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Heritance Kandalama

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Heritance Kandalama
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2,923 Reviews from our TripAdvisor Community

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Showing 2,470: English reviews
Thame, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great welcome after a long journey. Amazing views from our suite. Very average food. High volume dining with limited choice and poor quality food. Dinner on first night saw sweet and sour fish where the fish and calamari was so hard I couldn't bite it. Breakfast ok but nowhere near as good as the Tranz Cinnamon where the food is... More 

Helpful?
Thank KLLJ
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

The place was fantastic. The view, the staff, the rooms (and the bathroom!!!), the food and the pools, everything was absolutly perfect! Very peaceful and relaxing hotel to stay at, and so nice builded with the best materials. Was with my whole family, because my sister hold her wedding here, the perfect place for that!

Helpful?
Thank klara k
Dubai, United Arab Emirates
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at Herritance Kandalama for 3 nights stay on a family outing from 17th to 20th August. This is a true Eco hotel, with excellent environment best practices. They recycle almost every think, including paper. If you stay in this hotel do not forget to climb the Kandalama rock with a guide, walk around the Kandalama lake and of... More 

Helpful?
Thank Anura P
Adelaide, Australia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Absolutely loved this place. What an incredible design and setting. We had a room that looked out to Sigiriya Rock in the distance. despite the fact that this is a big hotel that deals with LOTS of people it is a must stay destination. Service is great, breakfast excellent, pools lovely. I highly recommend it. We had a very good... More 

Helpful?
Thank macra123
Maroubra, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Watching videos, reading reviews and listening to other travellers talk of this Hotel still did not prepare us for the wonder of the Heritance Kandalama. A truly special and I believe unique hotel experience. From the unassuming track that meanders through to jungle, to the ramp that raises you up above the canopy to your open lobby arrival, the great... More 

Helpful?
Thank AnthonyMaroubra
Colombo, Sri Lanka
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I have been to this hotel 5 times over the past 8 years and each time I had the best possible experience. The food is delicious, the rooms are very good but the service is top class, very few places provide this level of service. This hotel is unique to Sri Lanka because of house it blends into nature and... More 

Helpful?
Thank DG2k16
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 2 days in the most beautiful hotel in the kandalama area with very friendly staff and excellent service .. every thing is very clean with wonderful scenes from all rooms and we enjoyed with their testy food .. thanks for everything and I recommend booking at that hotel

Helpful?
Thank hazem d
Llantrisant, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed in two deluxe rooms which were quite nice for two nights - you could have a jacuzzi or shower whilst enjoying the view which was unusual. The monkeys were outside and would join you on the balcony. The food was OK and the pool was lovely although the hotel did seem quite dark and not quite as personable... More 

Helpful?
Thank Fogman99
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are staying here for 3 nights in the middle of a 12 day tour of Sri Lanka. It is unbelievable and feels like it should be part of a Bond movie. You see the hotel from a distance, as you approach, and it really doesn't look like much but you'd be so wrong. You arrive at reception which is... More 

Helpful?
Thank frannyd07
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, We are inspired by the most encouraging review placed by you ! Thank you very much for keeping trust on Heritance Kandalama as your holiday destination and we are glad that you liked the unique eco-friendly concept. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay.... More 

Colombo, Sri Lanka
Level Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a beautiful hotel well integrated with nature. Very spacious rooms and big washrooms. A Jacuzzi overlooking the forest in the deluxe rooms is fantastic. The food is great and the infinity swimming pool is cooling and a great place to relax- overlooking the water tank

Helpful?
Thank TeeJay272015
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, We are inspired by the most encouraging review placed by you ! Thank you very much for keeping trust on Heritance Kandalama as your holiday destination and we are glad that you have had a very relaxing stay with us. Please visit us again and we assure that you will experience some more superior services and surprises... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Location: Sri Lanka > Central Province > Dambulla
Price Range: $183 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritance Kandalama 4.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Luxury Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Spa Hotel in Dambulla
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