My first impression of this hotel was that it is a bit odd because of the layout. The building has an old part and a new part, which means that you have to walk up two flights of stairs to get to the elevator, and the rooms did not have exterior facing windows. Rooms had interior ‘courtyard’ windows or no windows. We showed up without a reservation and were fortunate that they had a room available (I don’t recommend doing that). It was significantly more expensive than other places we had been staying ($54 USD compared to the $20-$40 USD range for our other hotels) and it was also much nicer. Of all the places we stayed in Sri Lanka, Sevana had the most comfortable beds with the best pillows and the best linens (they were basically Sri Lankan made Frette linen). I had the best night’s sleep here – quiet and comfy, which is striking since it is on a very busy and very noisy street right downtown. The room had a television (our first in Sri Lanka), electric kettle, toiletries, WiFi, and a small refrigerator. There was no safe, but the building is gated at night and felt extremely safe. I really liked the roof top pool, and it was bigger than I thought it would be (still small but I expected tiny). There is a shower next to the pool, which I am pretty sure no one uses to rinse off because there was a fair amount of sunscreen on the surface of the water – guests should do better. There is a seating area for smokers that also serves as a mosquito haven at night. I was not impressed with the food at the restaurant, fairly limited and not much flavor. I liked the chicken soup the best. However, their server Ruwani Piyumika was awesome. She was incredibly friendly, professional, and obviously a very hard worker. The hotel is lucky to have her. The hotel is an easy walking distance to the bus station, central market, lake, mall, and the temple. The central location also means that there are a lot of vagrants in the general area, but it did not feel unsafe. Everything in Kandy shuts down around 9 or 10 so you are in the hotel anyway. This hotel may not have the panoramic views that you get from the hotels on the hillsides, but you also can get around on your own without climbing those hills or taking a tuk tuk and that’s a good thing since traffic is bad in Kandy. Tip: if you want to rent a scooter, there are only five rental places, and you need a reservation. Totally worth it if you do.…
Pros - Central location, easily accessible to all major sights in Kandy. - Staff were very helpful and friendly. Check in/out was quick and easy. - Room was large - we were given a free upgrade. Despite hotel being on a busy road are room was at the back so we heard no noise. - Good price. It’s a budget hotel. Cons - The swimming pool was dirty. - Many of the items on the restaurant menu needed pre ordering the day before.
It was very wonderful experience with sevana city hotel and we enjoyed very well.The best part is customer service,customer service was excellent.Meals and beverages also very yummy ,tasty and fresh.It was very calm and quiet environment.
It has to be said that Sevana City is very much a budget hotel, and is somewhere you would stay for the location rather than the comfort. It's on a busy road, so not exactly serene, but it's a really short walk from all of the nicest bars and restaurants in Kandy, and the Temple isn't too far either. The staff are very friendly and provided a laundry service, while the pool on the roof offers a nice chance to cool down after a day sightseeing. The air-conditioning in our room wasn't working properly however, so we had to rely on the fan so was a little stuffy at times. Given we were only staying briefly we didn't ask to move rooms, but we're sure they would've accommodated us if we had. But for the price you pay, this is a good little place.
For the price, the hotel was lovely. The staff was very kind, and went out of their way to be helpful. The rooms were large, and the breakfast with cooked to order eggs were a nice touch. The hotel was walking distance to the major downtown attractions.
We stayed here for 2 night and had a very nice time. Our room was clean, comfortable and well maintained. Breakfast was pleasant and I enjoyed the complimentary biscuits they left in our room each day. It is in a good location and a great place to explore Kandy by foot. The view from the restaurant is also nice.
The staff was very friendly and the room was clean. But there was a bad smell coming from the aircon. The pool was nice and clean. The food in the restaurant was too expensive. We would stay here again but not for the food.
We only stayed one night here after getting a taxi from Habarana. We were then getting the train the next day to Nuwara Eliya so wanted a hotel close to the station. This was ideally placed. Kandy is a busy city and the hotel is on the main road however the room was quiet. It was quite small but perhaps to be expected for a city hotel. It had everything we needed for a quick stopover. We walked to both the Temple of the Tooth and Kandy Lake. Breakfast was good, good choice and the restaurant has a view over Kandy. Excellent service. The staff also went to the trouble of getting us a cheaper tuk-tuk through the app which was very helpful.
What we liked was the high quality of the room: very good beds, good airco, large room, splendid bathroom. We had the most luxury room of the lot, still at a reasonable price. Location has two sides: the street is unattractive and very noisy, but the rooms have good soundisolation. On the other hand, its very central so you can easily walk around. We had one time diner in the hotel and that was not good. Considering you are so close to "Buono", where you can eat delicioso, that's definitely a better choice.
THE most SUPERB Hotel in Kandy imho. Owned by the DELIGHTFUL Severanithne Family, it can I believe NOT be faulted! The views from some of the rooms are GLORIOUS ~ out over the magical Kandyan Hills and down on to a lively + fascinating Street that leads into Central Kandy. The immaculate food served with love in the 7th Floor Roof top Restaurant is TOTALLY delicious + ALL the Staff are beautiful Gems! We will be back next year! The roof top pool is also WONDERFUL!