Hotel "Tonanti" is one of the most luxurious hotels in this area. It is located in Vrnjacka Banja, the greatest and most beautiful spa town in Serbia - "queen of spas and Serbian tourism" - with most regulated park in the country and place where first tourist organisation in the Balkans was founded in 1868. Hotel has 146 rooms of highets category from double-bed to presidenital suite. Besides that, the hotel can offer guest restaurant for buffet style breakfast and dinner (lunch upon request), a la carte restaurant, aqua zone which consists of outdoor and indoor swimming pools, three saunas, cold room, salt room, floating tank, relax zone, hammam, hairdresser, pedicure, manicure, gym, two playrooms for children of different ages, three conference rooms and many many more... Welcome to Tonanti!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Serbian
Location
Svetog Save 2, Vrnjacka Banja 36210 Serbia
Name/address in local language
Hotel Tonanti
83 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
From the moment we arrived and the hotel porters collected our luggage for us AND parked the car, we knew we were off to a good start. The hotel is very modern and impressive, de-luxe rooms are very nice, clean and comfortable, the indoor and outdoor pools very nice with ample sunbeds, the dining room was very well run with very tasty food for breakfast and dinner with ample choice for all types of diners, special shout out to Ivan who was very attentive and looked after our table through the visit. We will return some time as we enjoyed it so much
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Date of stay: May 2024Trip type: Traveled as a couple
Room Tip:If you have feet bigger than 44 bring your own slippers as room slipper which are one size for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Excellent hotel. The service is fantastic. The rooms are spacious, clean. The pools are excellent, the water is clean and warm. The children's pool is protected from the sun, so children can enjoy it even during sunny summer days. The food is excellent, diverse, for everyone's taste.....
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fantastic hotel, excellent service, more than friendly staff. Clean, tidy. High standard spa and pools, towels, bathrobes, slippers provided. The rooms have everything you need, special wishes are fulfilled by the staff at the reception. Absolutely everything as written on the website in the description of the hotel. The food is varied, from vegetarian to local specialties, buffet service for lunch and dinner. There is parking, which is charged additionally per day.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were guests of the hotel immediately after its opening and we had a wonderful time, a couple of years later (pause due to corona), and I guess because of the nice experience we decided to spend my husband's birthday and that weekend again in its favor. Shock already upon arrival, instead of two we get one card to enter the room - so we should always be together... (I said it was a mistake, I'll correct it when we get back to the reception). The room, nicely tightened but visible damage to the furniture, stains in the same way as the etisons, the sliding closet doors almost fall out with a terrible screech. And then you realize that there is almost no soap, little shampoo and bath, means for maintaining personal hygiene. A 5-star hotel with such a spa center should have more towels, a complete set of men's and women's cosmetics, a set for maintaining the cleanliness of shoes and everything else... lucky that we brought our own. But then you go down to the spa center and you realize that everything has collapsed, the massagers in the pool don't work, they don't even work in the auxiliary round pools, the floors are not cleaned regularly, the water is everywhere, slippery..... A steam bath can't to warm up, too cold in the salt room, fill the bucket with water yourself to be able to pour the stone in the sauna..... I don't think I need to convey the explanation given at the reception, but we got another key. For your money, you think you have the right to share your dissatisfaction with the service, unless the slob across the street thinks he shouldn't speak to you. Fortunately, I know how to fight for words. In the evening we go down to the spa again, we see that the masters are doing the same thing, the massager in one of the smaller pools works half way, the others don't... the steam bath becomes steamy, but nothing more than that. A breakfast buffet that is more reminiscent of a workers' canteen than modest. Staff not professional, doesn't drop the phone, doesn't notice what to do...... We decide to cut short our extended stay and return home. At the reception, we again announce that we are very disappointed and that we will not come again and that we will share it with our friends. With a very polite apology and no charge for the last drinks consumed and an extended stay that we use for a little more than an hour, we leave Tonanti. For the money left at this hotel for a weekend, some people fly to the seaside on a bed and breakfast basis.... Some friends did not listen to us and realized how wrong they were. We are sorry, because we had many good memories related to this hotel, now only anger and bitterness
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Date of stay: February 2023
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disappointing Stay: Kids Running Rampant ! I recently stayed at this hotel, and I have to say, I was quite disappointed with my experience. One of the biggest issues I encountered was the lack of respect for pool rules, especially from the many families with young children. The pool area was constantly filled with kids, which is not a problem in itself, but their behavior left much to be desired. They were running around, splashing water excessively, and not following the rules regarding appropriate swimming attire. This created an environment that was not enjoyable for other guests who wanted to relax and unwind by the pool. Additionally, the quality of service has significantly deteriorated since my last visit. The staff seemed overwhelmed and undertrained, leading to long wait times for assistance and a general sense of neglect. Housekeeping was inconsistent, and the cleanliness of the rooms suffered as a result. The once immaculate facilities now showed signs of wear and tear, with chipped paint and outdated furniture. It's unfortunate to see how this hotel has changed over the past year. While I understand that families with children deserve a welcoming and enjoyable environment, it's essential to maintain a certain level of decorum and respect for all guests. Moreover, the rapid decline in service quality is concerning and indicates a lack of investment in staff training and facility maintenance. In light of these issues, I cannot recommend this hotel to anyone looking for a relaxing and comfortable stay. I genuinely hope that the management will address these concerns and work towards restoring the hotel's former glory. Andy
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Don't get surprised when you get back from pool to find out that someone else took your place on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pool is very nice with heated water. Food at the restaurant buffet is very good.
