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Jaffna Heritage Hotel

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135 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Bedfordshire,UK
Reviewed 3 days ago NEW

We arrived after a long hot day travelling. We were in the annexe and had a less than friendly or efficient welcome. A young lady rushed over from the main building and looked down her nose at us while we completed the registration. No information was given about anything and we weren't given the customary fruit juice as a welcome...

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Thank 50_s0methings
Great Malvern, United Kingdom
Reviewed 3 weeks ago

A 3 night stay in room 101. Pros: a very friendly and helpful manager and front of house team. Breakfasts were a more than adequate 'continental breakfast' We didn't eat in for other meals. Request for an early breakfast and lunch pack on one day, met with no problems. Cons: the room itself was spacious enough but the furnishings are...

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Thank Michael H
Reviewed February 17, 2017 via mobile

Good service, excellent food. Serves no alcohol but there is a decent cafe across the road. We stayed in the villa and everything was up to standard. Extremely helpful manager. Would definitely recommend this for a stay in Jaffna.

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1Thank Hanselchen
Reviewed February 11, 2017

we stayed a few days in kayts and then had one night in the heritage hotel. the people were very nice and helpful. we didnt have much time so we hat dinner at the hotel, it was truly tamil and very nice. the hotel is very central and the rooms spacious and very comfortable, we really could relax and enjoy!

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Thank Markus S
Singapore
Reviewed February 7, 2017

We stayed 2 nights on a business trip and honestly-speaking, didn't actually spend that much time in the hotel. It is simple and clean, but things go slightly pear-shaped when the hotel runs at capacity. Most of the visitors at the JHH are tourists visiting the town but if you're there for work and need to have meals served efficiently...

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1Thank explrdvr37
TelsonF, General Manager at Jaffna Heritage Hotel, responded to this review

Thank you for your valuable comment. We do appreciate. Thank you

Colombo, Sri Lanka
Reviewed January 21, 2017 via mobile

Awesome hotel and would recommend to anyone. Friendly staff and you get a smile from everyone starting from the security upto the Manager. Deepal is a nice gentleman who was flexible and very welcoming. We had to come to this wonderful place after we decide to leave an awful hotel in the middle of the night, yet people at this...

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Thank GeorgeIVSL
TelsonF, General Manager at Jaffna Heritage Hotel, responded to this review

Thank you for your valuable comment. We do appreciate. Thank you

Colombo, Sri Lanka
Reviewed December 13, 2016

This hotel is located almost center of the Jaffna peninsula. Also it is in the walking distance to the Nallur Temple which I think the biggest Hindu Temple in Sri Lanka. Food being served are all vegetarian, so as the all the hotels around the Nallur Temple. But its good once in a while. I only got the breakfast from...

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1Thank wijithapaw
TelsonF, General Manager at Jaffna Heritage Hotel, responded to this review

Thank you

Colombo
Reviewed October 30, 2016

Be ready to starve. B'fast is barely sufficient for you to survive two hours. Forget about eating their food if you are up for a long day. Also please note that they PREPARE FULLY VEGETARIAN food, so your fancy english b'fast will be ruined when you see that the b'fast arrangement only has bread and butter. No eggs, no sausages....

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1Thank Upek
TelsonF, General Manager at Jaffna Heritage Hotel, responded to this review

We apologize for the short comings at the hotel during your stay. We have noted the short comings and taken measures to improve the service and we have briefed the team and to improve the services. Thank you

Amsterdam, The Netherlands
Reviewed October 25, 2016 via mobile

Jaffna is a special place to visit nowadays. Since there is peace the people have to get used to receiving tourists again. Same applies for the staff in this sympathetic hotel. Given the important temple nearby there are tight rules with respect to serving meat and alcohol. That is not a problem, since the hotel offers all kinds of dinner...

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Thank Robert K
TelsonF, General Manager at Jaffna Heritage Hotel, responded to this review

We apologize for the short comings at the hotel during your stay. We have noted the short comings and taken measures to improve the service and we have briefed the team and to improve the services. Thank you

Reviewed October 12, 2016

this is a good place to spend your holiday/lodge in Jaffna. Acceptable level and room conditions. Many are air conditioned. Rooms with attached bath rooms. I found water runs very slowly in the shower. They provides south Indian type breakfast. They have supper pittu. The place is very closer to the famous Rio ice cream outlet. Hope this ll help...

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Thank Chandana H
TelsonF, General Manager at Jaffna Heritage Hotel, responded to this review

Thank you for your comments. We will be looking forward for your next visit to serve you better Thank you

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Jaffna Heritage Hotel

Address: Temple Road, Nallur, Jaffna 40000, Sri Lanka
Location: Sri Lanka > Northern Province > Jaffna
Price Range: $46 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jaffna Heritage Hotel 3*
Number of rooms: 10
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Questions & Answers

Questions? Get answers from Jaffna Heritage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have rooms near reception on the ground floor if you don't fancy climbing stairs.”
 of 5 bubbles explrdvr37, Feb 7, 2017 | Read review
“I think view for all the room are same”
 of 5 bubbles wijithapaw, Dec 13, 2016 | Read review
“Upstair better”
 of 5 bubbles Upek, Oct 30, 2016 | Read review
“Rooms in the main block.”
 of 5 bubbles 951chandanah, Oct 12, 2016 | Read review
“Choose Jetwing”
  • The tiny shower
 of 5 bubbles PC20132013, Aug 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question