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Inkaterra Machu Picchu Pueblo Hotel

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Aguas Calientes, Machu Picchu Peru
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Traveler (2328)
360
Panoramas (23)
Room & Suite (641)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 62 hotels in Aguas Calientes
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel.
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Property amenities
Free internet
Outdoor pool
Free breakfast
Hiking
Children Activities (Kid / Family Friendly)
Banquet room
Spa
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Facial treatments
Massage
Concierge
Gift shop
Non-smoking hotel
Shops
Dry cleaning
Laundry service
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Room features
Bathrobes
Private balcony
Safe
Seating area
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
3262Reviews50Q+A100Room tips
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Smiles4miles wrote a review Nov 23
Tallahassee, Florida1100 contributions529 helpful votes
+1
I will remember our experience at Inkaterra with fondness the rest of my life. Our stay had a magical quality to it that will always bring a smile to my face. To begin, the location is ideal, about a 5 minute walk from the train station and town, close enough to be extremely convenient but far enough away to be quiet. There will be noise from the train but ask for a room on the hill and you won’t be bothered. Rooms 15 through 40 are some of the rooms in that area. Our room was lovely and spacious with double French doors leading to a beautiful private terrace. It was in a convenient location near the spa, restaurant and gift shop but peaceful and quiet with mainly birdsong for background. At check-in we met Miriam whose middle name should be “Ms. Customer Service”. She did everything possible to make our 6- night stay fabulous and comfortable and was completely successful in her efforts. There are 2 restaurants: one is by the train tracks and river where lunch is offered. The second is the restaurant on the main grounds where your complimentary breakfast and dinner are served. Both meals are very good and there is a nice variety. Dinner includes a starter, entree and dessert. The rococo starter is fabulous so give it a try. In the dining room (which opens at 6pm) Luz is the sweet hostess who will seat you, and Rodolfo and Diego are 2 of the servers who gave us outstanding service. Just outside the dining room is the bar plus there are several very cozy seating areas nearby that are too comfortable to resist. If you are interested in a private guide for birdwatching go the lodge eco-center and book Wilfredo. He is an experienced guide and we had a delightful walk with him for about 2 1/2 hours. We saw a large variety of birds on the trails including the Andean mot-not and Cock of the Rock. We also visited the Sacred Rock on the property which has a fascinating story. Wilfredo also took us to an area with a gorgeous view where you are not allowed to go on the property by yourself due to the presence of fer-de-lance snakes. The main paths of the lodge have soothing fountains and trickling water seemingly everywhere. The rooms have showers only, comfortable beds, safes, robes, sandals and flatscreen tvs. If you go to town for lunch, try Indio Feliz, near the main plaza. It has a great ambience and absolutely delicious food. While you’re in this area wear long sleeves and lots of insect repellent: the no-see-ums and mosquitoes will eat you alive otherwise. This includes Machu Picchu. Inkaterra Lodge is really magical and provides an experience of a lifetime. There is nothing else comparable in Aguas Calientes!
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Don’t stay in rooms 43 through 50..close to the train tracks
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GregorySmith wrote a review Nov 19
Riverside, CA126 contributions46 helpful votes
This was a great hotel but given the remote location and the overall size of the rooms PLUS the fact that you had walk a fairly long distance to the rooms, I would say this was not a 5-star hotel, as I had been led to believe. Rooms are over-priced for sure. Hotel bar was just okay - was spread around several rooms. I would guess this hotel was originally something different, and turned into a hotel because the layout of the bar and some of the grounds just didn't seem well thought out. I would still stay here again, but it should be priced at more like $300/night (not close to $500/night), in my opinion.
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Date of stay: October 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BoosanPap wrote a review Nov 16
Milwaukee, Wisconsin7 contributions3 helpful votes
As others stated, the grounds are beautiful but be prepared that the hotel is located in a jungle -- ie bugs, humidity, etc. No A/C provided and made for a difficult night sleeping. What I was most disappointed in was the overall service of the hotel. During check-in we were passed off to three different people and there was no information in the room regarding hotel amenities. The restaurant staff was great, however. But overall did not feel like it was the 5-star accommodations that were anticipated.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lucycan wrote a review Nov 12
Minneapolis, MN3088 contributions1513 helpful votes
We stayed just one night when we went to Machu Picchu. They upgraded us to a huge wonderful suite with a personal patio, hot tub, and outdoor shower. We ate breakfast, lunch and dinner here. All were excellent with perhaps the best service we experienced in Peru. The only downside (not really their fault) is the bugs. But you ARE in the jungle! Don't hesitate to stay.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ehaney01 wrote a review Nov 4
11 contributions
+1
We stayed at Inkaterra on our way to Machu Picchu. Outstanding property!! Highly recommend!!! The rooms were lodge style, with a fireplace and excellent appointments! The lodges/rooms are set in a garden with trails, beautiful foliage and flowers. Gorgeous & so peaceful! The restaurant on-site was delicious and had a fabulous dinner & breakfast. Excursions & spa available (birdwatching, nature tours, etc), unfortunately our schedule didn't allow, but would dwfinotely schedule that for next time! Would love to visit again!!!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inkaterra Peru, Promocionar at Inkaterra Machu Picchu Pueblo Hotel
Responded 2 weeks ago
Dear guest, Thank you for sharing your lovely commenta and for staying at Inkaterra Machu Picchu Pueblo Hotel. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KosmoK wrote a review Nov 2
Milwaukee, Wisconsin252 contributions142 helpful votes
Stayed here one night, what a lovely property! Beautiful grounds, definitely feels like you are away from it all. Food was great at the restaurant. Yes, our hotel room was dark as other posters have mentioned, but that is mostly because the property is nestled between trees and vegetation. Our room was beautifully decorated and had 2 chairs right by the fireplace. We enjoyed having our own quaint fire! We also enjoyed having a drink in the main lobby building, where there were several fires roaring. Expect a little bit rustic, and you will enjoy this property.
