We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Suisse

Agoda.com$38*
View Deal
06/04/2017 06/05/2017
1 room 2 adults 0 children
$74*
$38*
$44*
$74*
$38*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Suisse
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,020 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 665: English reviews
Start your review of Hotel Suisse
 Click to rate
Reviewed 3 days ago NEWvia mobile

Hotel Suisse is a beautiful hotel with friendly and helpful. The Hotel itself holds an old charm which is unique. The rooms were clean, spaciuos and had high ceilings. The staff was friendly and were very helpful to us. Special thanks to Ms. Nilanka who helped us to arrange our engagement party from the very begining. Had a wonderful and...

 Report
Helpful?
1Thank Pavi h
Hotel S, Management at Hotel Suisse, responded to this review

Dear Ms.Pavi, It was indeed a great pleasure having you all with us! Your comments and recommendations are what really keeps the team striving for uncompromising service standards. Staff is indeed our most important asset and our team will be thrilled when I share your feedback. And all we wanted was to make sure that you all had a memorable...

Melbourne, Australia
Reviewed 4 days ago NEW

My room was very spacious with good facilities.The service was excellent in the gorgeous dining room. Unwittingly, I used the outside barbeque food stations, believing them to be included in the buffet. When I checked out, the charge was added to the bill. It was more expensive than I expected. When I queried the extra cost, the manager kindly reduced...

 Report
Helpful?
Thank sue502017
Hotel S, Management at Hotel Suisse, responded to this review

Dear Sue, We are glad that you experienced great guest service at Hotel Suisse and thank you for your five-star rating. Your kind sentiments and high recommendation are much appreciated. We are encouraged by your loyalty towards us and do look forward to welcoming you when you next visit us. We value your patronage. Kind regards, Sahan Perera.

Perth, Australia
Reviewed 5 days ago NEW

Old style hotel, decent size rooms. Has a large pool, billiards room, and gardens. They have a large smorgasbord dinner for 1800 LKR and breakfast for 850LKR. It overlooks the lake and is walkable into the city centre. They had a few Indian wedding receptions when we were there which I found colourful and interesting.

 Report
Helpful?
Thank Barry M
Hotel S, Management at Hotel Suisse, responded to this review

Dear Barry, We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Suisse! Kind Regards, Sahan Perera.

Kurunegala, Sri Lanka
Reviewed 2 weeks ago via mobile

An old colonial style hotel with spacious rooms. The facilities therefore are old but most of them are in good shape. The swimming pool needs early attention of the management. The ballroom is noisy during Sri Lankan weddings.

 Report
Helpful?
Thank Pamila75
Hotel S, Management at Hotel Suisse, responded to this review

Dear Mr.Pamila, It's been a pleasure, having you; staying with us. Your comments have been duly noted, and we will ensure that; close attention is given to the same. Hoping to see you again, at Hotel Suisse! Kind regards, Sahan Perera.

Ja Ela, Sri Lanka
Reviewed 2 weeks ago

This is located near the lake. Very close to Kandy city. We traveled as family. First i must say the rooms are quite big & good A/C. Wifi working superbly all over the hotel. Service is superb & good service granted by them. Pool is small , but its OK. The food is some what average. Dinner is average. Break...

 Report
Helpful?
Thank lakshansilva
Hotel S, Management at Hotel Suisse, responded to this review

Dear Mr.Silva, We greatly appreciate your kind words and high recommendation and are delighted that all aspects of your experience were to your satisfaction. We appreciate the constructive feedback which highlights both the negatives and positive of your stay with us. We sincerely apologize, for the short-comings from our end. We have taken note of all your comments, and will...

Reviewed 2 weeks ago via mobile

The welcome party of the 1st year batch of 2017, of the faculty of arts university of Peradeniya was held in hotel Suisse kandy on 6th May 2017. It should be mentioned that the service provided as well as dinner was excellent. The buffet, which included a variety of food, was totally worth the price. Nilanka, of the Food and...

 Report
Helpful?
Thank Swapni H
Hotel S, Management at Hotel Suisse, responded to this review

Dear Ms.Swapni, It was indeed a great pleasure having you all with us! Your comments and recommendations are what really keeps the team striving for uncompromising service standards. Staff is indeed our most important asset and our team will be thrilled when I share your feedback. And all we wanted was to make sure that you all had a memorable...

Reviewed 2 weeks ago

This hotel is located on right bank of kandy lake and very near to the temple tooth. Hotel front garden and view is attractive. Here staff and service is very nice. Appreciate all staff for your kind support during on my homecoming preparation.

