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Alekse Popovica BB, Zlatibor 31315 Serbia
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Traveler (145)
Room & Suite (31)
Pool & Beach (27)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 18 hotels in Zlatibor
Location
4.1
Cleanliness
4.6
Service
4.1
Value
4.2
See why so many travelers make Grand Hotel Tornik their hotel of choice when visiting Zlatibor. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you. Guests have access to room service while staying at Grand Hotel Tornik. In addition, Grand Hotel Tornik offers a pool and an on-site restaurant, which will help make your Zlatibor trip additionally gratifying. And, as an added convenience, there is free parking available to guests. If you’re looking for things to do, you can check out Gostilje Waterfall, which is a popular waterfall amongst tourists. We’re sure you’ll enjoy your stay at Grand Hotel Tornik as you experience all of the things Zlatibor has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Spa
Baggage storage
Parking
Wifi
Hot tub
Indoor pool
Sauna
Restaurant
Concierge
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Safe
Seating area
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business

Location

Full view
50Car recommended
Grade: 50 out of 100
33Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
115Reviews6Q+A11Room tips
Traveler rating
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daliborz816 wrote a review Jul 2022
Nacka, Sweden2 contributions
Zlatibor is absolutely wonderful and should be visited! The nature and surroundings are breathtaking. The hotel at first glance is magnificent! You have an old section (it’s not old at all but that’s what they call it) and a new section. We lived in the new section and it was stunning! Five stars without a doubt. To the more less pleasurable things. The service is not what you expect from a five star hotel, when we checked in we didn’t get received like a five star hotel should receive you. One example no one helped with our luggage, not a big deal but still. Every time you pass the front desk they don’t great you because either they are on their phone or talking to each other. These are minor things but still it doesn’t give a good feeling, more like you are in their way. The biggest downside was dinner and service during dinner. Dinner was a buffe with everything over cocked and saggy. We didn’t even know where to get some water, it took us 20 minutes to get a waiter to take our order for wine and beer, in other words they were understaffed. Should you stay at the hotel? Yes without a doubt, don’t be afraid to complain about the service as they should be very aware off it.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Jul 18, 2022
Dear Dalibor, Thank you for writing a review about our property. We apologize for the inconvenience. Your feedback has been shared with the relevant department manager and will be used in next staff meeting. It will be our pleasure to host you again and show you the improvements we have made. Best regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Venky63 wrote a review Jun 2022
Mumbai, India17 contributions16 helpful votes
This is a really nice property-new and huge. We loved the breakfast and dinner buffets-big spread and very reasonably priced. When we checked in, it was a warm day and we were taken aback to know the rooms didn't have any air conditioning. It is probably never required most days of the year as its a ski resort. But they quickly arranged for pedestal fans and that made the stay more enjoyable. The spa too is huge and very good.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded 3 weeks ago
Dear Venky63, Thank you for your kind review. We are excited to read that you completely enjoyed your experience with us. It will be our honour to host you again, soon. Best regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ervin S wrote a review Feb 2022
Novi Sad, Serbia9 contributions2 helpful votes
First of all the hotel was really crowded and this could be partly a reason for bad things we experienced. Also have to emphasize that the personnel was really kind and helpful. The issue it seems comes from a level above. At arrival there were only 3 elevators available. Standing with a little kind in the front of it for 10 minutes or more is not really feasible. The heating in our room was broken and even though we asked for help and they told us that someone will come to check it, no one appeared the first night. Next day we had to call again, but this time finally someone, a technician appeared but did not fix the issue. We had to call third time too, and they tried to fix it with a heater. See the image. Again with a little kind in the room, heater is a really poor choice. Also I don't know how they expected us to dry our wet things after using the spa? After another call they finally decided to change the room. We have never experienced this kind of issue in a 4 stars hotel. In the second room the heating was good. The internet connection was interrupted every several minutes but I simple did want to go through whole thing again so I just used my cellphones internet for the business meetings I had. We spent 5 nights in the second room, sheets were never changed and once we had to call ask where could we or if someone could empty the trash can. Otherwise as I mentioned the personnel is really kind. Rooms are really nice with a contemporary bathroom part. Delicious breakfast and dinner. Nice spa area. The hotel is really nice. And if you get a room in the south part of the hotel, you can enjoy an amazing landscape view.
