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SUMAQ Machu Picchu Hotel

Av. Hermanos Ayar Mz 1 Lote 3, Aguas Calientes, Machu Picchu 18 Peru
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Traveler (1714)
360
Panoramas (21)
Room & Suite (615)
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About

#3 of 69 hotels in Aguas Calientes
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.3
Travelers' Choice
GreenLeaders Bronze level
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Hiking
Walking tours
Business Center with Internet Access
Conference facilities
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish, Portuguese
2463Reviews38Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Guille wrote a review Sep 22
Sarasota, Florida2 contributions1 helpful vote
Excellent place to relax and disconnect. Great breakfast buffet with outstanding service (our waiter was Franz, making sure you have everything you need). Great experience at reception also providing information for the area. This is the place you are looking for.
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: Hotel will transfer you (and luggage) upon arrival by train
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert R wrote a review Sep 15
1 contribution
Great service. Removed a bat flying around our room with no problem Food was very good, atmosphere was excellent spa was very tidy, and very soothing to use. Courtyard was a nice peaceful place to hang out and enjoy food and drinks.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 5 days ago
Dear guest, On behalf of the Sumaq Machu Picchu Hotel family, we thank you for your preference and your rating after your stay with us. Thank you very much for letting us know that you liked the details we have in the service and in the hotel facilities such as food, spa service, and others. We hope to receive you again soon. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter H wrote a review Sep 11
1 contribution
The five star hotel in Aguas Calientes to prepare for Machu Picchu. Ask for Concierge Jackelyn for recommendations and logistics. She helped greatly with transportation, tour and local restaurants. Very friendly experience.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 5 days ago
Dear Peter, Thank you very much for your excellent review talking about your recent experience staying with us. We´re thrilled to read that you enjoyed our personal service such us the recomendations of Jackeline our reception manager . We hope wellcoming your back in the future. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TBDJB wrote a review Sep 9
Denver, Colorado40 contributions22 helpful votes
+1
We stayed here for two nights and thoroughly enjoyed our experience. The staff is friendly & attentive, and were so helpful in planning our time here. The hotel is quiet, clean, & comfortable. It’s riverfront location is terrific - steps from town without the hustle & bustle. The restaurant is outstanding for each meal. “Peruvian portions” is a thing! We did the chef’s tasting for dinner - it was extraordinary; a must-do if you’re in town. It included a wine pairing to complement the delicious food. They have a fine staff of bartenders with clever cocktails as well. We also did their shaman experience which was reflective & fulfilling.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sumaq Hotel Perú, General Manager at SUMAQ Machu Picchu Hotel
Responded 1 week ago
Dear guest , Thank you for your preference in Sumaq Machu Picchu Hotel. On behalf of the entire hotel team, I want to thank you for sharing your great experience in our hotel and your calification too. We are very happy to know the details of your visit and the points you liked such us the attentive and friendly service of our staff, our gastronomy proposal trought the tasting menu with wine pairing and the cocktails too at the Suquy Cafe and bar. We are glad that you liked them. We hope to see you again in the near future to continue sharing an authentic experience in Machu Picchu. Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosalind C wrote a review Sep 8
New York City, New York1 contribution
We loved everything about this hotel. JP from reservations set up everything from transport from Cusco, tours, train, Macchu Picchu tickets...etc....I mean EVERYTHING. All we had to do was show up! 😊 Our room was comfortable and quiet with a great view of the river. Food at the restaurant was superb. Our 6 year old enjoyed her own tour of the ruins with a child focused guide-Pamela-who she adored. We highly recommend splurging on this tour. Your kids will thank you later! The whole hotel staff was really nice and accommodating. Jose helped us with our bags to and from the train station. We were sad to leave such a beautiful place with such wonderful people.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, General Manager at SUMAQ Machu Picchu Hotel
Responded 1 week ago
Dear Rosalind, On behalf of the Sumaq Machu Picchu Hotel family, we thank you for your preference and trust. We are very honored to have chosen us to stay during your visit to Machu Picchu and especially with your daughter. Families are welcome at our hotel, at Sumaq we offer the details program for children called Sumaq Kids Experience. Which includes everything from a themed hotel check-in, mini chef classes, and a set of themed pillowcases with the Allco character and his friends. Our Sumaq Kids Experience program features the characters of our mascot Allco and his friends in Machu Picchu. On the Allco and his friends tour, children enjoy an exclusive tour for little explorers in the Inca citadel accompanied by a children's guide and a map that will indicate the important points during the tour. We are very happy that the tour was unforgettable for your daughter. Thank you very much again for your preference and for your nice comment. Warm greetings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacy M wrote a review Sep 7
Miami, Florida1 contribution
+1
I truly enjoyed my stay at Sumaq hotel. We had a large group of 10 (which went down to 2 after a day). However the hotel was very accommodating to our group and we enjoyed a wonderful dinner upon arrival and lunch the next day after our visit to Machu Picchu. My friend and I stayed four days at the hotel. The staff is friendly and always ready with any request. The hotel is clean and quiet. The experiences the hotel offers are great. We did the chefs tasting dinner which was really impressive for this small region! Fransisco and Erikc made the evening very memorable. We also chose to do the Shaman experience (blessing to Pachamama), which was also great. I would definitely recommend this hotel! Walking to town is close. Yet it is tucked away so it leads to privacy in the hotel.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Keep windows in the room closed after sunset (all of the time really) because of mosquitos!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, General Manager at SUMAQ Machu Picchu Hotel
