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North Gate by Jetwing

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Station Road, Jaffna 40000 Sri Lanka
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (277)
Dining (67)
Room & Suite (31)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from North Gate by Jetwing
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 26 hotels in Jaffna
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the culturally vibrant city of Jaffna, North Gate by Jetwing reflects the perfect blend between traditions and modernity along with the best of luxury comforts while being just a few steps away from the Jaffna Railway Station, making the journey to the North effortless. The hotel features 44 rooms – the majority of which are Deluxe rooms, followed by 4 Family rooms and 4 Suites fitted with a private balcony that looks over the city of Jaffna and beyond. The property is equipped with an array of modern amenities and services including a swimming pool, gym, and one of the largest conference rooms in the northern peninsula. The restaurant, Northern Station at North Gate by Jetwing prides itself on the cuisine from our peninsula, some of the finest seafood in the world, set apart by its exotic flavours that are sure to leave your tastebuds tingling. The bar is well stocked with fine wines, spirits, and a selection of exotic cocktails inspired by the colourful Jaffna peninsula for your absolute pleasure.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
24-hour security
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Sinhala, Tamil
214Reviews4Q+A42Room tips
Traveler rating
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Popular mentions
TouringSriLanka wrote a review Feb 17
Colombo, Sri Lanka26 contributions
An ideal base for making excursions around the peninsula, we chose this hotel because of the spacious rooms and beautifully designed public areas including the spacious dining area cum bar which also serves as a wi-fi café. The hospitality and the service is commendable with one major drawback in the kitchen department. The issues arose when set meals were offered and the all the guests had to experience a gruesome wait due to some slow progress in the Kitchen department quite clearly evident through the transparent screen showing the drama unfolding in the kitchen. Even though the restaurant manager and the waiters tried tirelessly to get the meals served to the tables in time, their efforts were in vain most of the time. We could witness major arguments and conflicts taking place on the opposite side. On the upside the meals when they finally came were of good quality and sumptuous, which was compensation of sorts. However, in order to give a 5 star rating, the kitchen staff has to get their act together which should make this fine hotel the finest in the peninsula. I sincerely hope this issue will be rectified and the whole team will perform cohesively and deliver the goods effectively.
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Date of stay: February 2021
Rooms
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Alex wrote a review Dec 2020
Sri Lanka10 contributions6 helpful votes
We went to North Gate Jaffna (group of 12) for lunch while on holiday. The food was excellent and had an amazing spread. The staff are truly excellent and the service we received from the restaurant staff was amazing. Special thanks to Nilanthi the General Manager for arranging the lunch with a very short notice.
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Date of stay: August 2020
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Response from Jetwing Hotels, Marketing at North Gate by Jetwing
Responded Jan 12, 2021
Dear Guest, Thank you so much for your review of North Gate by Jetwing hotel on TripAdvisor. I am pleased to hear you enjoyed the concept of the hotel and that you feel you received a great service from the entire team, especially from the restaurant associates. It's something our staff takes great pride in, so we appreciate your feedback. We also appreciate your kind compliments with regards to the food offered and we are glad that you felt satisfied with us. Once again, we thank you for your patronage and recommendation. We hope to have the opportunity of welcoming you back to North Gate by Jetwing on your next visit to the Jaffna peninsula. Vanakkam, Nilanthi Wejesooriya, General Manager
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Annmarie wrote a review Nov 2020
8 contributions1 helpful vote
Traveling around Jaffna, we visited North gate by Jetwing which was a great and amazing experience. The hospitality we received was was truly a warm welcome. The rooms was spacious, with great modern facilities which was very relaxing. The food was outstanding especially the Jaffna Crab curry, which was mouth watering. Special thanks goes to Warakulan and Dunston who was amazing with their service, and the whole team at Northgate by Jetwing. Hope to visit again.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Jetwing Hotels, Marketing at North Gate by Jetwing
Responded Nov 22, 2020