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: Avoid room 365. Heating was broken and they tried to fix it with a heater, in 5 a star hotel?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Feb 23, 2022
Dear Ervin, Thank you for your kind review. We are sorry to hear that you experienced inconvenience with the heating system and we sincerely apologize. However, we are glad that the issue was solved and another room was available. It is our pleasure to read that you found our staff helpful and kind and that you enjoyed our well-known gastronomic offer. We will continue improving our service and your kind suggestions are highly appreciated. It will be our pleasure to welcome you again at Grand&Sky Hotel Tornik. Kindest regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
minjoni wrote a review Feb 2022
Belgrade, Serbia8 contributions1 helpful vote
First of all - hotel design is awful, and we knew that before coming but that is the least of a problem. Rooms leave the impression of old furniture, like a 3 star hotel, including the bathroom that is poorly built which leaves the impression of untidiness. Food is the worst thing in this hotel, especially when you expect at least 4 star menu. For example, the is not even some basic food like french fries or basic rice or bolognese (that our kids eat), food is extremely traditional - lots of greasy meat, and everything is extremely greasy and looks unhealthy. You would expect to have in a 5 stat hotel some special food for people with health problems (eg. no sugar jam for diabetes). Also the food is not properly marked so you have to ask the waiter about ingredients especially when local food is in place. Spa and wellness is the only 5 star thing in the hotel HOWEVER we were expecting our kids to be in the kids zone (with water slides that we saw on photos) but the kids zone is: extremely loud and scary because there are too many things that splash, combining with the overall dark environment (only one window in the kids zone), so our kids did not want to go in there and we also noticed that this zone is always empty so we believe other kids feel so too. We will never come back nor recommend this hotel to anyone.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Feb 17, 2022
Dear minjoni, Thank you for writing a review of our property. We are sorry that we failed to meet your expectations. We always encourage our guests to place their complaints during their stay, so we could try and find the solution, as quickly as we can. In case we can regain your trust, we will be happy to host you again. Best regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LGG7888 wrote a review Jan 2022
Belgrade, Serbia59 contributions25 helpful votes
Nice clean rooms with a lot of space. Cleaning lady's do a gray job. Never been a fan of dinner buffet but this one I really nice with a great selection off great dishes. The SPA center has one section for children with a little aqua land. Everyone from the staff I super friendly. It will take you some time to find your way around the hotel because its huge. The hotel is located 5 min walk from the "city" center. Will definitely stay here if a am coming to Zlaitbor.
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Do not check in at 15:00 it’s there is huge line that is gone around 16:30.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Feb 17, 2022
Dear Guest, Thank you so much for your review. We are pleased to hear you enjoyed your stay with us. We are extremely proud of our SPA offer and are glad to hear that you fully enjoyed it. It will be our pleasure to host you again. Kindest regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edge 34 wrote a review Nov 2021
Zagreb, Croatia126 contributions16 helpful votes
Hotel is very big. Everything is big there. But room was fantastic. Huge and with high level of quality of all furniture. Lunch, breakfast and dinner was fantastic. Very high level of staff help. Bar and restaurant do not work so long on the evening, but maybe is that because of Covid situation. You can leave your room after 10:00 and in room is coffee and tea for free of charge using. Fantastic hotel with fantastic accommodation.
