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The Tourmaline

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Anniewatta, Kandy 20000 Sri Lanka
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Traveler (316)
Room & Suite (61)
Dining (32)

About

#24 of 178 hotels in Kandy
Location
Cleanliness
Service
Value
Refurbished in 2009, Hotel Tourmaline has evolved over the years to portray a resort lifestyle that caters to the discerning traveler. With painstaking attention to detail—from its elegant exterior, cuisine and ambience, the hotel is ideal for both the business as well as leisure traveler. The natural scenic beauty that surrounds the hotel creates the perfect relaxing atmosphere to help you unwind and enjoy the many modern amenities that make your stay a memorable one.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Tennis court
Billiards
Kids' outdoor play equipment
Car hire
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Table tennis
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French, Sinhala
482Reviews6Q+A88Room tips
Traveler rating
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tilak_r1972 wrote a review Oct 2021
United Arab Emirates32 contributions6 helpful votes
We travelled to Srilanka after two years in July 2021 during pandemic and selected this hotel as our first stay to perform health screening and stay back few days. It was truly amazing how the staff and the management of the hotel took extra steps to maintain the safety of the guests and maintain health guidelines. Thanks to the hotel management of providing us the best view rooms for my family during 6 days stay. We had so much of relaxation overlooking the beauty of the Kandy nature with nice weather. Definitely we will retuning back next year.
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Date of stay: July 2021
Value
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Response from Anura Basnayake, General Manager at The Tourmaline
Responded 4 weeks ago
Dear Valued Guest, Thank you for your kind compliments regarding your stay with us during your quarantine period. We are truly humbled to note that, overall facilities on offer has won your heart whilst affording you a satisfactory hotel experience even during these difficult situation. Awaiting to welcome you back with your loving family for another vacation! Thank You,
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Kap A wrote a review Mar 2021
2 contributions
Whole of our family has had two weeks of hotel quarantine at Tourmaline Kandy in Late Feb 2021 and the stay was pleasant and nice. Located in a high altitude in Kandy with a panoramic view of the hill country at the balcony hotel rooms were very spacious with all the amenities. Very friendly staff and superb service. Will definitely come again...... Kap A
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Date of stay: February 2021Trip type: Traveled with family
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Response from Anura Basnayake, General Manager at The Tourmaline
Responded Mar 9, 2021
Dear Valued Guest, Thank you for taking time to review us in this forum and also for your kind words of praise. It is nice to know and share that we’ve succeeded in all our efforts to create a memorable stay for you while spending the quarantine period safely and comfortably. We would love to welcome you back to Tourmaline during your next holidays !
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LEMONS_11 wrote a review Feb 2020
Glasgow, United Kingdom125 contributions75 helpful votes
Stayed here two nights during a trip. One of the nights fell on my birthday and the hotel were very kind in decorating my bed with birthday wishes (see photo) and presenting me with a cake which was very kind of them. The rooms were good with great views. The food (as in all the hotels we stayed in) wasn’t the best but ok
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Anura B, General Manager at The Tourmaline
Responded Feb 27, 2020
Dear Valued Guest, Thank you for taking time to leave a comment on this forum and for selecting Hotel Tourmaline for your stay in Kandy. It was pleasure to appreciate our efforts to make your birthday surprise. Your remark on food was well noted. looking forward for the pleasure of welcoming you once again ! With Best Regards,
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John R wrote a review Feb 2020
West Kirby, United Kingdom67 contributions11 helpful votes
Friendly efficient staff. They noticed that it was my birthday and produced a birthday cake after the meal. The food was very good with an interesting range of Sri Lankan food on the buffet although the Vadi and chutneys were hard to spot because they were in a corner and not labelled. The room was due for refurbishment but could have been improved greatly by simple soft furnishings or a picture on the wall.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Anura B, General Manager at The Tourmaline
Responded Feb 10, 2020
Dear Valued Guest, We wish to thank you for the kind compliments followed by your stay with us ! The pleasure is all ours in having you reside with us and pleased to know that our views, rooms and cuisine were up to your preferred level of comfort. We appreciate your observations and will indeed be taken into due consideration for our future betterment. Please Be our guest once again! With Best Regards,
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Di Gunning wrote a review Jan 2020
6 contributions1 helpful vote
This is our second time visiting this hotel. The place is situated in a lovely position and if you go to the sister hotel a few minutes walk, you will get a brilliant view of Kandy. All the staff at Tourmaline hotel are so friendly and it is like a home from home. You will not be disappointed here. The rooms are very clean with all toiletries. The food is to so delicious and when you go to the restaurant,the chef will quite often come out and speak to the guest to make sure you are happy. The restaurant staff are all awesome too. Thus trip was a birthday presen from my husband and we chose this hotel again. Thank you Rashika Rathbayaka (assistant manager) and Jagath Amarakeon (night duty manager) for making our stay so memorable once again. Keep up the great work that you guys do best. With sincere gratitude and thanks to all staff at this hotel.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Anura B, General Manager at The Tourmaline
Responded Feb 1, 2020
Dear Prestigious Guest, A heartfelt “thank you”, for your generous comments and for selecting Hotel Tourmaline as your holiday destination for the second time! We are grateful for your kind words of praise for our staff and all other Sri Lankan hospitality. It was indeed a pleasure to hear that our team have created you a home away from home. Looking forward to welcoming you to stay again with our great family!
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PRICE RANGE
$67 - $135 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaCentral ProvinceKandy DistrictKandy
NUMBER OF ROOMS
24
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Frequently Asked Questions about The Tourmaline
Which popular attractions are close to The Tourmaline?
Nearby attractions include Jayamali Batiks Studio (0.6 miles), Bahiravokanda Vihara Buddha Statue (0.4 miles), and Kandy Market Hall (0.6 miles).
What are some of the property amenities at The Tourmaline?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Tourmaline?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Tourmaline?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Tourmaline?
Yes, free parking is available to guests.
What are some restaurants close to The Tourmaline?
Conveniently located restaurants include Cool Corner Fried Ice Cream Parlor, Kandyan Muslim Hotel, and The Whizz.
Are there opportunities to exercise at The Tourmaline?
Yes, guests have access to a pool during their stay.
Is The Tourmaline located near the city center?
Yes, it is 0.9 miles away from the center of Kandy.
Are any cleaning services offered at The Tourmaline?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tourmaline offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Tourmaline?
The staff speaks multiple languages, including English, French, and Sinhala.