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Jetwing Jaffna

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37 Mahatma Gandhi Road, Jaffna 40000 Sri Lanka
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (493)
Dining (81)
Room & Suite (81)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jetwing Jaffna
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 26 hotels in Jaffna
Location
Cleanliness
Service
Value
Travelers' Choice
Jetwing Jaffna is a culturally contemporary luxury hotel located on the historical Mahatma Gandhi road, right next to Cargills Square, in the heart of Jaffna. Within walking distance to the city’s lively market, railway and bus terminal as well as the iconic Jaffna Fort and Jaffna Library. This seven-story high retreat is home to 55 Deluxe rooms with distinctive modern living spaces and absolute comfort inspired by the rich culture and heritage of the Jaffna peninsula. Home to a revered regional cuisine, the main restaurant, Peninsula prides itself on an assortment of edible northern wonders and global favourites to suit every palate. The rooftop bar, Jaffna Sky Lounge, overlooks our lively city, its lagoons and silhouettes of palm trees at sunset for a relaxing atmosphere to enjoy a selection of signature cocktails and bites.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
Conference facilities
Meeting rooms
Rooftop terrace
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Rooftop bar
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Sinhala, Tamil
635Reviews2Q+A100Room tips
Traveler rating
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Popular mentions
Chamari Kulatunga wrote a review Feb 13
7 contributions
When looking for a place to stay on our visit to jaffna, we picked jetwing for the name and we picked jetwing jaffna over jetwing North Gate purely based on photos. It was a nice and cozy hotel. They warmly welcomed us and it felt fine at the entrance itself. The rooms were fairly small, like around 400 sqft including the bathroom as well. But it was cozy and comforting and after a long journey in the hot sun, this small room completely cooled us down,even though it had the feeling of a motel designed for business visits. It's located in the centre of jaffna Town, we could even walk to the Fort. The evening was beautiful in the roads and it was lovely to see so many people jogging and enjoying the sunset. The restaurant was also very cozy and they had a very nice and authentic food menu. The waiting staff was very supportive and helped us picking our food, letting us enjoy the flavours of jaffna. We had to get our stay extended and the staff helped us in getting everything done so smooth. They didn't have a gym, yet I got the rooftop opened so early in the morning for my yoga. We simply loved everything about the hotel, it felt so comfotingly different. We wouldn't hesitate in recommending this hotel to anyone who visit jaffna. Thank you Jetwing Jaffna.
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Date of stay: February 2021Trip type: Traveled with family
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laky79 wrote a review Jan 2021
Colombo, Sri Lanka8 contributions1 helpful vote
Spent two nights at Jetwing Jaffna for a work-related trip. The front desk was very efficient, even with us checking in at 5 am in the morning. They had all precautionary methods in place in view of the pandemic. A city hotel that worked perfectly for us. The location is central and has nice views of the city. Our interaction with the staff was minimal for mutual safety. But their service never fell short of anything. The restaurant staff made sure we were well fed and was very courteous and friendly. Staff had also taken the effort to wrap each and every item in the room as a safety measure in view of the pandemic. Highly recommended. PS. I hope you revert to glass water bottles and minimizing plastics once the pandemic is over!
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Date of stay: December 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Better views of the city on upper levels
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Response from Jetwing Hotels, General Manager at Jetwing Jaffna
Responded 2 weeks ago
Dear Guest, Thank you for the great review following your recent stay at Jetwing Jaffna. We are glad to know your stay with us had been a memorable experience. We are very appreciative of your encouraging feedback highlighting many services and facilities extended to you by our associates. Your kind words not only complement our service levels but are also a promising message to all guests who wish to visit us in future. We are also grateful for highlighting the safety measures at the resort and the health, safety and wellbeing of our guests and colleagues have always been our top priority. Having indulged in our unique Jetwing hospitality, we hope you will return again soon for a similarly comfortable and relaxed holiday with us. It will be a pleasure to have you staying with us again. Until we meet again, thank you for your patronage. Vanakkam! Vivian Vaz Resident Manager
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Manique G wrote a review Jan 2021
Colombo, Sri Lanka65 contributions16 helpful votes
We spent three nights at the hotel. Without hesitation I can say that the property exceeded our expectations in every aspect. The Covid protocols were followed meticulously and we felt safe and secure. This was priority for us. The rooms were very well equipped and spotless. From our rooms on the 7th floor we could see the beautiful waterways of the peninsula, the Jaffna Fort and several other landmarks. The greatest asset the hotel has is its staff starting from the Manager Amaran who led his team well and was seen around all the time.The warmth extended by the reception staff on arrival and departure was exuded by the entire hotel team throughout our stay. Chef Anura with his team dished up a great variety of specialty cuisine which was delicious. The restaurant staff were extremely helpful. Basically nothing was too much trouble for them. They were professional but courteous and friendly. While the hotel is located in the city it is away from the crowds and hustle and bustle. We would always go back to this property when we visit Jaffna.