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Dec 5, 2021
Dear Ivica, Thank you very much for your kind review. We are glad you liked both, our service and facilities. It will be our pleasure to host you again. Best regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LazarevicMarina wrote a review Sep 2021
Novi Sad, Serbia32 contributions3 helpful votes
We went at this hotel for fifth birthday of our son and it was worth it. We had a great time. Our son enjoyed in mini aqua park and loved spending time there. Water in pools was not cold and our son of two years also enjoyed swimming in the pool. Also the playroom was very fun for our kids. Food was good and hotel staff very kind. A little thing that bothered us was that the restaurant where you can order lunch a la carte opens at 14:00 h, and that was a little bit to late for our kids to eat (they usually have lunch earlier) and we went to downtown for lunch. Overall I recommend this hotel and we will surely come to this hotel again
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Sep 30, 2021
Dear Marina, Thank you for the splendid review. It's fantastic you shared such an excellent experience. We are glad that the entire family enjoyed their holidays. It will be our pleasure to host you again. Kindest regards, Grand Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dijana wrote a review Aug 2021
Serbia151 contributions98 helpful votes
+1
Lobby is spacious and luxurious. Reception staff is great! Dinner is very 3* rate, not a 5* hotel, same as breakfast. Hotel spa is nothing special, sauna area is very nice. No outdoor swimming pool. We got room in sky part of hotel, modern design without caffe machine, just kettle. Bathroom supplies like shower gel etc in 5* hotel can’t be so basic, no name (want use word cheap). Bed is very soft for our taste. Terase is very nice, but not enough staff. Also in 5* hotel, tea just in glass cup, without tea pot is unacceptable. 5* hotel if you like marble and travertino, but if you search for 5* service - sorry but not this hotel! Big plus for reception desk!
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Aug 29, 2021
Dear Dijana, Thank you for reviewing Grand Hotel Tornik. All your kind suggestions will be taken into consideration. We certainly hope that we will have a chance to host you again and show you improvements we have made. Kind regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marija T wrote a review Aug 2021
Belgrade, Serbia22 contributions20 helpful votes
Everything in this hotel is wonderful: rooms (in Sky part), food, staff, lobby bar, pools. One of the nicest hotels in Serbia. Dont miss a stay in this hotel, it is worth every money. We satyed 2 nights on the way and back from the see side. We went half board. Perfect stay.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Rooms in the Sky part of the Hotel are new and nice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivana Vukovic, Other at Grand Hotel Tornik
Responded Aug 5, 2021
Dear Marija, Thank you for taking the time and rating our property. We are delighted to read that you enjoyed every single aspect of your stay and that you are satisfied with both facilities and hotel staff. We hope to welcome you again soon. Kindest regards, Grand Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keri M wrote a review Jul 2021
Dubai, United Arab Emirates11 contributions6 helpful votes
This is supposed to be a 5 star hotel, however it is more like a 3 star. We had a junior suite with Luke warm water. When we went to talk to reception they said the whole hotel is like that nothing we can do. The bold guy at reception has an awful attitude and was so rude. The room smell and look very old. They didn't even have a manager on site. Definitely will not be coming back. It actually ruined my vacation
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A Hoteli, Other at Grand Hotel Tornik
Responded Aug 4, 2021
Dear Guest, We are very sorry for the inconvenience you experienced in our hotel. We regret that you did not receive and adequate service . Your feedback has been shared with the relevant department manager and will be used in next staff meeting. We kindly invite you to visit us again and experience the service we are well-known for. Kindest regards, Grand&Sky Hotel Tornik
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$166 - $172 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaZlatibor
NUMBER OF ROOMS
129
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Frequently Asked Questions about Grand Hotel Tornik
Which popular attractions are close to Grand Hotel Tornik?
Nearby attractions include Dino Park (0.4 miles) and Mlekara Biljana Krin (0.5 miles).
What are some of the property amenities at Grand Hotel Tornik?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Tornik?
Top room amenities include a minibar, air conditioning, and a fireplace.
What food & drink options are available at Grand Hotel Tornik?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Hotel Tornik?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Tornik?
Conveniently located restaurants include Bajka Restoran, Feniks Slatka Kuca, and Central Inn Gastro Bar.
Are there opportunities to exercise at Grand Hotel Tornik?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Grand Hotel Tornik located near the city center?
Yes, it is 0.7 miles away from the center of Zlatibor.