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Queen's Hotel

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872 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

One time reputed hotel. No room phones work. Lift to the third floor broken. The reception will pretend like these are just broken. When I inquired an employee these are broken and not working for sometime. Beds are loose and move when you try to wake up. Last weekend I had horrible experience in a place one time reputed and... More 

Helpful?
Thank Iffthi
oxford
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had read the reviews but essentially chose this hotel to be in the centre of Kandy for the Perahera. We were pleasantly surprised. This hotel is slap bang in the middle of Kandy. Pride of place on the route of the Perahera over which our balconies overlooked - absolutely amazing. Yes the rooms are basic, and a little musty... More 

Helpful?
Thank maylarch
Odense
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Despite booking 6 months in advance our arrival caused some confusion at the reception We were the given a room at the 3rd floor which was under renovation The entire floor was polluted from the odour af paintings at both stairs and floors. When we complained about this we were informed that there were no other rooms available, and we... More 

Helpful?
Thank Peer E

Travelers are raving about these Kandy hotels

Brighton, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We called into the bar at the queens hotel on a day exploring Kandy. This old colonial hotel has a faded charm and delicious drinks. You got a flavour of what Kandy might have felt like in years gone by. Staff were very friendly and efficient and there was an interesting collection of photographs an old memorabilia at the back... More 

Helpful?
Thank JKL439
Arkholme, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This place has some very odd rooms! But it is great for staying overnight before going to other places in this amazing country. We had a very noisy room that we managed change on our first visit. The pool was 3 metres deep as well!

Helpful?
Thank Lunesdale M
Aarhus
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Great location at the lake, and next to the Temple of the Tooth relic. Perfect for visiting Kandy and strolling around in the many busy streets. Good shopping possibilites nearby. Nice rooms, but very noisy from early morning because of traffic. The rooms were old, but clean. The breakfast was nice and we only experienced staff, providing good service. Do... More 

Helpful?
Thank KirstenNoerkjaer
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We booked for two families two family rooms. But when we went we were surprised they have reserved one family room and one triple room though I paid for two family rooms. Then I have to speak to those guys several times and at last mr.duminda. Mr. Duminda was good enough to accept the mistake and at last changed the... More 

Helpful?
Thank Kumaradasan U
Queens Q, Front Office Manager at Queen's Hotel, responded to this review

Thank you very much for taking the time to post your review to the TripAdvisor. we are delighted to read your comments. and sorry for the inconvenient.and ill convent this note to Mr.Duminda as well. and thank you recommendation our hotel and i wish you all the very best .....!!!! More 

Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed for 3 days in this hotel. Staffs were very friendly and courteous. Staffs manning the Check in counters were very efficient and warm. Rooms were OK as this is a colonial building. The property is centrally located and is very convenient for holiday goers.

Helpful?
Thank 700karthikg
Queens Q, Front Office Manager at Queen's Hotel, responded to this review

Thank you for choosing Queens Hotel Kandy. We are glad that you enjoyed the stay at the Queens Hotel. The Staff were eagerly looking forward to your arrival and happy to note that your experience at the Hotel was enjoyable. We wish you great health, happiness and peace . More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Queens has a lot going for it. It's directly opposite the tooth temple and lake, near the limited food and drink spots,has a nice pool and the building was amazing, ex colonial and huge! It did have some drawbacks for the price. The reception staff were very rude, demanding payment while literally ignoring all questions and requests. While I... More 

Helpful?
Thank Stewarke
Queens Q, Front Office Manager at Queen's Hotel, responded to this review

Thank you so much for reviewing us with the TripAdvisor. Our Staff take great pride in serving guests at all times and we sincerely apologize if the same was not meted out towards your. We do take all guests feedback very seriously as the hotel believes that guest comments will certainly help us to propel towards greater heights in service... More 

Hoi An, Vietnam
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed two nights in the Quees's hotel, and we had a good time there! The best aspects of the hotel are the location (directly in front of the Temple of the Tooth, really central in Kandy!) and the colonial flair in the whole hotel (the hall is just wonderful). Other aspects like the morning buffet, the overall service and... More 

Helpful?
Thank Rofogon
Queens Q, Front Office Manager at Queen's Hotel, responded to this review

Thank you for the comments you have posted in the TripAdvisor. We were delighted to be of service to you and the family for the second time. We are glad to know that our service surpassed your expectations. We always demonstrate very personalized and intuitive service for all discerning guests. Looking forward to your visit to Queens Hotel We wish... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
WELCOME TO QUEEN'S HOTEL One of Sri Lanka's iconic historic hotels, Queen's Hotel, situated in the heart of Kandy, faces the beautiful splendid surroundings alongside the Kandy Lake. With a history of over 160 years The Queen's Hotel is a 90 room British Colonial style luxury hotel. This former Governor's residence is one of the oldest hotels in Sri Lanka which is managed by the Ceylon Hotels Corporation. What's momentous about Queen's Hotel is that it is situated in Kandy, where the world prominent "Temple of the Tooth Relic of Lord Buddha" is. Every country has its pageants and festivals and so does Kandy which has the world famous "Kandy Esala Perahera Pageant" which is held annually. This pageant proceeds along side the Queen's Hotel's East & West wings, providing the most magnificent viewing facilities for the guests who patronize the hotel. ... more   less 

Additional Information about Queen's Hotel

Address: Dalada Street | Central, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Price Range: $74 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queen's Hotel 3*
Number of rooms: 90
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Also Known As:
Queens Hotel Kandy
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