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Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip: 7th floor rooms facing the sea have beautiful views
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Response from Jetwing Hotels, General Manager at Jetwing Jaffna
Responded 2 weeks ago
Dear Guest, Thank you for your wonderful review following your stay at Jetwing Jaffna, this January. We are glad to know your vacation with us had been of top quality in all aspects. We are very appreciative of your encouraging feedback on our services and facilities. We are also happy hear that our team including Manager Amaran and Chef Anura took great care of you all throughout your stay. Your generous feedback has been shared with them, and I am sure this will prove to be a tremendous source of inspiration to them. Having indulged in our unique Jetwing hospitality, we hope you will return again soon for a similarly comfortable and relaxed holiday with us. It will be a pleasure to have you staying with us again. Until we meet again, thank you for your patronage. Vanakkam! Vivian Vaz Resident Manager
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TwoMumsTravelling wrote a review Oct 2020
Colombo, Sri Lanka49 contributions1 helpful vote
Eight of us made a 4 day trip to Jaffna to visit the city, Delft & Nagadeepa and the peninsula. We booked a package with Jetwing to travel from Colombo, staying at Jetwing Jaffna for 3 nights, touring with a minibus and a guide over the 4 days. The hotel was comfortable, meals were really tasty, we enjoyed the specialities of the region. Staff were very friendly, guiding us to the best shopping spots Our guide was extremely helpful, knowledgable and an excellent driver.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip: Ask for the rooms that face the sea. Several of our groups rooms faced a blank wall.
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Response from Jetwing Hotels Limited, General Manager at Jetwing Jaffna
Responded Nov 10, 2020
Dear Guest, Thank you for the great review following your recent stay at Jetwing Jaffna. We are glad you were able enjoyed the hospitality of Jetwing Jaffna and this wonderful part of our country. Your appreciations will be shared with all our associates. We take this opportunity to welcome you back to another memorable stay in the future. Thanking you once again! Vanakkam! Christopher Ponnadurai General manager
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Shehani wrote a review Oct 2020
Sri Lanka6 contributions
We visited Jetwing Jaffna on the 30th of Oct which was a weekday prior to a holiday. Hotel was flexible enough to support us with the early check-in. Staff at the front office and F&B was so helpful and friendly. Food variety was excellent as it gave more priority to the authentic Jaffna food whereas there were western less spicy food as well. Talking about the location: As i mentioned above the hotel is located in the heart of the city. From the hotel we walked to Jaffna Fort and the Public Library and on our way back we walked to the most popular Jaffna Market. From the hotel we took a Cab for Nallur Kovil for LKR 200.
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Date of stay: October 2020
Location
Service
Sleep Quality
Room Tip: closer to Jaffna fort, Public library and Jaffna Market
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Response from Jetwing Hotels Limited, General Manager at Jetwing Jaffna
Responded Oct 9, 2020
Dear Guest, Thank you for your fantastic review. We are glad you enjoyed your stay with us at Jetwing Jaffna. Thank you for the wonderful comments of location, food, and specially on our associates. We hope to have the pleasure of welcoming you back to Jetwing Jaffna once again. Thanking you once again Vanakkam! Christopher Ponnadurai General manager
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PRICE RANGE
$42 - $109 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaNorthern ProvinceJaffna
NUMBER OF ROOMS
55
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Frequently Asked Questions about Jetwing Jaffna
Which popular attractions are close to Jetwing Jaffna?
Nearby attractions include Jaffna Fort (0.4 miles), Jaffna Market (0.3 miles), and Kadurugoda Buddhist Temple (0.7 miles).
What are some of the property amenities at Jetwing Jaffna?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Jetwing Jaffna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jetwing Jaffna?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jetwing Jaffna?
Yes, free parking is available to guests.
What are some restaurants close to Jetwing Jaffna?
Conveniently located restaurants include Malayan Cafe, Peninsula, and Green Grass Hotel & Restaurant.
Does Jetwing Jaffna have an airport shuttle?
Yes, Jetwing Jaffna offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Jetwing Jaffna located near the city center?
Yes, it is 0.7 miles away from the center of Jaffna.
Are any cleaning services offered at Jetwing Jaffna?
Yes, dry cleaning and laundry service are offered to guests.
Does Jetwing Jaffna offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Jetwing Jaffna?
The staff speaks multiple languages, including English, Tamil, and Sinhala.