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Heritance Kandalama

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1 room 2 adults 0 children
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Heritance Kandalama
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3,315 Reviews from our TripAdvisor Community

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Showing 2,805: English reviews
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

If some one is looking for an idyllic place almost heavenly peaceful.....then this is the place.Absolutely enchanting, stuck away from the hustle bustle of life's these days, built on a rock with total alignment with nature overlooking a beautiful lake housing wild life. Perfect place for writing a book or strategising before taking on corporate role. Equally ideal for hosting...

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Helpful?
1Thank Muhammed R
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

Reviewed 2 weeks ago via mobile

We spent 3 nights here at the beginning on March 2017 for our 40th wedding anniversary. The hotel is set on Lake Kandellama with lovely views. on arrival we were greeted with a cocktail drink of local fruit. The hotel is one of the few upscale properties in this region of Sri Lanka. The rooms (whilst a little tired) are...

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Thank Simon A
London, United Kingdom
Reviewed 2 weeks ago

This is my second stay at Kandalama & I love the stunning location & the rooms - especially the rainforest shower! The food is amazing & the service is excellent! The infinity pool is paradise! However, I do have two points that left me feeling annoyed/disappointed. Firstly, I feel that there should be more attention to detail considering the price...

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1Thank melaniep88
Sydney
Reviewed 2 weeks ago via mobile

Ideally situated on hillside overlooking a lake this hotel was built to minimise the impact on the surrounding area. A good drive from the main road it was very quiet with spectacular views and plenty of local wildlife, being in the heart of elephant country. The rooms were traditionally furnished with all the necessary equipment/facilities although a little dark.

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Thank Karen P
Reviewed 2 weeks ago via mobile

Wow what a hotel.....Bawa has done wonders.......is a must hotel to all Sri Lankans... always choose to get a full board stay....as the hotel is far away from town......don't put any plans to visit the city while staying here.....just enjoy the stay....

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Thank rukmanShan
Reviewed 2 weeks ago

After a drive up an un-made track to reach this hotel, it's not until you arrive and enter that you realise how stunning the location is. It's almost like it's been carved out of the hillside, the views from the open air walkways and the rooms themselves are simply spectacular. The view from our double aspect room was probably the...

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Thank GregG333333
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. We truly regret to see the oversights you had to encounter during your stay; we currently do not have Wi-Fi facilities on the main restaurant. We will ensure to rectify the same during...

Kandy, Sri Lanka
Reviewed 2 weeks ago via mobile

This hotel has the largeat buffet in Sri Lanka. Great surrounding. Rooms should be improved. There are lot of places to visit nearby. There is a lake nearby which is very beautiful. Pools are not enough. Pools are very crowded.

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Thank zan2clz
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager,...

New York, NY
Reviewed 2 weeks ago

My wife and I stayed at this architectural masterpiece 15 years ago and now once again as the leaders of a group tour of 21 friends. The setting is magnificent; the rooms are fine; the food is excellent. It is intentionally "in the middle of nowhere" but from there many Sri Lanka sites and activities are easy. I had just...

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Helpful?
Thank Trup
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Many thanks for sharing your experience on TripAdvisor as well. It is our pleasure to see that you visited us for the second time. We truly regret on the inconveniences with regard to the package. Also please note that the additional charges were...

Guildford, United Kingdom
Reviewed 3 weeks ago

Stayed here for two nights on our tour..from the minute I arrived new we would love it. Amazing location set in the jungle. Very very quiet and lots of cheeky monkeys around. Met Monica the elephant but didn't have a ride. Our room was very comfortable overlooking the lake. Lovely bathroom with Glass wall which was very different for a...

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1Thank suehatton47
Massachusetts
Reviewed 3 weeks ago via mobile

Beautiful hotel built into a jungle cliff overlooking a vast lake in the central mountains. Five star services, chlorinated water, pool, outstanding buffets with incredible food diversity, and great service. Rooms are comfortable and quiet, all with views. Ballooning available, and close to National parks / elephants.

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Thank docbruce
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Location: Sri Lanka > Central Province > Dambulla
Price Range: $188 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Family Hotel in Dambulla
#1 Spa Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Romantic Hotel in Dambulla
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Questions & Answers

Here's what travelers have asked, with answers from Heritance Kandalama staff and other travelers.
33 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You want to stay near to the restaurants, and definately higher floors to get a better view of the lake.”
 of 5 bubbles chaesy2017, yesterday | Read review
“Sigiria wing has better views.”
 of 5 bubbles 842malayd, 5 days ago | Read review
“get the river view room”
 of 5 bubbles parakramad2017, 1 week ago | Read review
“Rooms are surrounded by views of forest and lake.”
 of 5 bubbles andrewwbatchelor, 1 week ago | Read review
“Rooms closer to the main part of the hotel are quieter as the hotels main air con unit is in front of the hotel on the east end!”
 of 5 bubbles 280philipk, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question