I would say that the food in the hotel was really tasty , huge variety and really friendly staff , always ready to help . When it comes to receptionist, there are rooms for improvement…. When I asked to help us to protect kid from mosquitoes in the room - no actions .. 40 min , 30 min wake up call as a reminder about check -out . That was very annoying… And one more , many birds ( crows ) in the balcony, dirty because of them , not possible to relax there . So only great food saves from bad review.
Service, room, food and all others were excellent. Highly recommending all the people to visit and enjoy this beautiful experience. Special thanks to Mr.Dhammika/ prasanna/Suneth. Cheers! Keep it up..
This is not a season for hikkaduwa, but I fully enjoyed my time in hotel. The ocean view on a sun bad was beautiful and also I was satisfied with pool condition. Highly recommend for getaway from Colombo :)
Loved the location and service .....yes it is outdated, well used and has an unassuming lobby. However you do not spend time in the room as the location on the bay is amazing. Food and service were fabulous, prices affordable and all staff welcoming. Shout out to the hard working pool bar staff for creating such a relaxing atmosphere with tasty food/cocktails 😉 will return soon.
Amazing service, great food and Kumara is fantastic at the bar. Definietly cannot wait to come back. The food is amazing and you can tell the staff take care of what they serve. The rooms are dated and need some renovation.
Crab Shack restaurant have absolutely the most delicious seafood! The restaurant is beautiful and the staff is so nice and welcoming. The food was ready in no time and also the white wine was good. Specially Ruchini and Ramesh made a really good impression and gave us a really good service!! Will differently recommend this place to others and come back:)
visited a beautiful hotel on the shores of the Indian Ocean Hikka Tranz, the hotel is definitely one of the best in Hikkaduwa, excellent staff, I would like to separately note the best guys in the tropical bar, sympathetic, always help Danushka Menaka Neel. turtles come here every day, a large selection of food, and the best staff at the bar)
Staff of the hotel and restaurants create very warm atmosphere, everyone is so friendly, polite and hospitable. We enjoyed the time of stay. Separately huge thanks to the Crab shack team, delicious fresh seafood for a very loyal prices , top team and best Chef Roshan 💫
Such an amazing place! Everything about this place is amazing so we returned a few times over the few months. All staff members are very nice and welcoming and food has always been fantastic!! Great music in the evenings too! Worth mentioning some of the wonderful staff members here who always make our stay beautiful...Fernando at the pool bar, Sanjana and Asanka at the front reception, Thilakasiri and many others at the main resturant. Thank you so much from me and my family!!!!
Very big hotel. Good morning buffet! SOSOSO kind and hard working people, and nice to talk with! We booked a cooking class when we arrived at the hotel. We wanted traditional Sri Lankan food and we got 4 dishes. We worked with Asanka, and he was the greatest!! He gave us the best food experience and such a sweet heart. I recommend to try their cooking class out if you are staying at the hotel.