SUMAQ Machu Picchu Hotel is a beautiful, romantic hotel with an excellent, attentive and caring staff. It is situated by the Urubamba River ... yielding seductive river sounds that lull you to sleep. The guide on our two tours arranged through the hotel was outstanding. We arranged for the tasting dinner, while expensive, it was well worth it. This is a beautiful property a 10 minute walk downhill from the train station. This was a must have experience for anyone going to Machu Picchu.
We just had an amazing private dinner for two at the hotel. The meal was a six course dinner in a beautiful private room complete with wine pairings. From the moment we entered the hotel the service was excellent. Instead of standing at the counter to register, we were invited to sit down in the reception area and were provided with a welcome drink while they completed the registration process. Francisco was our waiter for our dinner and he was very friendly and attentive. This is definitely the best way to finish a day of touring Machu Picchu! We visited on March 21, 2023 and they only had three rooms occupied since other tourist had cancelled due to fears about protests and flooding in Peru. Please don’t let these fears prevent you from traveling to Machu Picchu! There protests are over and there isn’t any flooding in this area. The local people are very welcoming and friendly and there was never a moment when we had any concern for our safety.…
We had the most luxurious time and felt completely at peace on our honeymoon stay. SUMAQ provided impeccable service from start to finish. We loved the food options, incredible drink menu and wonderful spa. Our room had a gorgeous view of the mountains and it was like waking up in jungle each day.
SUMAQ is an amazing hotel with a fantastic view of the river. The hotel is very aesthetically pleasing with amazing staff and is walking distance to the town. The food options are very accommodating to all types of dietary regulations and the rooms are very good. Would stay again!
Staff are great, food is excellent. Great views of the river from our balcony. Fantastic location. Hotel is a short walk from the train station & the hotel arrange for your luggage to be taken care of. Would highly recommend if you are looking for luxury before & after.
We had an amazing experience on the hotel! All the staff very receptive and ready to attend everything to make an excellent stay! Food, bedroom and facilities were perfect! Every question and need that we had were prompt attended!
We stayed for two nights during a visit to Machu Picchu. Sumaq is a beautiful, well-maintained, high quality hotel. Our room was excellent. The staff was attentive and helpful, and always kind. The restaurant is top-notch with amazing food (and great vegetarian/vegan options). The hotel also organized (for an extra fee) a fantastic 5-hour private tour of Machu Picchu for us, which was entirely worth the price. I highly recommend for anyone visiting Machu Picchu! Sumaq is a gem.
We stayed at the SUMAQ Machu Picchu in November and our family was treated like royalty. The staff remembered our names and were beyond helpful in every way. They offered suggestions on places and things to see as well as assisted with our bags for traveling on the train. Our room had an amazing view of the river and an incredible hot tub that looked at the mountains. Our daughter celebrated her birthday while staying at the SUMAQ and the dining room had balloons and a special treat waiting for her at breakfast. So special. All of our family treated ourselves to massages at the spa after hiking a portion of the Inca trail. There was nothing better than the relaxing environment after such an exhausting adventure. The true highlight of our entire stay was a private cocktail class and a 6 course tasting menu featuring local products. We started with the cocktail demonstration which was fun and creative and so delicious. Then we moved on to the dinner , where every course was more tasty than the previous plate with beautiful presentation. Each course had a wine pairing that perfectly complimented our food. I still dream about the avocado risotto with alpaca! I would hands down recommend this hotel to anyone traveling to Machu Picchu. …
A fantastic hotel with incredible staff. Francisco and Jhosimar were especially good and along with the head chef, they put on an amazing romantic taster menu with candles and a path of rose petals - genuinely amazing. The food was particularly good and the wine pairing was perfect. I couldn’t recommend this hotel enough - five stars from us.
Hotel overcharged me and was supposed to process a refund but never did. The only poor experience in Peru for our group visiting from the USA. There are other, better options to stay in the area.. as I'm now wasting hours dealing with fraud issues through Chase/Visa. Hotel Manager has been unhelpful. Stay away!
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