 Report
Helpful?
Thank Kumara E
Hotel S, Management at Hotel Suisse, responded to this review

Dear Mr.Kumara, It was indeed a great pleasure having the two of you, staying with us! We are go glad that; you both enjoyed your stay. And your comments and recommendations are what really keeps the team striving for uncompromising service standards. All we wanted was to make sure that you both had a memorable stay during your special occasion....

Kandy, Sri Lanka
Reviewed 3 weeks ago via mobile

It's a 4 start hotel , though can't satisfy when compared to similar type hotels in Sri Lanka . Service is poor . No basic requirements as tooth brushes or the number of required towels put in to a room . Had to chase few time to get tooth brushes to the room. They said their stores were closed by...

 Report
Helpful?
Thank DeshGome123
Hotel S, Management at Hotel Suisse, responded to this review

Dear Mr/s.Gomas, It's unfortunate that your stay had to be graded with an "Average rating" due to your experience during your meals time at the restaurant and regard to the room amenities. We take this opportunity to extend our sincere apologies for the experience encountered during your stay with us. And we have taken necessary steps to ensure that all...

Denver, Colorado
Reviewed 4 weeks ago

This is a beautiful Colonial hotel with free WiFI, a beautiful pool, spa, gym, air conditioning, safe, hair dryer, TV, coffee and tea and a mini-bar. The hotel needs drastic updates. Breakfast was good with all kinds of food stations. Staff was excellent. Good mattresses but hard pillows.

 Report
Helpful?
Thank Judi L
Hotel S, Management at Hotel Suisse, responded to this review

Dear Judi, Thank you for your valuable comment, about your stay with us and having you staying with us; has been a great pleasure. We are extremely delighted to hear that; you enjoyed your stay with us and hope that we managed to satisfy you in every way possible. We have taken note of your comments and are taking necessary...

Denver
Reviewed 4 weeks ago

Stayed here for two nights and this hotel is nothing special. It's old charm and history are overshadowed by its need for updating and a good cleaning. The dinner buffet was adequate as was breakfast.

 Report
Helpful?
Thank Kevin L
Hotel S, Managemnet at Hotel Suisse, responded to this review

Dear Kevin, Thank you for taking the time to pen down a review on Hotel Suisse. It was indeed a great pleasure, having you staying with us. We have taken note of your comments and are taking necessary action, to correct all areas in concern. And also would like to clarify that WIFI is available throughout the Hotel. We hope...

Questions? Get answers from hotel staff and past guests. Ask a question

563 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (552)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (28)
Viewed
Hotel & Grounds (126)
Viewed
Bathroom (18)
Viewed
Room/Suite (99)
Viewed
Dining (57)
Viewed
View from Room (28)
Viewed
Family/Play Areas (3)
Viewed
Other (190)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Room/Suite (3)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (2)
06/04/2017 06/05/2017
Hotels you might also like...
Travelers also viewed these Kandy hotels
0.0 mi away
OZO Kandy Sri Lanka
OZO Kandy Sri Lanka
#8 of 54 in Kandy
972 reviews
0.3 mi away
Hotel Thilanka
Hotel Thilanka
#12 of 54 in Kandy
1,234 reviews
0.8 mi away
Sevana City Hotel
Sevana City Hotel
#4 of 54 in Kandy
677 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Earl's Regent Hotel
Earl's Regent Hotel
#9 of 54 in Kandy
714 reviews
0.5 mi away
Queen's Hotel
Queen's Hotel
#30 of 54 in Kandy
1,008 reviews
1.8 mi away
Cinnamon Citadel Kandy
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation

Additional Information about Hotel Suisse

Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Price Range: $47 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Agoda, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel Suisse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Family Hotel in Kandy
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Suisse staff and other travelers.
5 questions
Ask a question
Abu Dhabi, United Arab Emirates
Karachi, Pakistan
over a year ago
kandy
over a year ago

See all questions (5)

Questions? Get answers from Hotel Suisse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best Views”
274kumarae, 2 weeks ago | Read review
“No wifi in room”
972kevinl, 4 weeks ago | Read review
“Ask for a view of the garden, if you don't you might get a room at the back looking at a wall!”
209sagea, Apr 20, 2017 | Read review
“Best views are the rooms facing the pool”
ajithpm, Apr 11, 2017 | Read review
“I think all rooms offer something unique and special. The lake was a beautiful view though.”
Jorika1990, Mar 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$38* /night
View Deal
Expedia.com$44
TripAdvisor$38
HotelQuickly$74
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates