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Jetwing Jaffna

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37 Mahatma Gandhi Road, Jaffna 40000 Sri Lanka
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (509)
Room & Suite (172)
Dining (81)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jetwing Jaffna
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 29 hotels in Jaffna
Location
Cleanliness
Service
Value
Travelers' Choice
Jetwing Jaffna is a culturally contemporary luxury hotel located on the historical Mahatma Gandhi road, right next to Cargills Square, in the heart of Jaffna. Within walking distance to the city’s lively market, railway and bus terminal as well as the iconic Jaffna Fort and Jaffna Library. This seven-story high retreat is home to 55 Deluxe rooms with distinctive modern living spaces and absolute comfort inspired by the rich culture and heritage of the Jaffna peninsula. Home to a revered regional cuisine, the main restaurant, Peninsula prides itself on an assortment of edible northern wonders and global favourites to suit every palate. The rooftop bar, Jaffna Sky Lounge, overlooks our lively city, its lagoons and silhouettes of palm trees at sunset for a relaxing atmosphere to enjoy a selection of signature cocktails and bites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
Conference facilities
Meeting rooms
Rooftop terrace
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Rooftop bar
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Sinhala, Tamil
645Reviews2Q+A100Room tips
Traveler rating
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Popular mentions
PoojaPyne wrote a review Jun 2021
Nugegoda, Sri Lanka68 contributions32 helpful votes
A medium sized city hotel. Rooms are okay but the cushion covers need to be changed as they seem a bit worn out. Due to the covid situation, the restaurant did not serve buffet breakfast but offered set menus. I stayed for 2 nights and both the days I opted for Sri Lankan breakfast which was quite tasty. The hotel does not have a pool. If you want a pool, you need to book their sister property - North Gate Jaffna. We had dinner on the 2nd night (room service) which was tasty too. I felt the balcony design was a bit old school overlooking the city and the lagoon at a distance. Driver accommodation is provided FOC in a nearby location but the food is chargeable (a very nominal prove). Overall it was a good stay.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Jetwing Hotels, General Manager at Jetwing Jaffna
Responded 6 days ago
Dear Guest, Thank you for sharing your review on TripAdvisor following your stay at Jetwing Jaffna, Sri Lanka. It is always a treat to receive positive comments from satisfied guests like yourself as it not only compliments our services but also delivers a promising message to all our future guests. We have shared your compliments with the entire team and all our associates, especially for the delicious Sri Lankan food offered on request. Having indulged in our personalized Jetwing hospitality, we hope you return soon for a similarly enjoyable vacation with us. Vanakam! Vivian Vaz Resident Manager Jetwing Jaffna
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Thimantha R wrote a review May 2021
Gampaha, Sri Lanka27 contributions1 helpful vote
+1
We stayed two nights and the overall experience is great. Size of the room is little bit of small but have enough space to move. Food is average. There is no much variations. Same things were there for the two days. Jaffna town, library and the fort are in walking distance. Staff is very friendly and supportive. There were some items missing when we checked in to the room (Team cups and complementary tea bags/coffee and sugar, iron etc..) Also room was not clean till we return to the hotel in the evening on the second day. But overall experience is good and can rate 7.5 out of 10.
