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Tilko Jaffna City Hotel

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Tilko Jaffna City Hotel
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148 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Colombo, Sri Lanka
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago via mobile

We stayed one night here . Good spacious AC rooms with hot water tea coffee & TV . Quick room service . There was an odd smell in the toilet . But toilet was clean . Free Wifi is not working .only working close to reception . Has good AC Restaurent & banquet hall . Breakfast was delicious with authentic... More 

Helpful?
Thank Praveen P
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We are looking forward to having you again as a guest in our hotel. Thank You. Yours sincerely V.Shanger Front Office Manager Tilko Jaffna City Hotel. More 

Colombo, Sri Lanka
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

Stayed for 3 nights. It's basic and so is the breakfast. The rooms seems clean but there was an odd smell in my room. Found two cockroaches there too. In all fairness - it was the rainy season too / so that might explain it. There was no warm water for two days - then again it was hot and... More 

Helpful?
Thank Nanna Z
Melbourne, Australia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Hotel Tilko was a let down considering it is one of few in the area and quite large. The food was not that great and the service was mediocre. Many staff spoke english which was good however was finding it hard to understand us at times. Would not be staying here again.

Helpful?
Thank Tanila D
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guests, Thank you for your review on TripAdvisor. We have also noted your kind comments on items we have to improve on and on which we can certainly do better. Apologies for any inappropriate behavior of our staff. We have taken this up with respective departments and will closely monitor the situation. Thank you. Yours sincerely V.Shanger Front Office... More 

Travelers are raving about these Jaffna hotels

Leicester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2016 via mobile

Great hotel and location, even better was the service provided by manager Stanley xavier.. From helping with the local tourist attractions to providing a wheel chair for my mom. Jaffna is the friendliest city in the world # my kudos to Tamil Hindus who were the best locals I have ever met.. Jaffna is a must if u visit srilanka... More 

Helpful?
1 Thank kowta
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guest, Many thanks on you “Fantastic” review. Great to hear of your marvelous impressions of your stay with us in TILKO JAFFNA CITY HOTEL. And you are “most welcome” – any time! It was great to have you as our guests and it will be our honor to greet you again. Yours sincerely V.Shanger Front Office Manager Tilko Jaffna... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 6, 2016

The hotel is located down a side road off one of the Main Streets of Jaffna. This was fine as it blocked out the noise of a busy street. The grounds were well maintained and lovely and green. Stepping into the hotel foyer, felt that it was old and not really appealing. We were taken to our room, the door... More 

Helpful?
Thank 14081959wm
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guest. Thank you for your comments. And thank you for it and for pointing your positive experiences of our garden . We have also noted your kind comments on items we have to improve on and on which we can do better. Thank you again. Yours sincerely V.Shanger Front Office Manager Tilko Jaffna City Hotel. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 5, 2016

It is a comfortable hotel and room facilities are also good. It is up to a higher level we can expect in Jaffna. Food is quite good. I liked the egg noodles soup they served. There was no buffet in the night.

Helpful?
Thank sachini s
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guest. Thank you for your positive comments. And thank you for it and for pointing your positive experiences of our food, facilities and services. We have also noted your kind comments on items we have to improve on and on which we can do better. Thank you for staying with us and for ranking us highly. Yours sincerely V.Shanger... More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 25, 2016 via mobile

It was a pleasant stay and great location in Jaffna (very close to the Dutch fort). The rooms are spacious, comfortable and there is wifi in the room. The hotel has a very nice garden and a lovely English-style bar, the best we have seen in Jaffna during our stay. I recommend the hotel for exploring Jaffna and the islands... More 

Helpful?
1 Thank agnes-1992
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guest, Many thanks on you “Fantastic” review. Great to hear of your marvelous impressions of your stay with us in TILKO JAFFNA CITY HOTEL. And you are “most welcome” – any time! It was great to have you as our guests and it will be our honor to greet you again. Yours sincerely V.Shanger Front Office Manager TILKO JAFFNA... More 

Colombo, Sri Lanka
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 19, 2016

I stayed for 3 nights in a triple room.It was a good hotel in Jaffna .They had clean swimming pool and also steam bath facility and sauna bath facility.You should pay for that additional facilities.Service also good.Only bad thing was very bad smell in front of the hotel.It's really bad smell.

Helpful?
1 Thank DAYAFTERSACHI
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guests, Thank you for your review on Tripadvisor. Great to hear your overall experience of TILKO JAFFNA CITY HOTEL during your stay was good and that you recommended our hotel as “good value and worth a visit”. We have also noted your kind comments. That bad smell coming from next to our hotel area control by Jaffna municipal council.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2016 via mobile

Took my family on a holiday, stayed 3 days. Clean, convenient, economical hotel. Good food. Staffs kind and helpful. Had a good stay, could recommend to any and hoping to visit again. Thanks to Bosco and others. Rahmy, Colombo

Helpful?
2 Thank MoRahm68
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Dear Guests, Thank you for your review on Tripadvisor. Great to hear your overall experience of TILKO JAFFNA CITY HOTEL during your stay was good and that you recommended our hotel as “good value and worth a visit”. We look forward to greeting you again in TILKO JAFFNA CITY HOTEL. Thank you for staying with us and for ranking us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 7, 2016

We stayed here in 2014. The place was generally clean and well maintained. It's not similar to other star class hotels in other parts of Sri Lanka. But we did enjoy the stay there. The food was excellent.

Helpful?
1 Thank Wantderlust1
Thavarajah T, Front Office Manager at Tilko Jaffna City Hotel, responded to this review

Thank you for your review and for choosing our hotel. We would like to inform you our hotel has gone through renovation where as we have installed brand new A/C and T.V in all the room's.The floor carpets are now replaced with tiles, all the bathrooms have been fitted with shower cubicles. Our management has employed professional staff to deliver... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Free Breakfast

Additional Information about Tilko Jaffna City Hotel

Address: 70/6 K.K.S Road, Jaffna 40000, Sri Lanka
Location: Sri Lanka > Northern Province > Jaffna
Price Range: $62 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tilko Jaffna City Hotel 3.5*
Number of rooms: 38
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Questions & Answers

Here's what travelers have asked, with answers from Tilko Jaffna City Hotel staff and other travelers.
1 question
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Questions? Get answers from Tilko Jaffna City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggest booking into Jetwing Jaffna”
 of 5 bubbles 14081959wm, Oct 6, 2016 | Read review
“select upper floor rooms”
 of 5 bubbles nimalshans, Aug 27, 2016 | Read review
“the rooms are good”
 of 5 bubbles devi37, Aug 22, 2016 | Read review
“get a driver - lots to see in jaffna and would need a driver to get around. go to the fort before 6pm as it closes as 6pm.”
 of 5 bubbles brookemyers1, Aug 14, 2016 | Read review
“go the the higher floors - caution: Ground floor is First Floor.”
 of 5 bubbles Christoff123, Jul 25, 2016 | Read review
5 of 5
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