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OZO Kandy Sri Lanka

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No 31 Saranankara Mawatha, Kandy 20000 Sri Lanka
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1507)
360
Panoramas (15)
Room & Suite (248)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from OZO Kandy Sri Lanka
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 178 hotels in Kandy
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled between mist-covered hills and tropical tea plantations, OZO Kandy is a 2-hour drive from Bandaranaike International Airport. A few minutes from Sri Dalada Maligawa (Temple of the Sacred Tooth Relic), the popular attractions in this UNESCO World Heritage City are also less than 10 minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Quiet
Languages Spoken
English
2310Reviews34Q+A100Room tips
Traveler rating
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Popular mentions
Asanka wrote a review Jul 2021
Galle, Sri Lanka1 contribution
Visited the Bommu Bar last week and the view was mesmerizing..!! Can see the entire Kandy from the roof top..!! Small collection of drinks but good collection..!! Food was nice too..!! Friendly staff with good chef around..!!
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Date of stay: July 2021
Value
Service
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Blacq wrote a review Jan 2021
7 contributions
+1
I stayed in ozo kandy for 14 days as mandatory qurentine in sri lanka. Since the time I arrived at the hotel had to chase the staff for the simple nessaccities. Even to get drinking water I had to keep chasing the staff over 2 days. Food quality and the taste is very bad. All the meals we got served is cold. Since its qurentine we had no choice of choosing the meals. Portions are small. We had to ask for more food as it was not enough. I had bad stomach few time after some meals. Im wondering if this kind of treatments are only for local guests. One of my friends got threatened by the hotel management that he will be removed from the hotel and handed over to government qurentine facility. All that because of a complain over a poor quality meal. Internet speed is the worst I have experienced. Download speed if the connection is less than 1Mbps. Even though I requested many time to increase it, nothing ever happened. Most unprofessional staff I have ever seen. Strongly suggesting to stay away from this hotel if you want a good stay in kandy. 👎👎👎
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Date of stay: January 2021Trip type: Traveled with friends
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Lasantha K wrote a review Oct 2020
Maldives6 contributions3 helpful votes
We have booked standard room through Agoda and worth it.lake view was spectacle.ideal location for visit around kandy easily.. Room was very good.modern and comfortable.all amenities were available. About services- avarage.no one in front office when we arrive.no any welcome (no greeting ,no any refresher or cold towel) we were surprised .only belldesk person was there. positive thing is he was very attentive and kind guy.. F&b services was good . They serve breakfast us at rooftop restaurant.no any buffet.all plated service..we can understand it.bcz there were very less guest.restaurant captain and barman who served us very good and professional.(i forget there name.sorry) Food- breakfast was good.tasty.but dinner was poor..we ordered from ala cart menu..it was very small portion.not worth at all better consider about it. Overall we are ok..
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Date of stay: September 2020Trip type: Traveled with family
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Sasanga Nakkawita wrote a review Oct 2020
Wattala, Sri Lanka5 contributions
+1
We are having a good holiday. The view is very beautiful and we are so happy about your services. I would like to gave a special thanks to Indika,mogan and Amila. There gave me a good services and care. Am very happy about that. To that services I will recommend your hotel to people.. And OZO thanks to you also.To made my holiday a good time
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Date of stay: October 2020Trip type: Traveled with family
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Response from Nissanka de Silva, Guest Services / Front Office at OZO Kandy Sri Lanka
Responded Oct 21, 2020
Dear Sasangan, We are delighted to hear that you have had a great experience with us at OZO Kandy. While thanking you for your rating and the review. I must stress that creating magical moments for our guests is our priority. Special mentioning of the staff is well received. We hope to serve you once again at OZO Kandy. Thanks &Regards Nissanka de Silva Front Office Manager
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Kemil H wrote a review Oct 2020
15 contributions1 helpful vote
+1
Hotel location is great, Walking distance to the city and the lake view is superb. We booked normal rooms and got an upgrade to lake view. Front office and housekeeping service was excellent and quick. It is a modern hotel with some great concepts. Pool is not large in size but since it is in da roof top it has a really beautiful view and a bit cold too. Rooms are spacious and modern with normal amenities. Well observing covid protocols with automated sanitizers everywhere. We booked HB, and the diner was horrible. Since no much crowd these days they didnt offer buffet I hope, but that is ok if the meal was good. Diner was not looking fresh, not tasty at all and mainly the quantity is very low, not enough at all. Breakfast was good tasty, fresh and a far more better dish with a better quantity compared to the small diner dishes. Restaurant staff was OK, while some were excellent.
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Date of stay: October 2020Trip type: Traveled with friends
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Response from Nissanka de Silva, Guest Services / Front Office at OZO Kandy Sri Lanka
Responded Oct 21, 2020
Dear Kemil, First & Foremost let me thank you for choosing OZO Kandy to spend your precious holiday. Having said that your concerns regarding the dinner is elevated to the relevant department to enhance the guest experience. Special mentioning of the amenities and other facilities is well received. We hope to welcoming you once again at OZO Kandy allowing us to serve you better. Thanks & Regards, Nissanka de Silva Front Office Manager
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PRICE RANGE
$63 - $137 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaCentral ProvinceKandy DistrictKandy
NUMBER OF ROOMS
122
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Frequently Asked Questions about OZO Kandy Sri Lanka
Which popular attractions are close to OZO Kandy Sri Lanka?
Nearby attractions include Kandyan Art Association (0.3 miles), Pothgul Viharaya (0.3 miles), and AB’89 Kandy (0.3 miles).
What are some of the property amenities at OZO Kandy Sri Lanka?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at OZO Kandy Sri Lanka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at OZO Kandy Sri Lanka?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at OZO Kandy Sri Lanka?
Yes, free parking is available to guests.
What are some restaurants close to OZO Kandy Sri Lanka?
Conveniently located restaurants include Vito Wood Fired Pizza, Hideout Lounge, and Slightly Chilled Lounge.
Are there opportunities to exercise at OZO Kandy Sri Lanka?
Yes, guests have access to a pool and a fitness center during their stay.
Does OZO Kandy Sri Lanka have airport transportation?
Yes, OZO Kandy Sri Lanka offers airport transportation for guests. We recommend calling ahead to confirm details.
Is OZO Kandy Sri Lanka located near the city center?
Yes, it is 0.5 miles away from the center of Kandy.
Are any cleaning services offered at OZO Kandy Sri Lanka?
Yes, dry cleaning and laundry service are offered to guests.
Does OZO Kandy Sri Lanka offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.