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Hotel Suisse

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Hotel Suisse
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847 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Yarm
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Interesting hotel in a lovely situation. Service variable - a highly professional member of staff who had worked in the Maldives rescued our low opinion and made us realise just how good this hotel could be.

Helpful?
Thank Eaglescliffe
Colombo, Sri Lanka
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

If you like old world charm this is the place. Walking distance to the Temple of the tooth & kandy city centre. Very friendly staff & good food .Large rooms comfortable beds & the bathroom is quite spacious. Very relaxing place. Many restaurants nearby.

Helpful?
Thank Isha C
Ghent, Belgium
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Pro: Excellent location near the lake We received a complimentary upgrade to a magnificent room: extra large, beautifully appointed Excellent beds Cons: we had the constant feeling we were there as a second grade tourist: - lunch the first day was abysmal: waited more then 45 minutes to receive cold burgers and fries (while there was a wedding next door),... More 

Helpful?
Thank Frederic3006
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Frederick, We Extremely Apologies You for the inconveniences you had to go through due to the Restaurant Management and Noisy Wedding Music. We have seriously taken these matters in to practical Consideration to be more Proactive in Our Food & Beverage Hospitality System. Thank You for bringing our Attention to rectify the matters which can help us to provide... More 

Colombo, Sri Lanka
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms and washrooms are comparatively small. We were also not given a room with a nice view either. Food was alright but nothing great. But the location of the hotel is very convenient as it is situated in around the kandy lake, therefore everything was just walking distance away.

Helpful?
Thank sasham17
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Sasham, Thank you for a great review of your stay at our Hotel. We are Grateful to your Valuable Comments and Identifying the Areas for us to Develop, which was really helpful. Thank You for visiting us and enjoying your Valuable Stay with us. Look forward to serve you Better, Soon again at Hotel Suisse Kandy. Sincerely, The Management... More 

Morwell, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Serendipity landed us on the doorstep of this fine hotel during Kandy's busiest time of year, the Esala Perahera festival. It was like a trip back in time to earlier 20th century when travel was more for the well heeled.Beautifully presented, the old world charm of heavy timber throughout, doors, columns, parquetry flooring, brass fittings, traditional furniture and classical/art decor... More 

Helpful?
Thank TeenTeen59
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Morwell, Thank You for taking your Valuable Time to share your Experience at our Hotel, and Recommendation of your Stay, on our Hotel, which made us feel that Certainly our Team has done their Job and you are coming back to stay with us again and again.. Thank You for choosing us as your Best Hotel in Sri Lanka... More 

Sydney, Australia
Level Contributor
148 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked early for peak Kandy Prehara season heritage style nice pool and friendly staff and full dinner and breakfast buffet. Walk around the lake to reach temple of the tooth, so tranquil! Rooms large nice beds, full bathroom with bathtub!

Helpful?
Thank Lucinda P
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Lucinda, Thank You for the Feedback and Recommendation of your Stay, on our Hotel, which made us feel that Certainly our Team has done their Job and you are coming back to stay with us again and again.. Thank You for choosing us as your Best Hotel in Sri Lanka and looking forward to serve you better again at... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Situated near the lake its just a walk to the central city of Kandy. The view is excellent. The property gives you a very Colonial feel. The property is very old and can be seen from the amenities used. The lift is the oldest one there, which is slightly scary. The food and Service is excellent. We had a Buffet... More 

Helpful?
Thank Shamir A
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Shamir, Thank You for the Feedback and Recommendation of your Stay, on our Hotel, which made us feel that Certainly our Team has done their Job and you are coming back to stay with us again and again.. Thank You for choosing us as your Best Hotel in Sri Lanka and looking forward to serve you better again at... More 

Thane, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Day 1 in Srilanka had a midnight flight Stress new countries excitement ...lot of doubts and curiosity in mind and our first Hotel in Srilankan trip not at all not at al disappoint us. As its is first hotel in the itinerary and going to set benchmark for upcoming one. About hotel Whole set up is up to the mark... More 

Helpful?
Thank BsaNkeT
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Prestigious Guest, So Nice to hear from you after 6 Months of your stay with us. We are sorry to hear of your Unpleasant Experience at the Hotel and we Apologies you for any inconvenience caused you due to Experience you gone through as you had mentioned on your Feedback. We really wish if you had informed the Management... More 

Llandyrnog, United Kingdom
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We liked this hotel which was ideally located for the lake, temple & a nice walk into the town centre. Without a gym we got up & walked around the lake in the morning instead. You can still see glimpses of the old Colonial hotel although a few botch jobs over the years (e.g., the green corrugated iron roof over... More 

Helpful?
Thank Patrick K
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Patrick, We Appreciate Your Encouraging Comments of your Stay with us and Thank You for sharing the Lovely Comments of your Stay which Encourage more Travelers to discover us. Look forward to serve you again at Hotel Suisse Kandy within the unvarnished Glamour of Colonial Era. Thank You for choosing Hotel Suisse as Your Number One Choice in Kandy... More 

Jeddah, Saudi Arabia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice colonial style hotel . we stayed here for a one day and their service level and the hospitality was above the expected level. peaceful surrounding, nice swimming pool and garden gave us relax stay. also, the place is conveniently located to reach Dalada Maligawa, City Center and Railway station within 5 mnts max.

Helpful?
Thank Avantha S
Hotel S, Manager at Hotel Suisse, responded to this review

Dear Avantha, Our Warmest Appreciation to you for your Lovely Feedback on us. Look forward to serve you again at Hotel Suisse Kandy. Thank You for choosing Hotel Suisse as Your Number One Choice in Kandy !!! Sincerely, The Management of Hotel Suisse Kandy. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Suisse

Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Price Range: $91 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
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Hotel Style:
#10 Family Hotel in Kandy
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