Absolutely superb view while having a delicious high tea served outside. Great service, wonderful rooms and living room and very relaxing. Really enjoyed the hotel. The meals were tastefully prepared.
From the moment we contacted W15 reservations (Shahi) we realized that was no ordinary hotel. The booking was extremely efficient and professional. We had Tharanga contacting us prior to our arrival asking about our food preferences on arrival and ensuring we found the hotel by sending a pin. When we arrived we were welcomed graciously by the staff and shown to our room immediately which was absolutely beautiful and luxurious. We had a wonderful 3 nights, the food was plentiful and first class. The chef is extremely skilled and the beef was the best I have had in Sri Lanka. The experiences were fun and we took lots of pictures. We did a hike up to the mountain which is a nature lovers dream. Our guide Sanath was very knowledgeable with a degree in zoology and botany. He gave us a great commentary about the plants etc My son and my husband did the electric bike ride which they enjoyed..but it was not for the fainthearted, it was difficult! We all did the 11km tour of the area in the amazing vintage landrover. This was my highlight. I thoroughly enjoyed this..not to be missed. The views from W15 are absolutely breathtaking and are constantly changing. We really enjoyed having our delicious meals whilst looking out onto the mountain range. My son absolutely loved the swing, swinging with that view in front of you was spectacular. What really made this experience extra special was the personal butler..we had Tharanga and Gehan, both were absolutely fantastic. Extremely professional, helpful and courteous. I cannot rate this hotel highly enough if you get a chance..just do it! You won't regret it.…
Our stay at W 15 Hanthana was an unforgettable honeymoon vacation. It was an amazing place with relaxing atmosphere and finest luxuries . The next best part was the fantastic food and exceptional peraonalized service , that we have never experienced before anywhere else. On top of that the breathtaking veiw @W15 gives this place an unique atmosphere. Not to forget the staff was very attentive, professional and friendly. We highly recommend W 15 Hanthana estate kandy!!! Cannot wait to visit again!! Love Upeksha & Chathura.
Overall an absolutely great stay and experience as it was our first time there. Would give it a 10/10 . Staff were extremely friendly and very welcoming . Namely Tharanga , Dilanka & Gihan really made our stay extra welcoming and comfortable . Even the head chef Ajith and his staff made the stay extra special as they all personalized our food to our taste and made us anything and everything . Really happy with our stay will definitely come again and recommend to other friends and family .
What a total disappointment! It’s more expensive than Tea Trails, yet served us Nestcafe in the morning. Morning coffee matters a lot to me. I don’t blame the staff at all, it’s the management that should know better. When I’ve complained they said they ran out of their “Guatemalan Beans”. If I’m the manager/owner of such a high end place, I’d personally drive from Colombo with at least a pack of local Hansa coffee. I do not expect this from a regular lodge, however when you charge this much and market it as a high end boutique, we go there with certain set of expectations. Overall people were service oriented, however I just couldn’t get over with the coffee situation as we’ve stayed there for three nights.