Reviewed this property |
Not really. It’s slightly secluded in a quiet area. But they call for tuk tuk to go to the city centre
0
Votes
Room Tips
"River view"
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"second floor rooms are closer to the restaurant and have easy access to pool"
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"River view rooms are quieter."
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"consider asking for a room with private deck and view of river"
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