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Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes, Machu Picchu 18 Peru
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About

#4 of 48 hotels in Aguas Calientes
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance.
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Room & Suite (541)541
Full view
Property amenities
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Walking tours
Business Center with Internet Access
Conference facilities
Spa
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Fax / photocopying
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish, Portuguese
2,288Reviews38Q+A100Room tips
Traveler rating
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Popular mentions
Kathryn L wrote a review Aug 2020
1 contribution1 helpful vote
From the website and review, this hotel looks like a great place to stay while visting Machu Picchu. We were originally intending to do the Inca Trek to Machu Picchu and then spend some time in Aguaclientes afterwards. Unfortunately, our trip was scheduled for start of September, which is no longer a possibility due to the ongoing coronavirus pandemic. We did book a non-refundable room with the Sumaq Hotel before the outbreak of the pandemic and had no intention of cancelling or changing our trip. However, the Peruvian government has extended the state of emergency through the end of September and Peruvian borders are still closed to international travellers. Despite these circumstances, the Sumaq Hotel has informed us through our travel agency that because our booking is non-refundable and the hotel is still open for business, we are out of luck. I would suggest to anyone looking for somewhere to stay to look for a hotel that is more customer friendly. We have rescheduled our trip to Peru and Machu Picchu to next year and we will 100% not be staying at this hotel.
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Date of stay: August 2020
1 Helpful vote
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Young J. wrote a review Dec 2019
Cherry Hill, New Jersey6 contributions1 helpful vote
Hotel's Favorite
An amazing place to stay. My kids stayed in a deluxe room with the river view on the 4th floor and my wife & I stayed in the imperial suite. I highly recommend this place. Our family will definitely come back here. The restaurant was amazing as well. Awesome service and delicious authentic food!
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Date of stay: December 2019Trip type: Traveled with family
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Response from AsesorViajes, Director de Relaciones Públicas at SUMAQ Machu Picchu Hotel
Responded Dec 27, 2019
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. Your comment motivates us to continue working passionately. Our mission is to be part of the wonderful experience that all our guests experience in the sanctuary. We hope that you will return very soon. Best regards.
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Wesley C wrote a review Apr 2020
Tucson, Arizona6,774 contributions527 helpful votes
+1
The SUMAQ is a beautiful, modern hotel on the river and a few blocks walk from downtown. My room was gorgeous and overlooked the river. 2 queen beds, desk, table & 2 chairs, huge granite bath, free internet, free safe and free breakfast. Lots of extra touches -- our group had a welcome drink in the Lobby of goldenberry iced tea, and there was a welcome dessert in my room of chocolate and lucuma. Gourmet dinner with a nice presentation. Started with a sugar cane cocktail. For appetizer, I had Corn Pie (oxtail and cheese in stuffed pastry with mushroom gravy). Entre was chicken breast coated in quinoa. Dessert was a lava cake with lucuma liquid and coffee ice cream. Everything was delicious. Great breakfast buffet the next morning with different choices than the normal ones. Had Andean Toast = French Toast stuffed with cheese and elderberry jam. Goldenberry yogurt parfait. Prickly pear fruit added to my granola. Plus bacon & eggs, pastries, banana, etc. I stayed at many terrific hotels during my 4 weeks in South America -- SUMAQ was one of the best on my trip!!! Highly recommend it.
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Date of stay: October 2019
Location
Service
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2 Helpful votes
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1234texas wrote a review Mar 2020
Dripping Springs, Texas1,604 contributions2,251 helpful votes
This is a very well designed hotel--modern--that fits into the setting. The river is really impressive and roaring down the valley. the mountain behind the hotel is impressive. the lobby is small, but inviting. The staff is friendly, personable, and helpful. Check in is easy for groups--they have had practice! The rooms are really attractive and well designed--large with a very nice bathroom. The hotel has earplugs (they didn't tell us, but we found them on the nightstand) for the trains that run behind the hotel--they can be very loud, but do not run all n9ght. We liked the interior views of the gardens built into the side of the mountain. They are very attractive and well done. The restaurant is good for both dinner and the breakfast. We really like this one--it was working smoothly on all cylinders. We had a small problem with the TV & hairdryer--both were repaired instantly. There is no air conditioning (the architect's commitment to the environment and the fact that the hotel is at 8,000 feet) and the staff had a great quiet fan brought to the room when we were out for drinks. This is a good hotel that merits your consideration to take advantage of the option to have two separate trips to Machu Picchu--with smaller crowds (the day travelers leave in the afternoon, and do not arrive until lunchtime). Crowds are an issue here. Fortantly, we were here at low season and it was not a problem, but that is not always the case!
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Date of stay: February 2020
19 Helpful votes1 Repost
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Mar 27, 2020
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We work hard to meet your expectations, and we are happy to know that our staff, culinary experience and services in general have been to your liking. Your opinion encourages us to continue working as we take part in the wonderful experience that our guests have in Machu Picchu. We hope that you will return very soon.
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Paradise306506 wrote a review Mar 2020
Toronto, Canada9 contributions4 helpful votes
This is a very nice hotel situated beside a roaring river. The river is magnificent! We had a pleasant overnight stay here. The staff was very helpful and professional. A highlight was dinner, which was delicious and beautifully presented. Our server, Eduardino, was truly special. He gave us good recommendations and was generally so upbeat and cheerful that we enjoyed the dinner all the more. I'd stay here again. It's a unique spot.
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Date of stay: March 2020
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Response from Sumaq Hotel Perú, Director General at SUMAQ Machu Picchu Hotel
Responded Mar 27, 2020
Dear Guest, Greetings from the Sumaq Machu Picchu Hotel family. We appreciate your preference during your trip to Machu Picchu. We work hard to meet your expectations, and we are happy to know that our staff, culinary experience and services in general have been to your liking. We hope that you will return very soon.
Read more
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PRICE RANGE
$308 - $618 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sumaq hotel machu picchu, sumaq machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
62
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Frequently Asked Questions about SUMAQ Machu Picchu Hotel
Which popular attractions are close to SUMAQ Machu Picchu Hotel?
Nearby attractions include Plaza Manco Capac (0.2 miles), Mercado de Artesanias (0.2 miles), and Iglesia Virgen Del Carmen (0.2 miles).
What are some of the property amenities at SUMAQ Machu Picchu Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at SUMAQ Machu Picchu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SUMAQ Machu Picchu Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to SUMAQ Machu Picchu Hotel?
Conveniently located restaurants include Full House Peruvian Cuisine, Incontri del pueblo Viejo, and Julian Restaurant.
Are there opportunities to exercise at SUMAQ Machu Picchu Hotel?
Yes, guests have access to a sauna during their stay.
Is SUMAQ Machu Picchu Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Aguas Calientes.
Are any cleaning services offered at SUMAQ Machu Picchu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SUMAQ Machu Picchu Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SUMAQ Machu Picchu Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to SUMAQ Machu Picchu Hotel?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (1.3 miles), Temple of the Sun (1.3 miles), and Temple of the Three Windows (1.3 miles).