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Av. Hermanos Ayar Mz 1 Lote 3, Aguas Calientes, Machu Picchu 18 Peru
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$390
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Traveler (1643)
360
Panoramas (21)
Room & Suite (612)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 64 hotels in Aguas Calientes
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.3
Travelers' Choice
GreenLeaders Bronze level
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Hiking
Walking tours
Business Center with Internet Access
Conference facilities
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish, Portuguese
2395Reviews38Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Ed V wrote a review Mar 22
2 contributions
SUMAQ Machu Picchu Hotel is a beautiful, romantic hotel with an excellent, attentive and caring staff. It is situated by the Urubamba River ... yielding seductive river sounds that lull you to sleep. The guide on our two tours arranged through the hotel was outstanding. We arranged for the tasting dinner, while expensive, it was well worth it. This is a beautiful property a 10 minute walk downhill from the train station. This was a must have experience for anyone going to Machu Picchu.
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Date of stay: March 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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William L wrote a review Mar 21
2 contributions
We just had an amazing private dinner for two at the hotel. The meal was a six course dinner in a beautiful private room complete with wine pairings. From the moment we entered the hotel the service was excellent. Instead of standing at the counter to register, we were invited to sit down in the reception area and were provided with a welcome drink while they completed the registration process. Francisco was our waiter for our dinner and he was very friendly and attentive. This is definitely the best way to finish a day of touring Machu Picchu! We visited on March 21, 2023 and they only had three rooms occupied since other tourist had cancelled due to fears about protests and flooding in Peru. Please don’t let these fears prevent you from traveling to Machu Picchu! There protests are over and there isn’t any flooding in this area. The local people are very welcoming and friendly and there was never a moment when we had any concern for our safety.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 2 days ago
Dear William Thank you very much for your words and for allowing us to be part of your pleasant stay at Sumaq Machu Picchu Hotel. We are very grateful for your comment and for encouraging travelers to come to Peru. Our world wonder Machu Picchu is open and has a lot to offer with its charms and mysteries. Again thank you for your words and hope you can come back very soon. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elena M wrote a review Mar 21
1 contribution
We had the most luxurious time and felt completely at peace on our honeymoon stay. SUMAQ provided impeccable service from start to finish. We loved the food options, incredible drink menu and wonderful spa. Our room had a gorgeous view of the mountains and it was like waking up in jungle each day.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Book the spa day. Especially the jacuzzi experience. It’s totally worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 2 days ago
Dear Elena, Thank you for choosing Sumaq to celebrate your honeymoon and for your preference! Regarding your comment, we are glad to have had you at the hotel and that you have enjoyed your honeymoon stay in Sumaq. Visitors will apreciate your recommendation about the details on your experience of the food at Qunuq Restaurant and the personalized service at the spa. Have a nice trip back to your country. We hope that later on you will be able to return and stay with us again. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aayush K wrote a review Mar 16
6 contributions1 helpful vote
SUMAQ is an amazing hotel with a fantastic view of the river. The hotel is very aesthetically pleasing with amazing staff and is walking distance to the town. The food options are very accommodating to all types of dietary regulations and the rooms are very good. Would stay again!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 6 days ago
Dear guest, Thank you for choosing Sumaq during your stay in your visit to Machu Picchu and for your comment! Regarding your comment, we are glad to have had you at the hotel and that you have enjoyed your visit to Machu Picchu with your stay in Sumaq. Visitors will apreciate your recommendation about the details on your experience of the food options at Qunuq Restaurant and amazing staff at the hotel. We hope that later on you will be able to return and stay with us again. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pioneer681753 wrote a review Mar 5
Kilkhampton, United Kingdom4 contributions2 helpful votes
Staff are great, food is excellent. Great views of the river from our balcony. Fantastic location. Hotel is a short walk from the train station & the hotel arrange for your luggage to be taken care of. Would highly recommend if you are looking for luxury before & after.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 weeks ago
Dear Sean Thank you very much for your comment and for your calification! The Sumaq Machu Picchu Hotel family hopes that you have had an unforgettable experience in Machu Picchu. Thank you also for the recommendation of our culinary proposal, our location and about our services. We hope to welcome you again soon at the hotel. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vinicius Z wrote a review Feb 2023
1 contribution
We had an amazing experience on the hotel! All the staff very receptive and ready to attend everything to make an excellent stay! Food, bedroom and facilities were perfect! Every question and need that we had were prompt attended!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 weeks ago
Dear Vinicius Hope this message finds you very well. Received our cordial greetings from the Sumaq Machu Picchu family. We are very glad to know your comment and calification that will help to our travelers make the best decision to stay with us. We hope to see you again very soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan M wrote a review Jan 2023