Dear Guest, Thank you so much for taking the time to post this wonderful review on TripAdvisor following your recent stay with us. It's delightful to hear that you had a memorable experience at North Gate by Jetwing. While enjoying all our facilities, the food prepared by our team of chefs and the services offered by our team. I will be sure to share your kind compliments with everyone, especially those mentioned in the review, as they will be thrilled to know that their services made your stay a memorable one. Thank you so much once again for your loving stay with us, and we await most eagerly to welcome you again to northern peninsula in the future. Vanakkam! Nilanthi Wejesooriya. General Manager
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Hashitha E wrote a review Nov 2020
Gampaha, Sri Lanka1 contribution
Northgate by Jetwing is one of my best hotel experience what I ever had in traveling life. Place is awesome and spacious room with modern facilities for reasonable rates. Food was amazing and it was an unic experience for Jaffna, specially Jaffna crab curry. Service is very outstanding. Specially Warakulan and Dunston were offered a fabulous service in restaurant. Hope to be there again soon.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Jetwing Hotels, Marketing at North Gate by Jetwing
Responded Nov 22, 2020
Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your stay with us. We are really happy to hear that you enjoyed your stay with us and was content with the service and facilities. Your compliments on the quality of food and the overall service of our dedicated team especially Danston , Warakulan are greatly appreciated and will certainly be forwarding your words of praise to them along with my congratulations on a job well done. Look forward to having you with us once more on your future visits to northern peninsula and share even more memorable experiences with us. Vanakkam, Nilanthi Wejesooriya, General Manager
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Arosha Dissanayake wrote a review Oct 2020
Galle, Sri Lanka6 contributions
+1
Stayed for two nights in a family suite. Most conveniently located, virtually the next building when one steps out of Jaffna railway station. Only a 15 minute walk to town centre. Large family suite, comfortably accommodates a family of four. Offers genuine northern cuisine for the discerning traveler. Hospitality personified by friendly, courteous and attentive staff and senior management. A pool and a fitness centre adds further value to the stay. Would stay here again on the next visit to Jaffna
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Date of stay: September 2020
Location
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Room Tip: 5007 wonderful view of the famous Jaffna Railway Station building and different makes of trains....
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Response from Jetwing Hotels Limited, Marketing at North Gate by Jetwing
Responded Oct 18, 2020
Dear Guest, We thank you for taking the time to post a review on TripAdvisor following your recent stay at North Gate by Jetwing. It's delightful to hear that you had a memorable experience here with us, while enjoying the facilities, food, room and the location. We are glad that you enjoyed the level of personalized service from our team of associates during the course of your holiday. We wish to welcome you soon on your next holiday to Northern peninsula. Vanakkam! Nilanthi Wejesooriya General manager
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PRICE RANGE
$46 - $98 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaNorthern ProvinceJaffna
NUMBER OF ROOMS
44
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Frequently Asked Questions about North Gate by Jetwing
Which popular attractions are close to North Gate by Jetwing?
Nearby attractions include Jaffna Market (0.7 miles), Kadurugoda Buddhist Temple (0.4 miles), and Jaffna Archaeological Museum (0.4 miles).
What are some of the property amenities at North Gate by Jetwing?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at North Gate by Jetwing?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at North Gate by Jetwing?
Yes, free parking is available to guests.
What are some restaurants close to North Gate by Jetwing?
Conveniently located restaurants include Malayan Cafe, Peninsula, and Green Grass Hotel & Restaurant.
Are there opportunities to exercise at North Gate by Jetwing?
Yes, guests have access to a pool and a fitness center during their stay.
Does North Gate by Jetwing have an airport shuttle?
Yes, North Gate by Jetwing offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is North Gate by Jetwing located near the city center?
Yes, it is 0.9 miles away from the center of Jaffna.
Are any cleaning services offered at North Gate by Jetwing?
Yes, dry cleaning and laundry service are offered to guests.
Does North Gate by Jetwing offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Which languages are spoken by the staff at North Gate by Jetwing?
The staff speaks multiple languages, including English, Tamil, and Sinhala.