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Mahaweli Reach Hotel

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Mahaweli Reach Hotel
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912 Reviews from our TripAdvisor Community

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Showing 759: English reviews
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Melbourne, Australia
Reviewed 3 days ago NEW

As the CEO of my company AEMC Consultants, I have directed my Marketing Staff not to initiate or conduct any future Marketing Activities with Mahaweli Reach Hotel , as I was really discriminated and humiliated by the Hotel Front Office Staff ( Staff Name Apsara, Front Office Officer, Duty Manager, appeared to be a another staff a waiter ) as...

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Helpful?
Thank HARSHA_PERERA
Worcestershire
Reviewed 1 week ago

This is a beautiful hotel in a lovely setting overlooking the river. The rooms are spacious and modern with large comfortable beds. The lounges and dining areas are well kept and comfortable. There is a good sized swimming pool and sun loungers were never lacking. The food was exceptional both for breakfast and dinner and there was live music both...

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Helpful?
Thank WorcestershireIrene
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We are delighted to note that the location, ambience, facilities, and culinary offerings made your experience at our hotel more enjoyable. We thank you sincerely for your gracious words and look forward to welcoming you at the Mahaweli Reach during your next visit. Thank you,

Riyadh, Saudi Arabia
Reviewed 1 week ago

We stayed two nights here. Location is very nice, right on the river. Property is quite old and it shows. Furniture could be replaced with new one. Balconies are very pretty overlooking the pool etc. In room dining was delicious and good value for money. Breakfast buffet was not on par with 5-star standards. We found a hair in one...

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Helpful?
Thank siddiquikhalid
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We wish to express our sincere appreciation of your feedback on your stay at our hotel. While we are glad that you were happy with the ambience of the hotel, we regret that some of our associates have not provided you with the high standards of service expected of them and which we...

Reviewed 1 week ago via mobile

A very dowdy hotel. Old but not quaint. Pool area and surrounds are the only good part. Mosquitoes are a major problem and I wonder if the ever fog. Trying to get service around the pool is terrible. Maybe they think you're just waving away the mozzies. Lucky for me a pool attendant kindly went to get a waiter. It...

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Helpful?
Thank Rob M
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We sincerely appreciate you taking time to provide your feedback on your stay at our hotel. Your comments regarding the response times, certain aspects of the buffet, and other issues referred by you are noted. We endeavour to maintain the highest standards of service and regret that some of our associates have let...

Amersham
Reviewed 1 week ago

Staff were friendly and very helpful, when my husband showed an interest in the vintage car on the premises a member of staff opened it up for him to have a good look and see under the bonnet Room pleasant and quiet with balcony over large pond /pool. Again a large number of Chinese visitors and occasionally the staff seemed...

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Helpful?
Thank ASC123
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We are truly happy that everyone of our team assisted you in taking away great memories of your visit and thank you for taking the time to express your comments, which is appreciated very much. We will continue to strive and improve our product and services in order to ensure an even better...

New York, NY
Reviewed 2 weeks ago

This was touted as a 5-star property, but that is not the case. It is not a bad hotel, but hard to accept when it is claiming to be something much grander. The pool area is very beautiful, but the public areas look very dated and cramped. You have to walk through the bar/lounge area to access the hotel rooms....

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Helpful?
Thank nyctravelr
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! Whilst we are truly glad that you enjoyed the idyllic setting of our hotel, we regret that certain aspects of your stay did not meet your expectations. The observations mentioned by you are noted and necessary action will be taken in this respect. We strive to give each of our customers a courteous...

Reviewed 2 weeks ago via mobile

Surrounded by an eye catching green environment give the best impression before you enter inside the hotel. Very peaceful and relaxing... Members of staff are polite and kind but service is very slow. Best food 🍲

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Helpful?
Thank Arafath M
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We are truly glad that you enjoyed the ambience, location and facilities. We are continuously developing service standards and upgrading the product to provide an even better experience for our customers. We look forward to welcoming you at the Mahaweli Reach once again, Thank you,

New York City, New York
Reviewed 3 weeks ago via mobile

This is a huge hotel but not a great one. The rooms are very 70's/80's style. There was a random mattress and box spring in the hallway near our room for our entire stay which was pretty revolting. The restaurant is not very good, except at breakfast. The crowd is a weird mix of tourists and business people. The best...

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Helpful?
Thank Cynthia A
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We wish to express our sincere appreciation of your feedback on your stay at our hotel. We regret that certain aspects of your stay did not meet your expectations and that some of our associates had not provided you with the high standards of service expected of them which we strive to maintain...

Vadodara, Gujarat, India
Reviewed 3 weeks ago

We just had their Buffet dinner here- spread was lavish but the food quality was average , the sea food and the traditional spread was good ! Ambience was lovely and the services were good.The bar offered a good choices of cocktails & mocktails.

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Helpful?
Thank Kumar C C
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We are happy that you enjoyed your stay and thank you for taking the time to express your comments, which is appreciated very much. We look forward to welcoming you again for an even better experience. Thank you,

England, United Kingdom
Reviewed 3 weeks ago via mobile

A great destination amidst the hills with the view of the river flowing on its side. A great spot to relax away from the hustle and bustle of the city. The rooms were spacious with a balcony. The breakfast was standard but the dinner was superb with a wide variety to choose from. The pool was quite relaxing but quite...

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Helpful?
Thank Amelia_Wills
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! It gives us great pleasure to note that you both had a relaxing break with us; and that the overall experience provided, contributed to an enjoyable stay. We will continue to strive and improve our product and services in order to ensure an even better experience in the future. We will be delighted...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along the banks of Mahaweli River, Mahaweli Reach Hotel offers 5-star accommodations with rolling mountains as a backdrop. It features a large outdoor pool, Ayurvedic center fitness facilities. Featuring private balconies, air conditioned rooms open out to stunning views of tropical greenery. They are equipped with classic wood furnishings and floors as well as cable TV. Guests can enjoy relaxing Ayurvedic massages after active workouts at the tennis courts. The hotel also provides bike rental, water sports and business facilities. Hearty meals featuring Sri Lankan specialties are served at the restaurant, which also features live entertainment. Hotel Mahaweli Reach is a 30-minute drive from Victoria Golf Course and about a 3 hour drive from Colombo International Airport. We speak your language! ... more   less 

Additional Information about Mahaweli Reach Hotel

Address: 35 PBA Weerakoon Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Price Range: $139 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahaweli Reach Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Mahaweli Reach Kandy
Hotel Mahaweli Reach
Hotel Style:
#3 Business Hotel in Kandy
#7 Luxury Hotel in Kandy
#16 Romantic Hotel in Kandy
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Questions & Answers

Here's what travelers have asked, with answers from Mahaweli Reach Hotel staff and other travelers.
5 questions
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Questions? Get answers from Mahaweli Reach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anti Sri Lanka Values - bad Customer Staff - Even bad gestures from the Waiter”
 of 5 bubbles HARSHA_PERERA, 3 days ago | Read review
“All rooms are okay.”
 of 5 bubbles Cornelisd503, Jan 13, 2017 | Read review
“Ask for a room with a river view. The Executive Suites are fantastic!”
 of 5 bubbles Jay552013, Jan 5, 2017 | Read review
“Dont be disappointed due to the location of the hotel, explore it, enjoy the rooms.”
 of 5 bubbles JatinMittal, Jan 2, 2017 | Read review
“Ask for a river view room”
 of 5 bubbles M0ndell, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question