Hotel is too crowded, staff unorganized, view is rubbish, parking is to small, food average, its full of screaming teenagers and the hotel asks for loads of personal data for using wifi. Will never come here again.
Really really great hotel, a way better than I expected. First of all, all staff was very professional, super nice and kind, ready to help you with everything. Then, hotel is very clean, room and bathroom also. Free parking with security, in city centar just few step away from Bridge of love :) Spa also better than expected. There are 3 big sauna room, also salty room and turkish hammam. Beside that, there is one medium size pool, one small pool with massage program, and hot tub. All recomendations really
When booking, we asked for a room with a view. We got a room that was looking at the roof of the hotel and had a bathroom the size of a toilet. You could litteraly only walk in to sit on the toilet, and enter the shower squeezing between the wall and the sink(and im not so Big). The description said the room was 25m2 but my guess is it was no larger than 15m2(with the bathroom). We complained, really hard, and luckily got a room with a bigger bathroom, that was looking at a construction. I was not satisfied with food either, nor with the fact that when you go to the SPA you had to walk by the reception and the lobby bar in your bathrobe. The swimming pool is small. All in all, i wouldnt recommend this hotel. For that money, there Is a lot of better options.
This hotel has changed my experience of spa cities in Serbia for the better! We got a great room on the first floor and the conference room was also fitting for work. The staff - excellent! One employee took my suitcase (thank God!) and the girls at the reception held my dinner since I arrived after 8 p.m. The guys serving coffee and cakes were true professionals (a real credit to the vocational school in Banja!) - well-trained, professional behavior, adapting to the guests' needs. My colleagues were very satisfied with the spa and the pools. The only negative points go to the gym: Almost two thirds of the equipment (except for the weights) are broken or malfunctioning. The only one working properly was the treadmill. The cycling machines could not be adjusted and there was no one working there to fix things or help you with the machines. However, it was a really good experience! I can't wait to go back!…
Two months ago I have been few days in Vrnjacka Banja in hotel Fontana. It is great accommodation. Location is very good, just across park and if you do not want to explore surroundings there is no need to use car. Hotel is very comfortable, nice, clean with great relaxing music which you can enjoy in whole hotel. Hotel has excellent spa, one of the best I have visited till now. It is clean, spacey... great space to relax. Staff is very kind, professional, ready to help in any problem that you may have. When we came parking was full and we start thinking what we are going to do with car but there was no need for that. Security gay came and take care about our car. So, you can really relax there and leave your problems (if any) to them. It was very nice experience.