There are things that should be fixed mostly in room, that looks average with some furniture falling apart. Our apartment did not have any paintings on the walls in both rooms, only dull gray walls, also no work desk with chair, as presented on the apartment images on web site. Coffee and tee that you make yourself at the machine in the room is not complementary, not even the first few capsules, as it should be.
Some mosaic tiles fall off at the pool. There were no staff at the pool, because some staff had their vacation off time during our stay, as they explained, so you have to go inside to pool caffe and bring your drinks, but they also did not have some drinks from the menu, and also no food there to order. Some of the staff does not really know how to make coffee properly.
This is currently not a 5 stars hotel expirience, but it have a good potential with nice pool, so it should be renovated and generally kept in better condition, also it should have enough staff even when some are away for vacations, and they all should know how to make all types of coffee, and how to do it properly.
We generally had a nice time there because of the heated pool, and good food, so I can still recommended it because of that.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Milenković, Guest Services / Front Office at Hotel Tonanti
Responded Aug 27, 2022
Dear Deyan, Please accept our apologies for not living up to your expectations and thank you so much for taking the time to write this review as it give us the opportunity to improve. Our main goal is to create unforgettable experiences with high quality sercvice. Best regards, Hotel Tonanti Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travelled with my family for a weekend trip to this 5 star hotel.
However, this time it was much less pleasant as at start we did not have a parking at the hotel place but were forced to park about 300 meters up the hill. Food and spa were pretty good. What really disappointed me was that they made us pay for the coffee that we alone prepared in the room on the coffee machine that was on the table. Also the price was as we were served in a nice bar in Vrnjačka Banja. Usually in the 5star hotel whatever is on the table is on offer from the hotel unless it is explicitly written next to it that is not free and price attached to it. B
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Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip:Ask for higher floors, and corner for more quiet room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Milenković, Guest Services / Front Office at Hotel Tonanti
Responded Dec 14, 2021
Dear guest, We are very sorry to hear that you weren't satisfied with your stay in our hotel. Coffee in the room is a part of mini bar and as such it represents a payment service. We hope to have the opportunity to host you again and provide superior service. Please contact us to create a special offer for you. Best regards, Hotel Tonanti Team
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Superb hotel very classy and very spacious. Room and bedding very well. Breakfast very varied. Well done and very clean buffet food (great choice and good quality ) Too bad the waiters are there just to rid but don't ask if we want to drink something . Pleasant spa and swimming pools
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Congratularions,everything as fine I was pleasantly surprised wit the Tonati hotel in Vrnjacka banja , Serbia. The stuff is young ,cheerful People with a smileontheir faces.Spa center ,excellent with salt room , tepidarium and severa saunas.Large indoor pool of about 300m2,connected with Outlook pool and water telperature 30°~32°C.The food is excellent, the head chef is rate 10 and especially the manager who offered for breakfast in addition severa types of local Serbian honey ,and honey comb , that you remove from original wooden frame of the beehive . Trula extraordinary experience Congratulations once again We come again
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was clean, had enough space for everything that we brought along.
We were with our two kids (7,5 year old and 2,5 year old) and were very pleased with the day care for kids which gave us time for me and my spouse to visit the pool, SPA or relax in the room.
The staff was very polite from the beginning to the end, which made us feel comfortable.
The food at the buffet was diverse and delicious.
As this was my 2nd time at the hotel, I predict a 3rd time in near future :)
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Date of stay: January 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Milenković, Guest Services / Front Office at Hotel Tonanti
Responded Jan 25, 2022
Dear guest, Thank you for the wonderful review from your recent stay. We are thankful that you chose to stay with us, and we would like to assure you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back at Hotel Tonanti. Best regards, Hotel Tonanti team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poštovani, hvala Vam na interesovanju. Moguće je odjaviti se kasnije i to je 17 eur po osobi. Ukoliko želite da produžite check out do 20h to je 26 eur po osobi i u to je uključena i večera. Srdačan pozdrav od tima Hotela Tonanti
There are more places to choose from in the Vrnjacka Banja area.
PRICE RANGE
$102 - $132 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaVrnjacka Banja
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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