1 contribution
We stayed for two nights during a visit to Machu Picchu. Sumaq is a beautiful, well-maintained, high quality hotel. Our room was excellent. The staff was attentive and helpful, and always kind. The restaurant is top-notch with amazing food (and great vegetarian/vegan options). The hotel also organized (for an extra fee) a fantastic 5-hour private tour of Machu Picchu for us, which was entirely worth the price. I highly recommend for anyone visiting Machu Picchu! Sumaq is a gem.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Jan 17, 2023
Dear Juan, Thank you for choosing Sumaq during your stay in your visit to Machu Picchu and for your comment! Regarding your comment, we are glad to have had you at the hotel and that you have enjoyed your visit to Machu Picchu with your stay in Sumaq. Visitors will apreciate your recommendation about the details on your experience of the food at Qunuq Restaurant and the personalized service at the hotel. We hope that later on you will be able to return and stay with us again. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest287907 wrote a review Jan 2023
We stayed at the SUMAQ Machu Picchu in November and our family was treated like royalty. The staff remembered our names and were beyond helpful in every way. They offered suggestions on places and things to see as well as assisted with our bags for traveling on the train. Our room had an amazing view of the river and an incredible hot tub that looked at the mountains. Our daughter celebrated her birthday while staying at the SUMAQ and the dining room had balloons and a special treat waiting for her at breakfast. So special. All of our family treated ourselves to massages at the spa after hiking a portion of the Inca trail. There was nothing better than the relaxing environment after such an exhausting adventure. The true highlight of our entire stay was a private cocktail class and a 6 course tasting menu featuring local products. We started with the cocktail demonstration which was fun and creative and so delicious. Then we moved on to the dinner , where every course was more tasty than the previous plate with beautiful presentation. Each course had a wine pairing that perfectly complimented our food. I still dream about the avocado risotto with alpaca! I would hands down recommend this hotel to anyone traveling to Machu Picchu.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Jan 4, 2023
Dear guest, Thank you very much for your comment and for your preference! The entire Sumaq Machu Picchu Hotel family hopes that you have had an unforgettable experience in Machu Picchu. Thank you also for the recommendation of our culinary proposal and about our services. We hope to welcome you again soon at the hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stephen robinson wrote a review Dec 2022
London, United Kingdom7 contributions1 helpful vote
A fantastic hotel with incredible staff. Francisco and Jhosimar were especially good and along with the head chef, they put on an amazing romantic taster menu with candles and a path of rose petals - genuinely amazing. The food was particularly good and the wine pairing was perfect. I couldn’t recommend this hotel enough - five stars from us.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Jan 4, 2023
Dear Stephen, Thank you very much for your comment and for your recommendation! The entire Sumaq Machu Picchu Hotel family hopes that you have had an unforgettable experience in Machu Picchu. Thank you also for your comment of our culinary proposal and your romantic tasting menu Munayki. We hope to welcome you again soon at the hotel. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben K wrote a review Dec 2022
2 contributions
Hotel overcharged me and was supposed to process a refund but never did. The only poor experience in Peru for our group visiting from the USA. There are other, better options to stay in the area.. as I'm now wasting hours dealing with fraud issues through Chase/Visa. Hotel Manager has been unhelpful. Stay away!
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Date of stay: November 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Jan 4, 2023
Dear guest receive a cordial greeting from the Sumaq hotel family. At first, we regret the inconvenience that occurred. We apologize for the case, the Visa gateway is very foreign to our operations. It is a company that is directly in charge of refunds and collection situations from your payment gateway. We recommend that you keep in touch with VISA for your refund. We are a non-Visa entity. We remind you that through this portal you can recommend our service as a hotel, your experience in Machu Picchu, among others that are directly operated by the hotel. regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$386 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumaq hotel machu picchu, sumaq machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
62
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SUMAQ MACHU PICCHU HOTEL - Updated 2023 Prices & Reviews (Aguas Calientes, Peru)

Frequently Asked Questions about SUMAQ Machu Picchu Hotel
Which popular attractions are close to SUMAQ Machu Picchu Hotel?
Nearby attractions include Plaza Manco Capac (0.2 miles), Mercado de Artesanias (0.2 miles), and Iglesia Virgen Del Carmen (0.2 miles).
What are some of the property amenities at SUMAQ Machu Picchu Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at SUMAQ Machu Picchu Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to SUMAQ Machu Picchu Hotel?
Conveniently located restaurants include Chullos Craft Beer & Home Made Food, Sami restaurant, and Restaurante Tupana Wasi.
Are there opportunities to exercise at SUMAQ Machu Picchu Hotel?
Yes, guests have access to a sauna during their stay.
Is SUMAQ Machu Picchu Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Aguas Calientes.
Are any cleaning services offered at SUMAQ Machu Picchu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SUMAQ Machu Picchu Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SUMAQ Machu Picchu Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to SUMAQ Machu Picchu Hotel?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (1.3 miles), Temple of the Sun (1.3 miles), and Temple of the Three Windows (1.3 miles).
Does SUMAQ Machu Picchu Hotel have any great views?
Yes, guests often enjoy the mountain view available here.