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Heritance Kandalama

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$252*
$111*
Great Deal
$128*
$252*
$111*
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Heritance Kandalama
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3,414 Reviews from our TripAdvisor Community

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Showing 2,891: English reviews
Reviewed July 7, 2015

Impressive architecture and design throughout the whole site. I haven't stayed at a hotel like this before - and would certainly return again. Amazing views surround the whole site. Every staff member we came across was excellent and genuinely welcoming. The building has improved with age, contrary to reviews describing it as 'tired'. I know it's a small detail but...

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Helpful?
Thank Gregory_mn
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your accommodation partner in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting an insightful review on Trip Advisor following your stay with us. We are indeed delighted to note that you have enjoyed the unique ambiance, the...

Colombo
Reviewed July 7, 2015

My husband and I visited Heritance Kandalama last weekend and it was a truly wonderful stay. From the moment we entered the hotel, we saw genuine smiles on the faces of all staff. Very helpful, friendly, nice staff. The room was spacious and nice with a view of the forest. There are so many monkeys in the area and they...

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Helpful?
Thank Hiru K
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, It is indeed a true sensation and a delight for us to note of such positive sentiments from our valuable guests regarding their holiday experience at Heritance Kandalama and we sincerely thank you for the time devoted in posting such valuable feedback on Tripadvisor. We are pleased to hear that you have enjoyed the overall facilities and...

Auckland, New Zealand
Reviewed July 6, 2015

We only stayed here for one night but thoroughly enjoyed our stay. We got a complimentary upgrade from a Luxury Room to Deluxe and made good use of the in room Jacuzzi. The infinity pool is amazing, although right at the edge the pool is quite deep, and this particular pool always seems to be busy. We got a few...

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Helpful?
Thank Kat_Melissa
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your accommodation partner in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting an insightful review on Trip Advisor following your stay with us. We are indeed delighted to note that you have enjoyed the unique ambiance, the...

Beirut, Lebanon
Reviewed July 5, 2015 via mobile

A beautiful location for few days only in the middle of the jungle (paradise) to participate in the nearby activities. Very welcoming and very good treatment from personal. The buffet for dinner is full of variety and not bad at all. Some internet connection can occur.

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Helpful?
Thank 430sunset
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for the time devoted in posting a valuable feedback following your stay at Heritance Kandalama. It was indeed a great pleasure having you with us and sincerely thank you for providing us the opportunity to be at your service. Undeniably, it is our greatest interest here at Heritance Kandalama to provide a service which exceeds...

Galle, Sri Lanka
Reviewed July 5, 2015 via mobile

I have visited this New Age architectural wonder with my wife. We had a memorable time at this hotel. Service , Food & Lodging have lived up to the hype. Variety of food is huge. The only thing we dislike was the OVER CROWDED restaurant. But that shows the huge attraction to this nice hotel. The location of the hotel...

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Helpful?
Thank GimalD
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, It is indeed pleasing for us to hear all your positive endorsement regarding the overall facilities and the services that the hotel had to offer during your stay with us. We are delighted to note that you have much enjoyed specifically the unique ambiance setting of the hotel along with the culinary experience and the attentiveness of...

Reviewed July 4, 2015 via mobile

So many great things to say about this hotel. The 4 hour drive from Colombo is just so worth it. This 5 star luxury property is perched on a beautiful hill, The hotel itself is carved from the mountain itself. You can see the mountain as part of the hotel building in its walls and ceilings. The glass walls allows...

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Helpful?
1Thank Leoree
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your preferred accommodation partner in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting an insightful review on Tripadvisor following your stay with us. It is indeed pleasing for us to note of your positive endorsement regarding the...

Hong Kong
Reviewed July 4, 2015

We chose Heritance Kandalama back in July 2013 as a base to visit Sigiriya Rock, Minneriya National Park and the ancient city of Polonnaruwa. We stayed for 2 nights on half-board in a Deluxe Room in the Sigiriya Wing. The highlight of our room was the amazing view over expansive landscape. Equipped with a Jacuzzi bath with overhead rainshower, the...

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9Thank WanderlustHK
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday getaway destination and for the time devoted in posting a valuable feedback on TripAdvisor. Many thanks for your generous appreciations on the views, unique landscape and the state of the art equipment intended for the convenience of our guests. Further to the...

Dubai, United Arab Emirates
Reviewed July 2, 2015

This hotel is a hidden paradise built into the granite and jungle, one which embraces nature and invites the outside in but still allows the much-craved creature comforts that are to be found behind closed doors. The green enveloped architecture is inspired, as is the green philosophy of the management and staff. I felt rejuvenated in both body and soul....

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Helpful?
Thank FussyChic
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for your lovely review on TripAdvisor followed by the stay at Heritance kandalama. We are delighted to see that you have found the stay excellent and superb. Of course all our guests find our cuisine to be delicious. We surly will take measures to improve the quality of the staff members. Please be...

Mexico City, Mexico
Reviewed July 2, 2015

I stayed here just to experience the hotel's architecture an location, which is definitively worth it. It's in a secluded hill with great view of Sigiriya Rock. It's one of those hotels you will always remember. The only downside is the food; the buffet is very poor in variety and quality, and you don't have any other options besides room...

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Helpful?
Thank Isaac G
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for selecting Heritance Kandalama as your preferred accommodation partner in the heart of Sri Lanka's cultural triangle.We are much obliged by the sincere compliments and positive endorsements you've granted to our hotel specifically regarding it's unique theme of eco-friendly sustainable approach. We are glad that you've found the overall facilities and services provided by the...

Reviewed July 1, 2015 via mobile

Great choice for a stay in the region and relatively close to plenty of the main attractions - not least Minneriya park for elephant safari. We were upgraded and put in a large room on the second floor of a lodge, which was very nice and spacious. The pool area was good for sunbathing and swimming (if a little crowded),...

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Helpful?
Thank Patrick B
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for the time devoted in posting an insightful feedback on Trip Advisor following your wonderful holiday experience at Heritance Kandalama. It was indeed a great pleasure having you with us at Heritance Kandalama and we sincerely thank you for providing the opportunity to be at your service during your visit to Sri Lanka. We are...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Location: Sri Lanka > Central Province > Dambulla
Price Range: $118 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotwire, Hotels.com, Agoda, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Heritance Kandalama reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Romantic Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Luxury Hotel in Dambulla
#1 Spa Hotel in Dambulla
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Questions & Answers

Here's what travelers have asked, with answers from Heritance Kandalama staff and other travelers.
35 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms in the Sigiriya Wing has the best view”
rochelle212016, yesterday | Read review
“Choose a room that faces the beautiful Kandalama lake (most do). All rooms are very quiet at night.”
hasc888, 2 days ago | Read review
“Go for luxury room, the view is beautiful and your bathroom with jacuzzi and over looking the jungle”
binmahmood, 3 days ago | Read review
“Try for an upper floor overlooking the lake”
Joanio1, 1 week ago | Read review
“If your budget is enough take the room with the jaccuzzi and the half board option !”
lalahops, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$111* /night
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Prices are for 1 room, 2 adults
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