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Serene Garden Hotel

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231 Reviews from our TripAdvisor Community

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Showing 150: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW via mobile

Nice hotel with big rooms, that also have balcony. It is situated above the city center, but it is very easy to take a tuk-tuk and get wherever you want to be. Its also still new hotel, so maintenance is not needed yet. Also very friendly staff..

Helpful?
Thank A TripAdvisor Member
London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel on two occasions for one night each time. One time the room was very small and cramped (on a higher floor) and the second time the room was bigger but it was on the lowest floor, where there was a small stream out front that had rubbish in it and it smelt of sewage on... More 

Helpful?
1 Thank 101010Jen
Nicosia, Cyprus
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our most luxury stay during the time in Sri Lanka and we enjoyed it very much. The front desk was always helpful and we got really warmely accepted after the arrival. The service and the food provided (we had half board) matched the price, aka it was wonderful. Amazing was the morning, when there were monkeys everywhere, including... More 

Helpful?
Thank OndrejSim
Mumbai (Bombay), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

You enter the reception and the rooms are down in the lower 5 floors, as it is down a cliff. Small sized pool at the bottom which has no privacy though, as all rooms overlook above it right from the top. Parking is a BIG problem. Rooms are clean and small , housekeeping is on its toes & helpful. Don't... More 

Helpful?
Thank PradeepMehta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in handy for 4 days a bit too much for candy as there isn't much to do its better if you stay there for two n goto nuwara elliya for 2. Hotel is very nice and staff is extremely friendly and helpful. hotel doesn't have much to do inside as they don't even have pool. for pool access you... More 

Helpful?
Thank noxrulz007
Brampton, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2016

A super place to be. You could walk to the Kandy Temple from this place. Friendly staff. Plenty of quiet areas in the property if you want to do some reading or getting your facebook hit. I will go again.

Helpful?
Thank AntonNorbert
Portsmouth, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 24, 2016

I like this hotel a lot, just visited for the third time so that sums up my views. This time I noticed a few signs of wear and tear but would say it is far from jaded. The rooms are very comfortable and spotlessly clean. The staff are friendly and helpful, in common with most Sri Lankans and the buffet... More 

Helpful?
1 Thank John W
serene garden k, Guest Relations Manager at Serene Garden Hotel, responded to this review

First of all, we thank you for having chosen us for your holiday. It is a privilege to serve you as a guest. We are pleased to know that you have so good opinion about us. We really appreciate your feedback Thank you very much for your comments and your interest. We are glad to know that your experience was... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

We are very satisfy with location and staff but food and beverage have to be cared much more We enjoyed our time there as same as we spent like our home We will definitely go there again for few more days to stay You can have good food, enjoy by playing pool table , fantastic atmosphere around the garden which... More 

Helpful?
1 Thank Rodrigosunimal
Thane, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016

We stayed there for one night...overall good experience!!! the rooms were fair, the view from the room was good..valley view...the pool was a bit small.... overall a good place to stay for a couple of nights!!

Helpful?
1 Thank Ambarish O
serene garden k, Guest Relations Manager at Serene Garden Hotel, responded to this review

Thank you for writing this excellent review for us. I’m glad to see that our hotel met your expectations and that you had great stay with us. I hope that if you ever visit Kandy again or any other part of Sri Lanka you will choose Serene Garden giving us a chance to offer you another memorable vacation. More 

London, United Kingdom
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 1, 2016

A fairly basic 3 star lodging - rooms are reasonable size and beds not too bad. An extra towel would have been very much appreciated - 1 for both hand and bath not really sufficient. Breakfast was good with a great choice and the waiters both at breakfast and dinner were very attentive and well drilled in their art.

Helpful?
1 Thank jackw53
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Serene Garden Hotel is situated within walking distance of the city centre and overlooking the serene Kandy Lake. Above all these things, something unique about Serene Garden Hotel: its ambience is serene and the experience blends with the unique enchantment that Kandy serenely weaves in the mind of the foreign traveller, as it has done for centuries. From Serene Garden Hotel, it is walking distance to the Dalada Maligawa (The Temple of the Tooth) across the road from the Kandy Lake. This hallowed temple is synonymous with the historic hill capital of Kandy; it is where the tooth relic of the Buddha is enshrined, enduring symbol of a nation’s sovereignty. ... more   less 

Additional Information about Serene Garden Hotel

Address: 189 Rajapihilla Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Price Range: $73 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Garden Hotel 3*
Number of rooms: 12
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