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Date of stay: October 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maryella wrote a review Oct 2022
Boston, Massachusetts227 contributions100 helpful votes
I spent 1 night here as part of my trip through the sacred valley, macchu picchu and lima. Was really looking forward to my night here. However my room was dark, dingy, damp, smelled musty, small and had no natural light or privacy. It was next to a maintenance area that was very sketchy. I had to draw my curtains closed because there were so many people walking within inches of my room. The bathroom was an after thought and I literally could not turn around after getting out of the shower. The little bottle left by the sink that I thought was body lotion was bug repellent! Yuk! Back in the shower! Very bummed! Food and service in the dining room was good but the room felt like a group tour cafeteria. No charm! No turn down service as promised when I returned to the room. Pool water was brown and gross. Hot tubs were not inviting. With so many people passing through you would think this place could up their game!
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hockbitt wrote a review Oct 2022
Plymouth, United Kingdom6 contributions3 helpful votes
I would only award this hotel three stars as opposed to the five it has. Rooms were worn, damp and musty. My room came complete with a resident bird in the bathroom that had left droppings all over the bath. Reception sent someone to clean it up and remove the bird which they did. There was no follow up call from management to see if everything was OK which I believe should happen in a 5 star property. Later at night when going to bed there was an infestation of some kind of beetle that I dealt with myself. The restaurant was under staffed, we had to wait 45 minutes for our starter in the evening and at breakfast mugs, glasses and numerous other items ran out and we had to wait for them to be supplied. The levels of service in the restaurant would normally of caused me to leave but they have a captive audience. The one redeeming item was the friendliness of the reception staff and concierge.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Look elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matt wrote a review Oct 2022
37 contributions1 helpful vote
I stayed here with my partner from 22nd August to 24th August which ended up being extended to 25th due to the rail strikes. The first night was my birthday and we added on a cake and drink which was present in our room. We were checked in by José who was very welcoming. We also booked the sundowner experience for that evening, which was an excellent couple of hours where we sat overlooking the river in the cloud forest with Joseph who was an excellent and knowledgeable host. We also tried various local drinks which were made upon request in the cloud forest. The evening meals were fantastic, I would recommend the Lomo Soltado and the Squid Ink Tortelloni and the lemon pie for dessert. Breakfast consisted of a buffet and an à la carte menu. As a result of the rail strikes, we had to stay at the hotel another night. I would like to thank the reception staff for their help with organising this. During this extra day, we went on the twilight walk and the trail excursions accompanied by Marco. He was an excellent guide who clearly had a passion for his role as a biologist and answered any questions we had. We even got to see the national bird of Peru, the Andean Cock of the Rock which was a nice surprise! I would not hesitate to recommend this hotel to somebody looking to have a more relaxed stay when visiting Machu Picchu rather than fitting the whole thing into one day.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inkaterra Peru, Promocionar at Inkaterra Machu Picchu Pueblo Hotel
Responded Oct 10, 2022
Dear guest, Thank you for taking the time to share this lovely review, we are glad that you enjoyed your experience at out property and appreciate that you choose us for such a special occasion as you birthday. We hope to welcome you again at this or other Inkaterra property. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Droopydrawrs52 wrote a review Sep 2022
Peterborough, United Kingdom1484 contributions653 helpful votes
We arrived here last night and had a lovely room (64) the gardens are stunning with lots of birds and amazing flowers The restaurant is very good and food was good . But what let’s this lovely place down is service We had to ask 4 times last night for a glass of wine and ended up getting up and going to the bar to get it as our waiter kept saying “moment “ Our surprise was being charged £50 for 4 glasses of wine ! £12.50 each glass utter robbery
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$395 - $493 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inkaterra hotel machu picchu, machu picchu pueblo hotel, machu picchu inkaterra hotel, pueblo hotel machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
85
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INKATERRA MACHU PICCHU PUEBLO HOTEL - Updated 2022 Prices & Reviews (Aguas Calientes, Peru)

Frequently Asked Questions about Inkaterra Machu Picchu Pueblo Hotel
Which popular attractions are close to Inkaterra Machu Picchu Pueblo Hotel?
Nearby attractions include Plaza Manco Capac (0.3 miles), Mercado de Artesanias (0.2 miles), and Iglesia Virgen Del Carmen (0.3 miles).
What are some of the property amenities at Inkaterra Machu Picchu Pueblo Hotel?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Inkaterra Machu Picchu Pueblo Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Inkaterra Machu Picchu Pueblo Hotel?
Conveniently located restaurants include Chullos Craft Beer & Home Made Food, Wayquis BBQ, and Restaurante Tupana Wasi.
Are there opportunities to exercise at Inkaterra Machu Picchu Pueblo Hotel?
Yes, guests have access to an outdoor pool during their stay.
Is Inkaterra Machu Picchu Pueblo Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Aguas Calientes.
Are any cleaning services offered at Inkaterra Machu Picchu Pueblo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Inkaterra Machu Picchu Pueblo Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Inkaterra Machu Picchu Pueblo Hotel?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (1.5 miles), Temple of the Sun (1.5 miles), and Temple of the Three Windows (1.5 miles).
Does Inkaterra Machu Picchu Pueblo Hotel have any great views?
Yes, guests often enjoy the mountain view available here.