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Date of stay: April 2021
Value
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Response from Jetwing Hotels, General Manager at Jetwing Jaffna
Responded 6 days ago
Dear Guest, Thank you for sharing your feedback on TripAdvisor following your recent stay with us. We take our commitment to guest satisfaction very seriously and I have shared your specific comments with all departments concerned and it has been addressed. We sincerely hope that despite your less than perfect stay with us you will be able to give us the opportunity to show you our true worth, thereby restoring your faith in our ability to provide services and products that anyone would expect of Jetwing. Vanakam! Vivian Vaz Resident Manager Jetwing Jaffna
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TJE47103 wrote a review May 2021
18 contributions7 helpful votes
We had a wonderful stay in Jaffna. So glad we found this hotel. It is in the center of town and has some stunning views. There is a rooftop bar with great views. The restaurant serves great Sri Lankan and Indian food. The chef prepared some special off menu items that were fantastic. The staff are welcoming and provided excellent service. These people excelled in hospitality. The rooms are comfortable and clean. We will definitely stay here again on our next visit.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Jetwing Hotels, General Manager at Jetwing Jaffna
Responded May 21, 2021
Dear Guest, Thank you for your wonderful review following your stay at Jetwing Jaffna, this May. We are glad to know your vacation with us had been of top quality in all aspects. We at Jetwing Jaffna do our best to make each guest feel homely and well looked after. We believe in extending exceptional service standards in order to ensure each guest makes the best of his/her vacation with us. We have shared your compliments with the entire team and all our associates, especially for the delicious food offered on request. Thank you for your very encouraging feedback. We are truly flattered. Having indulged in our personalized Jetwing hospitality, we hope you return soon for a similarly enjoyable vacation with us. Vanakkam! Vivian Vaz Resident Manager Jetwing Jaffna
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Medha wrote a review Apr 2021
5 contributions3 helpful votes
We stayed one night at jetwing jaffna. Rooms were awesome. As there were few guests (coz of covid)only set menues were served. But they were so delicous. I really liked the architecture of the hotel. I highly reccommend this hotel if you truly like jaffna authentic dishes.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Mahinda W wrote a review Mar 2021
Colombo, Sri Lanka217 contributions120 helpful votes
Situated in the heart of the town, 05 minutes from the famous North Railway Station. Once inside, the bustle of the City ends. It is totally relaxing, spacious and relaxing, just what a traveller needs after the long journey. Rooms are excellent, well appointed, great linen and housekeeping. The staff is very attentive. The restaurant is large, cuisine excellent. One should not miss the enthralling experience of chilling out at the rooftop pub. View is super and so is the bar service. The restaurant treats one to excellent sea food curries and the world famous Jaffna Mutton curry. An experience not to be missed.
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Date of stay: January 2021
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Lagoon view rooms
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Response from Jetwing Hotels, General Manager at Jetwing Jaffna
Responded Mar 28, 2021
Dear Guest, Thank you for the great review following your recent stay at Jetwing Jaffna. We are glad to know your stay with us had been a memorable experience. We are very appreciative of your feedback complimenting the hotel. Your kind words not only praise the unique features of the property, but also deliver a picturesque message to all guests who wish to patronize Jetwing Jaffna in the near future. Having indulged in our personalized Jetwing hospitality, we hope you return soon for a similarly enjoyable vacation with us. Vanakkam! Vivian Vaz Resident Manager Jetwing Jaffna
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PRICE RANGE
$42 - $109 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaNorthern ProvinceJaffna
NUMBER OF ROOMS
55
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Frequently Asked Questions about Jetwing Jaffna
Which popular attractions are close to Jetwing Jaffna?
Nearby attractions include Jaffna Fort (0.4 miles), Jaffna Market (0.3 miles), and Kadurugoda Buddhist Temple (0.7 miles).
What are some of the property amenities at Jetwing Jaffna?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Jetwing Jaffna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jetwing Jaffna?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jetwing Jaffna?
Yes, free parking is available to guests.
What are some restaurants close to Jetwing Jaffna?
Conveniently located restaurants include Malayan Cafe, Peninsula, and Green Grass Hotel & Restaurant.
Does Jetwing Jaffna have an airport shuttle?
Yes, Jetwing Jaffna offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Jetwing Jaffna located near the city center?
Yes, it is 0.7 miles away from the center of Jaffna.
Are any cleaning services offered at Jetwing Jaffna?
Yes, dry cleaning and laundry service are offered to guests.
Does Jetwing Jaffna offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Jetwing Jaffna?
The staff speaks multiple languages, including English, Tamil, and Sinhala.