Responded 1 week ago
Dear Stacy, Thank you very much for your excellent review talking about your recent experience staying with us. We´re thrilled to read that you enjoyed our personal service such us the location , gastronomy and confort . Thank you mentioning too the cooking and bar demonstration! We hope wellcoming your back in the future. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy N wrote a review Sep 5
3 contributions1 helpful vote
Wonderful experience - you can tell a good hotel by its bed sheets and quality of the towels. But this hotel was on another level. The room was spacious, the bed sheets soft and comfortable. The view of the mountains were breathtaking. The bath towels were plush and they had 4 bath towels which is great because usually only get 2 and I have long hair, so it was nice to get fully dry. This hotel was included in our Globus Independent tour and it also included dinner. I felt like my dinner was part of Masterchef because it was delicious and very elegantly presented. Well Done.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The rooms face the mountains, but this is also right beside the road where the buses take you to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, General Manager at SUMAQ Machu Picchu Hotel
Responded 1 week ago
Dear Judy, On behalf of the Sumaq Machu Picchu Hotel family, we thank you for your preference and your rating after your stay with us. Thank you very much for letting us know that you liked the details we have in the service and in the hotel facilities such as the set of towels, pillows and bedding so that you feel the greatest comfort. We also appreciate letting us know that you enjoyed the dinner that we included in our half-board reservations, which include breakfast and dinner a la carte. We hope to receive you again soon. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jack D wrote a review Aug 2023
1 contribution
My tour of Machu Picchu brought me to Sumaq due to dehydration, a 13km walk. Rodger the bartender is and was such a gentleman, I inquired if he could make me a traditional Peruvian drink called Pico sour, well if you want this drink made to perfection I suggest you stop here, you will be amazed.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 weeks ago
Dear Jack , Thank you for your preference in Sumaq Machu Picchu Hotel. On behalf of the entire hotel team, I want to thank you for sharing your great experience in our hotel. We are very happy to know the details of your visit and the points you liked such us the personalized attention of Roger. We will share this will him .Roger is a fixture at our hotel, especially at Suquy Café and bar. Here we offer exquisite and original cocktails based on local products from Cusco, Peruvian pisco, cane distillates, among others. We are glad that you liked them. We hope to see you again in the near future to continue sharing an authentic experience in Machu Picchu. Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rick J wrote a review Aug 2023
3 contributions
Best hotel in Peru. Really nice people. Comfortable stay. Quiet and away from all the chaos. Closest hotel to Machu Picchu which means the bus will drop you off instead of going all the way up past the hotel. Dinner was really nice as well.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded 3 weeks ago
Dear Richard, Thank you very much for your excellent review talking about your recent experience staying with us. We´re thrilled to read that you enjoyed our personal service such us the location , gastronomy and confort . Thank you mentioning too the proximity of the hotel to the bus station. We hope wellcoming your back in the future. Kind regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fifivk wrote a review Aug 2023
1 contribution1 helpful vote
Beautifully located in front of the river and surounded by nature, the hotel in all aspects offers a luxurious and warm experience. Delicious food, tasteful decorations and very comfortable rooms (jacuzzi!) A unique and unforgetable experience. Highly recommended!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Aug 10, 2023
Dear guest, Thank you for your preference in Sumaq Machu Picchu Hotel. On behalf of the entire hotel team, I want to thank you for sharing your great experience in our hotel. We are very happy to know the details of your stay and the points you liked such us the gastronomy, decoration of the hotel and the rooms. We hope to see you again in the near future to continue sharing an authentic experience in Machu Picchu. Warm regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$386 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumaq hotel machu picchu, sumaq machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
62
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SUMAQ MACHU PICCHU HOTEL - Updated 2023 Prices & Reviews (Aguas Calientes, Peru)

Frequently Asked Questions about SUMAQ Machu Picchu Hotel
Which popular attractions are close to SUMAQ Machu Picchu Hotel?
Nearby attractions include Plaza Manco Capac (0.2 miles), Mercado de Artesanias (0.2 miles), and Iglesia Virgen Del Carmen (0.2 miles).
What are some of the property amenities at SUMAQ Machu Picchu Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at SUMAQ Machu Picchu Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to SUMAQ Machu Picchu Hotel?
Conveniently located restaurants include Chullos Craft Beer & Home Made Food, Full House Peruvian Cuisine, and Restaurante Tupana Wasi.
Are there opportunities to exercise at SUMAQ Machu Picchu Hotel?
Yes, guests have access to a sauna during their stay.
Is SUMAQ Machu Picchu Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Aguas Calientes.
Are any cleaning services offered at SUMAQ Machu Picchu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SUMAQ Machu Picchu Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SUMAQ Machu Picchu Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to SUMAQ Machu Picchu Hotel?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (1.3 miles), Temple of the Sun (1.3 miles), and Temple of the Three Windows (1.3 miles).
Does SUMAQ Machu Picchu Hotel have any great views?
Yes, guests often enjoy the mountain view available here.